{"id":158800,"date":"2023-02-27T07:50:56","date_gmt":"2023-02-27T06:50:56","guid":{"rendered":"https:\/\/guide.jtl-software.com\/customers\/"},"modified":"2023-06-16T10:11:43","modified_gmt":"2023-06-16T08:11:43","slug":"customers","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/","title":{"rendered":"Customers"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row nospace=&#8221;1&#8243; min_height=&#8221;{&#8220;min_height&#8220;: &#8220;&#8220;, &#8220;min_height-xs&#8220;: &#8220;&#8220;, &#8220;min_height-sm&#8220;: &#8220;&#8220;, &#8220;min_height-md&#8220;: &#8220;&#8220;, &#8220;min_height-lg&#8220;: &#8220;&#8220;, &#8220;min_height-xl&#8220;: &#8220;&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<style type=\"text\/css\">@media(max-width: 1200px) {.hero-card-69e0dc283fef7{background: url(https:\/\/guide.jtl-software.com\/uploads\/Wawi-Kunden-Hero.jpg) no-repeat center center \/ cover !important;}}@media(max-width: 992px) {.hero-card-69e0dc283fef7{background: url(https:\/\/guide.jtl-software.com\/uploads\/Wawi-Kunden-Hero.jpg) no-repeat center center \/ cover !important;}}@media(max-width: 768px) {.hero-card-69e0dc283fef7{background: url(https:\/\/guide.jtl-software.com\/uploads\/Wawi-Kunden-Hero-xs.jpg) no-repeat center center \/ cover !important;}}<\/style><div class=\"mb-5 border-wawi hero-card rounded rounded-bottom-left-0 rounded-bottom-right-0 border-bottom hero-card-69e0dc283fef7\" style=\"background-image: url(https:\/\/guide.jtl-software.com\/uploads\/Wawi-Kunden-Hero.jpg); background-position: center center; background-size: cover; background-repeat: no-repeat;\">\n\t<div class=\"hero-holder py-5 py-lg-6 px-5 px-lg-8\">\n\t\t[vc_row_inner min_height=&#8221;{&#8220;min_height&#8220;: &#8220;&#8220;, &#8220;min_height-xs&#8220;: &#8220;&#8220;, &#8220;min_height-sm&#8220;: &#8220;&#8220;, &#8220;min_height-md&#8220;: &#8220;&#8220;, &#8220;min_height-lg&#8220;: &#8220;&#8220;, &#8220;min_height-xl&#8220;: &#8220;&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;][vc_column_inner responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-lg&#8220;: &#8220;8&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"text-shaftblue d-flex align-items-center hl-wawi\" id=\"managing-customers-in-jtl-wawi\">Managing customers in JTL-Wawi <span id='anchor-managing-customers-in-jtl-wawi' data-href='#managing-customers-in-jtl-wawi' class='far fa-link' data-anchor><\/span><\/h1><div class=\"text-shaftblue\">\n\t<p>JTL-Wawi has an extensive customer management. Here you create your customers and manage all relevant customer master data. Online sellers receive most of their customer data through orders via their own online shop or via marketplaces such as Amazon or eBay. If you connect these platforms to JTL-Wawi, the data will be transmitted automatically.<\/p>\n<\/div>\n[\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div>\n<h2 class=\"d-flex align-items-center hl-wawi\" id=\"how-to\"><span class=\"mr-3 fa-stack flex-shrink-0 fa-headline-0x\"><span class=\"far fa-circle fa-stack-2x text-wawi\"><\/span><span class=\"flex-shrink-0 fas fa-lightbulb text-wawi fa-stack-1x\"><\/span><\/span><span>How to<\/span> <span id='anchor-how-to' data-href='#how-to' class='far fa-link' data-anchor><\/span><\/h2><div class=\"mb-5 tab-wrapper responsive\">\n\t<ul class=\"nav nav-tabs\" role=\"tablist\">\n\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t<a class=\"nav-link active\" href=\"#tab-1536830230-1-93\" id=\"anchor-tab-1536830230-1-93\" aria-controls=\"1536830230-1-93\" role=\"tab\" data-toggle=\"tab\">\n\t\t\t\t\tBasics\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t<a class=\"nav-link \" href=\"#tab-1536830281952-1-9\" id=\"anchor-tab-1536830281952-1-9\" aria-controls=\"1536830281952-1-9\" role=\"tab\" data-toggle=\"tab\">\n\t\t\t\t\tConfiguration\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t<a class=\"nav-link \" href=\"#tab-1539932066804-3-9\" id=\"anchor-tab-1539932066804-3-9\" aria-controls=\"1539932066804-3-9\" role=\"tab\" data-toggle=\"tab\">\n\t\t\t\t\tImport\/Export\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t<a class=\"nav-link \" href=\"#tab-1539932081568-3-0\" id=\"anchor-tab-1539932081568-3-0\" aria-controls=\"1539932081568-3-0\" role=\"tab\" data-toggle=\"tab\">\n\t\t\t\t\tRelated topics\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t<div class=\"tab-content\">\n\t\t<div role=\"tabpanel\" class=\"tab-pane fade card active show item-0\" id=\"tab-1536830230-1-93\">\n\t<a class=\"text-decoration-none card-header-link\" data-toggle=\"collapse\" href=\"#collapse-1536830230-1-93\" aria-expanded=\"true\" aria-controls=\"collapse-1536830230-1-93\">\n\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-1536830230-1-93\">\n\t\t\t<span