{"id":168808,"date":"2023-02-01T09:04:42","date_gmt":"2023-