class=\"h4 mb-0\">Basics<\/span>\n\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t<\/div>\n\t<\/a>\n    <div id=\"collapse-1536830230-1-93\" class=\"collapse show\" data-parent=\"#content\" role=\"tabpanel\" aria-labelledby=\"heading-1536830230-1-93\">\n        <div class=\"card-body\">\n\t\t\t[vc_row_inner use_as_box=&#8221;1&#8243; min_height=&#8221;{&#8220;min_height&#8220;: &#8220;&#8220;, &#8220;min_height-xs&#8220;: &#8220;&#8220;, &#8220;min_height-sm&#8220;: &#8220;&#8220;, &#8220;min_height-md&#8220;: &#8220;&#8220;, &#8220;min_height-lg&#8220;: &#8220;&#8220;, &#8220;min_height-xl&#8220;: &#8220;&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221; utilities=&#8221;{&#8220;pt&#8220;: &#8220;5&#8220;}&#8221;][vc_column_inner responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; width=&#8221;1\/2&#8243;]<p class=\"d-flex align-items-center h6\">Customer master data<\/p><ul class=\"mb-5 list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/creating-customers-in-jtl-wawi\/\" title=\"Creating customers\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating customers\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/adding-addresses-for-a-customer\/\" title=\"Adding addresses\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tAdding addresses\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/adding-contacts-for-a-customer\/\" title=\"Adding contacts\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tAdding contacts\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/saving-payment-data-and-bank-accounts\/\" title=\"Saving payment data and bank accounts\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tSaving payment data and bank accounts\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/saving-tax-information-in-the-customer-master-data\/\" title=\"Entering tax information\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tEntering tax information\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/saving-tax-information-in-the-customer-master-data\/#umsatzsteuernummer-pruefen\" title=\"Checking the tax ID\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tChecking the tax ID\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/printing-customer-master-data\/\" title=\"Printing customer master data\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tPrinting customer master data\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/deleting-customers-in-jtl-wawi\/\" title=\"Deleting customers\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tDeleting customers\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/blocking-customers\/\" title=\"Blocking customers\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tBlocking customers\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/assigning-labels-to-customers\/\" title=\"Assigning labels to customers (JTL-Wawi 1.6 or higher)\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tAssigning labels to customers (JTL-Wawi 1.6 or higher)\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]<p class=\"d-flex align-items-center h6\">Sales<\/p><ul class=\"mb-5 list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/jtl-wawi\/verkauf\/angebot-in-jtl-wawi-anlegen\/\" title=\"Creating sales quotations\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating sales quotations\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/jtl-wawi\/verkauf\/auftrag-anlegen\/\" title=\"Checking goods receipt history\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating sales orders\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/jtl-wawi\/verkauf\/rechnungskorrektur-anlegen\/\" title=\"Creating invoice corrections\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating invoice corrections\t<\/a><\/li><\/ul><p class=\"d-flex align-items-center h6\">Communication<\/p><ul class=\"mb-5 list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/information-on-the-personal-data-of-your-customers-stored-in-jtl-wawi\/\" title=\"Information on stored personal data\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tInformation on stored personal data\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/sending-messages-to-customers\/\" title=\"Sending messages to customers\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tSending messages to customers\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/sending-messages-to-contacts\/\" title=\"Sending messages to contacts\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tSending messages to contacts\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/1&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;12&#8220;}&#8221;]<hr class=\"mt-5 mb-5\" \/>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]\t<p>JTL-Wawi has an extensive customer management. In the <span class=\"highlight\">Customers<\/span> area, you can create customers manually and maintain all relevant master data, from the address to contacts to information on the tax ID and individual prices.<\/p>\n<p>You can organise your customers into customer groups for prices, visibility and discounts as well as\u00a0customer categories for statistical evaluations.<\/p>\n\t<p>The customer overview offers you a wide range of search and filter options. Sales orders, sales quotations and invoice corrections can be created with just one click.<\/p>\n<p>The lower part of the customer management, the customer master data, can be detached from the customer management and viewed as a separate dialogue box. As soon as you select a customer data set in JTL-Wawi, such as sales orders, invoices, etc., you will receive all important customer data in real time.<\/p>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]<div class=\"embed-responsive embed-responsive-16by9\">\n\t\t\t<div class=\"embed-responsive-item\" data-youtubeCover=\"{&quot;player&quot;:{&quot;videoID&quot;:&quot;tq6ZVTz-CFo&quot;}}\">\n\t\t\t\t\t\t\t<div class=\"cover max poster\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/youtube-thumbs\/tq6ZVTz-CFo-maxresdefault.jpg\" width=\"560\" height=\"315\">\n\t\t\t\t\t<span class=\"fab fa-youtube video-icon\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n[\/vc_column_inner][\/vc_row_inner]\t\t<\/div>\n    <\/div>\n<\/div><div role=\"tabpanel\" class=\"tab-pane fade card item-1\" id=\"tab-1536830281952-1-9\">\n\t<a class=\"text-decoration-none card-header-link\" data-toggle=\"collapse\" href=\"#collapse-1536830281952-1-9\" aria-expanded=\"false\" aria-controls=\"collapse-1536830281952-1-9\">\n\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-1536830281952-1-9\">\n\t\t\t<span class=\"h4 mb-0\">Configuration<\/span>\n\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t<\/div>\n\t<\/a>\n    <div id=\"collapse-1536830281952-1-9\" class=\"collapse\" data-parent=\"#content\" role=\"tabpanel\" aria-labelledby=\"heading-1536830281952-1-9\">\n        <div class=\"card-body\">\n\t\t\t[vc_row_inner use_as_box=&#8221;1&#8243; min_height=&#8221;{&#8220;min_height&#8220;: &#8220;&#8220;, &#8220;min_height-xs&#8220;: &#8220;&#8220;, &#8220;min_height-sm&#8220;: &#8220;&#8220;, &#8220;min_height-md&#8220;: &#8220;&#8220;, &#8220;min_height-lg&#8220;: &#8220;&#8220;, &#8220;min_height-xl&#8220;: &#8220;&#8220;}&#8221; utilities=&#8221;{&#8220;pt&#8220;: &#8220;5&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]<p class=\"d-flex align-items-center h6\">Configuration<\/p><ul class=\"mb-5 list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/creating-customer-groups-in-jtl-wawi\/\" title=\"Creating customer groups\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating customer groups\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/assigning-customer-groups\/\" title=\"Assigning customer groups\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tAssigning customer groups\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/creating-print-texts-for-customer-groups\/\" title=\"Creating print texts for customer groups\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating print texts for customer groups\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/creating-customer-categories-in-jtl-wawi\/\" title=\"Creating customer categories\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating customer categories\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/assigning-customer-categories\/\" title=\"Assigning customer categories\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tAssigning customer categories\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/deleting-customer-categories\/\" title=\"Deleting customer categories\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tDeleting customer categories\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]<p class=\"d-flex align-items-center h6\">Number ranges<\/p><ul class=\"list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/defining-number-ranges\/\" title=\"WMS warehouse > WMS warehouse\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tDefining number ranges for customers\t<\/a><\/li><\/ul><p class=\"d-flex align-items-center h6\">View<\/p><ul class=\"list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/adjusting-the-customer-master-data-view\/\" title=\"Adjusting the customer master data view\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tAdjusting the customer master data view\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/1&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;12&#8220;}&#8221;]<hr  \/>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]\t<p>JTL-Wawi already comes with the <span class=\"highlight\">End customers<\/span> and <span class=\"highlight\">Merchants<\/span> customer groups. However, it is also possible to create your own customer groups or to set individual discounts, print templates or visibility for the individual customer groups. With the customer categories, JTL-Wawi also offers another option for categorising customers, which is intended exclusively for statistical evaluations.<\/p>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]\t<p>You can make minor adjustments to the view in the customer overview as well as in the customer master data, so that you have an overview of all the data that is important to you. You can specify which columns you want to see in which order in the customer overview and specify the order of the tabs in the customer master data.<\/p>\n[\/vc_column_inner][\/vc_row_inner]\t\t<\/div>\n    <\/div>\n<\/div><div role=\"tabpanel\" class=\"tab-pane fade card item-2\" id=\"tab-1539932066804-3-9\">\n\t<a class=\"text-decoration-none card-header-link\" data-toggle=\"collapse\" href=\"#collapse-1539932066804-3-9\" aria-expanded=\"false\" aria-controls=\"collapse-1539932066804-3-9\">\n\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-1539932066804-3-9\">\n\t\t\t<span class=\"h4 mb-0\">Import\/Export<\/span>\n\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t<\/div>\n\t<\/a>\n    <div id=\"collapse-1539932066804-3-9\" class=\"collapse\" data-parent=\"#content\" role=\"tabpanel\" aria-labelledby=\"heading-1539932066804-3-9\">\n        <div class=\"card-body\">\n\t\t\t[vc_row_inner use_as_box=&#8221;1&#8243; min_height=&#8221;{&#8220;min_height&#8220;: &#8220;&#8220;, &#8220;min_height-xs&#8220;: &#8220;&#8220;, &#8220;min_height-sm&#8220;: &#8220;&#8220;, &#8220;min_height-md&#8220;: &#8220;&#8220;, &#8220;min_height-lg&#8220;: &#8220;&#8220;, &#8220;min_height-xl&#8220;: &#8220;&#8220;}&#8221; utilities=&#8221;{&#8220;pt&#8220;: &#8220;5&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221; tab_id=&#8221;undefined-4-1&#8243;][vc_column_inner width=&#8221;1\/1&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;12&#8220;}&#8221; tab_id=&#8221;undefined-4-9&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-4-10&#8243;]<p class=\"d-flex align-items-center h6\">Importing customer data<\/p><ul class=\"mb-5 list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/jtl-wawi\/jtl-ameise\/kundendaten-importieren\/\" title=\"Importing customer data with JTL-DataTransfer\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tImporting customer data with JTL-DataTransfer\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-4-9&#8243;]<p class=\"d-flex align-items-center h6\">Exporting customer data<\/p><ul class=\"list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/jtl-wawi\/jtl-ameise\/kundendaten-exportieren\/\" title=\"Exporting customer data with JTL-DataTransfer\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tExporting customer data with JTL-DataTransfer\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/1&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;12&#8220;}&#8221; tab_id=&#8221;undefined-4-8&#8243;]<hr  \/>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-4-7&#8243;]\t<p>You are new to JTL-Wawi and have previously used a different system? Using the links above, we would like to show you how to import your customer data sets quickly and efficiently into JTL-Wawi.<\/p>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-4-7&#8243;]\t<p>If you are switching from another shop system to JTL-Shop, you will find help on the corresponding pages on data migration in the documentation of JTL-Shop.<\/p>\n<div class=\"mb-5 btn-helper m--1\">\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/jtl-shop-fee-based-editions\/importing-customers-into-jtl-shop\/\" title=\"Importing customers into JTL-Shop\" class=\"btn-shop btn m-1\">\n\t\tImporting customers into JTL-Shop<\/a><\/div>[\/vc_column_inner][\/vc_row_inner]\t\t<\/div>\n    <\/div>\n<\/div><div role=\"tabpanel\" class=\"tab-pane fade card item-3\" id=\"tab-1539932081568-3-0\">\n\t<a class=\"text-decoration-none card-header-link\" data-toggle=\"collapse\" href=\"#collapse-1539932081568-3-0\" aria-expanded=\"false\" aria-controls=\"collapse-1539932081568-3-0\">\n\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-1539932081568-3-0\">\n\t\t\t<span class=\"h4 mb-0\">Related topics<\/span>\n\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t<\/div>\n\t<\/a>\n    <div id=\"collapse-1539932081568-3-0\" class=\"collapse\" data-parent=\"#content\" role=\"tabpanel\" aria-labelledby=\"heading-1539932081568-3-0\">\n        <div class=\"card-body\">\n\t\t\t[vc_row_inner use_as_box=&#8221;1&#8243; min_height=&#8221;{&#8220;min_height&#8220;: &#8220;&#8220;, &#8220;min_height-xs&#8220;: &#8220;&#8220;, &#8220;min_height-sm&#8220;: &#8220;&#8220;, &#8220;min_height-md&#8220;: &#8220;&#8220;, &#8220;min_height-lg&#8220;: &#8220;&#8220;, &#8220;min_height-xl&#8220;: &#8220;&#8220;}&#8221; utilities=&#8221;{&#8220;pt&#8220;: &#8220;5&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221; tab_id=&#8221;undefined-4-4&#8243;][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-4-8&#8243;]<p class=\"d-flex align-items-center h6\">Administration<\/p><ul class=\"mb-5 list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/merging-customer-data-sets\/\" title=\"Merging customer data sets\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tMerging customer data sets\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/setting-up-customer-specific-prices\/\" title=\"Setting up customer-specific prices\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tSetting up customer-specific prices\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/setting-up-discounts-for-customer-groups\/\" title=\"Setting up discounts for customer groups\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tSetting up discounts for customer groups\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/checking-account-data\/\" title=\"Checking account data\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tChecking account data\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/evaluating-customer-statistics-in-jtl-wawi\/\" title=\"Evaluating customer statistics in JTL-Wawi\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tEvaluating customer statistics in JTL-Wawi\t<\/a><\/li><\/ul><p class=\"d-flex align-items-center h6\">Printing<\/p><ul class=\"mb-5 list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/printing-address-labels\/\" title=\"Printing address labels\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tPrinting address labels\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-4-5&#8243;]<p class=\"d-flex align-items-center h6\">Online shop<\/p><ul class=\"list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/increasing-credit-for-an-online-shop\/\" title=\"Increasing credit for online shop\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tIncreasing credit for online shop\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/transferring-customers-from-jtl-wawi-to-the-online-shop\/\" title=\"Transferring customers from JTL-Wawi to the online shop\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tTransferring customers from JTL-Wawi to the online shop\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/updating-customer-data-in-online-shops\/\" title=\"Updating customer data in online shops\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tUpdating customer data in online shops\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/creating-a-new-password-for-the-online-shop\/\" title=\"Creating a new password for the online shop\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating a new password for the online shop\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/activating-online-shop-customers\/\" title=\"Activating online shop customers\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tActivating online shop customers\t<\/a><\/li><\/ul><p class=\"d-flex align-items-center hl-wawi h6\">Custom overviews<\/p><ul class=\"list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/jtl-wawi\/eigene-uebersichten-erstellen\/\" title=\"Creating custom overviews\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating custom overviews\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/examples-of-custom-overviews-for-customers\/\" title=\"Examples of custom overviews for customers\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tExamples of custom overviews in the Customers area\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/1&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;12&#8220;}&#8221; tab_id=&#8221;undefined-4-6&#8243;]<hr  \/>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-4-6&#8243;]\t<p>You have been working with JTL-Wawi for some time and therefore already have an existing customer database and would like to find out more about further possibilities? In the additional topics tab, we have compiled various topics for you that may not necessarily come up when first starting to work with JTL-Wawi.<\/p>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-4-4&#8243;]\t<p>If you have connected a JTL-Shop or JTL-Connector to JTL-Wawi, the topics under &#8220;Online shop&#8221; might be particularly interesting to you. Additionally, you may want to read the documentation for these two products.<\/p>\n<div class=\"mb-5 btn-helper m--1\">\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/\" title=\"Go to the documentation for JTL-Shop\" class=\"btn-shop btn m-1\">\n\t\tGo to the documentation for JTL-Shop<\/a><a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-connector\/jtl-connector\/\" title=\"Go to the documentation for JTL-Connector\" class=\"btn-connector btn m-1\">\n\t\tGo to the documentation for JTL-Connector<\/a><\/div>[\/vc_column_inner][\/vc_row_inner]\t\t<\/div>\n    <\/div>\n<\/div>\t<\/div>\n<\/div><h2 class=\"d-flex align-items-center hl-wawi\" id=\"detailed-dialogue-box-structure-and-functions\"><span class=\"mr-3 fa-stack flex-shrink-0 fa-headline-0x\"><span class=\"far fa-circle fa-stack-2x text-wawi\"><\/span><span class=\"flex-shrink-0 far fa-window text-wawi fa-stack-1x\"><\/span><\/span><span>Detailed dialogue box structure and functions<\/span> <span id='anchor-detailed-dialogue-box-structure-and-functions' data-href='#detailed-dialogue-box-structure-and-functions' class='far fa-link' data-anchor><\/span><\/h2><div class=\"tab-wrapper responsive\">\n\t<ul class=\"nav nav-tabs\" role=\"tablist\">\n\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t<a class=\"nav-link active\" href=\"#tab-1537278983-1-95\" id=\"anchor-tab-1537278983-1-95\" aria-controls=\"1537278983-1-95\" role=\"tab\" data-toggle=\"tab\">\n\t\t\t\t\tCustomer management\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t<a class=\"nav-link \" href=\"#tab-1539940270281-2-0\" id=\"anchor-tab-1539940270281-2-0\" aria-controls=\"1539940270281-2-0\" role=\"tab\" data-toggle=\"tab\">\n\t\t\t\t\tCustomer master data\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"nav-item\">\n\t\t\t\t<a class=\"nav-link \" href=\"#tab-1537281069426-1-5\" id=\"anchor-tab-1537281069426-1-5\" aria-controls=\"1537281069426-1-5\" role=\"tab\" data-toggle=\"tab\">\n\t\t\t\t\t&quot;Customers&quot; menu\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t<div class=\"tab-content\">\n\t\t<div role=\"tabpanel\" class=\"tab-pane fade card active show item-0\" id=\"tab-1537278983-1-95\">\n\t<a class=\"text-decoration-none card-header-link\" data-toggle=\"collapse\" href=\"#collapse-1537278983-1-95\" aria-expanded=\"true\" aria-controls=\"collapse-1537278983-1-95\">\n\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-1537278983-1-95\">\n\t\t\t<span class=\"h4 mb-0\">Customer management<\/span>\n\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t<\/div>\n\t<\/a>\n    <div id=\"collapse-1537278983-1-95\" class=\"collapse show\" data-parent=\"#content\" role=\"tabpanel\" aria-labelledby=\"heading-1537278983-1-95\">\n        <div class=\"card-body\">\n\t\t\t[vc_row_inner use_as_box=&#8221;1&#8243; min_height=&#8221;{&#8220;min_height&#8220;: &#8220;&#8220;, &#8220;min_height-xs&#8220;: &#8220;&#8220;, &#8220;min_height-sm&#8220;: &#8220;&#8220;, &#8220;min_height-md&#8220;: &#8220;&#8220;, &#8220;min_height-lg&#8220;: &#8220;&#8220;, &#8220;min_height-xl&#8220;: &#8220;&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221; utilities=&#8221;{&#8220;pt&#8220;: &#8220;5&#8220;}&#8221;][vc_column_inner responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; width=&#8221;1\/2&#8243;]<ul class=\"list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/customers-area\/\" title=\"\u201cCustomers\u201d area\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\u201cCustomers\u201d area\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/1&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;12&#8220;}&#8221;]<hr  \/>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]\t<p>Via the <span class=\"highlight\">Customers<\/span> icon in the icon bar you can reach the customer management. Here you can access the important information on your customers.<\/p>\n\t<p>The <span class=\"highlight\">Customer overview<\/span> offers you extensive search and filter options that you can combine and even save as a template.<\/p>\n\t<p>The lower part of the customer management, the <span class=\"highlight\">Customer master data<\/span>, can be detached from the customer management and thus become visible as a separate dialogue box, which can be displayed on a separate monitor. No matter where you are in JTL-Wawi, as soon as you click on a customer-related data set, such as a sales order, an invoice, a delivery note, etc., the customer data is updated in real time. You can immediately see which customer the data belongs to and see all the important information on your customer at a glance. With quick access, you can access all customer-related data sets from the customer master data.<\/p>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/JTL-Wawi-Bereich-Kunde-Sytembeschreibung.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/JTL-Wawi-Bereich-Kunde-Sytembeschreibung.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/JTL-Wawi-Bereich-Kunde-Sytembeschreibung.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/JTL-Wawi-Bereich-Kunde-Sytembeschreibung-1024x560.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/JTL-Wawi-Bereich-Kunde-Sytembeschreibung-768x420.png 640w\" width=\"2560\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"1401\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/JTL-Wawi-Bereich-Kunde-Sytembeschreibung.png&quot;,&quot;w&quot;:2560,&quot;h&quot;:1401}\" class=\"border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t[\/vc_column_inner][\/vc_row_inner]\t\t<\/div>\n    <\/div>\n<\/div><div role=\"tabpanel\" class=\"tab-pane fade card item-1\" id=\"tab-1539940270281-2-0\">\n\t<a class=\"text-decoration-none card-header-link\" data-toggle=\"collapse\" href=\"#collapse-1539940270281-2-0\" aria-expanded=\"false\" aria-controls=\"collapse-1539940270281-2-0\">\n\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-1539940270281-2-0\">\n\t\t\t<span class=\"h4 mb-0\">Customer master data<\/span>\n\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t<\/div>\n\t<\/a>\n    <div id=\"collapse-1539940270281-2-0\" class=\"collapse\" data-parent=\"#content\" role=\"tabpanel\" aria-labelledby=\"heading-1539940270281-2-0\">\n        <div class=\"card-body\">\n\t\t\t[vc_row_inner use_as_box=&#8221;1&#8243; min_height=&#8221;{&#8220;min_height&#8220;: &#8220;&#8220;, &#8220;min_height-xs&#8220;: &#8220;&#8220;, &#8220;min_height-sm&#8220;: &#8220;&#8220;, &#8220;min_height-md&#8220;: &#8220;&#8220;, &#8220;min_height-lg&#8220;: &#8220;&#8220;, &#8220;min_height-xl&#8220;: &#8220;&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221; utilities=&#8221;{&#8220;pt&#8220;: &#8220;5&#8220;}&#8221; tab_id=&#8221;undefined-3-10&#8243;][vc_column_inner responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; width=&#8221;1\/2&#8243; tab_id=&#8221;undefined-3-5&#8243;]<ul class=\"list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/dialogue-box-customer-master-data\/\" title=\"Customer master data\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCustomer master data\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-3-8&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/1&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;12&#8220;}&#8221; tab_id=&#8221;undefined-3-2&#8243;]<hr  \/>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-3-9&#8243;]\t<p>In the <span class=\"highlight\">Customer master data<\/span> dialogue box, you can save the most important information on a customer, such as addresses, bank accounts, payment terms and much more. You can open the dialogue box via the customer overview in the customer management. Simply double-click on the desired entry. If you are in the customer master data, you can open the master data by clicking on the name of the customer.<\/p>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; tab_id=&#8221;undefined-3-8&#8243;]\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/JTL-Wawi-Kunden-Kundenstammdaten-Hauptansicht.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/JTL-Wawi-Kunden-Kundenstammdaten-Hauptansicht.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/JTL-Wawi-Kunden-Kundenstammdaten-Hauptansicht.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/JTL-Wawi-Kunden-Kundenstammdaten-Hauptansicht-1024x685.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/JTL-Wawi-Kunden-Kundenstammdaten-Hauptansicht-768x513.png 640w\" width=\"1484\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"992\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/JTL-Wawi-Kunden-Kundenstammdaten-Hauptansicht.png&quot;,&quot;w&quot;:1484,&quot;h&quot;:992}\" class=\"border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t[\/vc_column_inner][\/vc_row_inner]\t\t<\/div>\n    <\/div>\n<\/div><div role=\"tabpanel\" class=\"tab-pane fade card item-2\" id=\"tab-1537281069426-1-5\">\n\t<a class=\"text-decoration-none card-header-link\" data-toggle=\"collapse\" href=\"#collapse-1537281069426-1-5\" aria-expanded=\"false\" aria-controls=\"collapse-1537281069426-1-5\">\n\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-1537281069426-1-5\">\n\t\t\t<span class=\"h4 mb-0\">&quot;Customers&quot; menu<\/span>\n\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t<\/div>\n\t<\/a>\n    <div id=\"collapse-1537281069426-1-5\" class=\"collapse\" data-parent=\"#content\" role=\"tabpanel\" aria-labelledby=\"heading-1537281069426-1-5\">\n        <div class=\"card-body\">\n\t\t\t[vc_row_inner use_as_box=&#8221;1&#8243; min_height=&#8221;{&#8220;min_height&#8220;: &#8220;&#8220;, &#8220;min_height-xs&#8220;: &#8220;&#8220;, &#8220;min_height-sm&#8220;: &#8220;&#8220;, &#8220;min_height-md&#8220;: &#8220;&#8220;, &#8220;min_height-lg&#8220;: &#8220;&#8220;, &#8220;min_height-xl&#8220;: &#8220;&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221; utilities=&#8221;{&#8220;pt&#8220;: &#8220;5&#8220;}&#8221;][vc_column_inner responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221; width=&#8221;1\/2&#8243;]<ul class=\"list-reset ml-3 list-icons list-custom-square list-wawi\">\n\t<li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/dialogue-box-creating-customer-groups\/\" title=\"Creating customer groups\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating customer groups\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/dialogue-box-customer-categories\/\" title=\"Creating and editing customer categories\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tCreating and editing customer categories\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/dialogue-box-sending-messages\/\" title=\"Sending messages\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tSending messages\t<\/a><\/li><li >\n\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/checking-account-data\/\" title=\"Checking account data\">\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\tChecking account data\t<\/a><\/li><\/ul>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/1&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;12&#8220;}&#8221;]<hr  \/>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]\t<p>Via the <span class=\"highlight\">Customers<\/span> menu you can reach further customer data-related settings and functions. You can create and manage customer groups and customer categories and check the account data stored in JTL-Wawi for each customer.<\/p>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; responsive=&#8221;{&#8220;col&#8220;:&#8220;12&#8220;,&#8220;col-md&#8220;:&#8220;6&#8220;}&#8221;]\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/men\u00fc-kunden-jtl-wawi.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/men\u00fc-kunden-jtl-wawi.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/men\u00fc-kunden-jtl-wawi.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/men\u00fc-kunden-jtl-wawi-1024x813.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/men\u00fc-kunden-jtl-wawi-768x610.png 640w\" width=\"1151\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"914\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/men\\u00fc-kunden-jtl-wawi.png&quot;,&quot;w&quot;:1151,&quot;h&quot;:914}\" class=\"border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t[\/vc_column_inner][\/vc_row_inner]\t\t<\/div>\n    <\/div>\n<\/div>\t<\/div>\n<\/div>[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"[vc_row nospace=&#8221;1&#8243; min_height=&#8221;{&#8220;min_height&#8220;: &#8220;&#8220;, &#8220;min_height-xs&#8220;: &#8220;&#8220;, &#8220;min_height-sm&#8220;: &#8220;&#8220;, &#8220;min_height-md&#8220;: &#8220;&#8220;, &#8220;min_height-lg&#8220;: &#8220;&#8220;, &#8220;min_height-xl&#8220;: &#8220;&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, <a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/\">[&#8230;]<\/a>","protected":false},"author":2,"featured_media":0,"parent":192277,"menu_order":812,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-158800","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>JTL-Wawi customer management - 360\u00b0view of the customer<\/title>\n<meta name=\"description\" content=\"In JTL-Wawi&#039;s customer management, you can keep an eye on all the data of your customers. Thanks to the detachable customer master data even in other areas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JTL-Wawi customer management - 360\u00b0view of the customer\" \/>\n<meta property=\"og:description\" content=\"In JTL-Wawi&#039;s customer management, you can keep an eye on all the data of your customers. 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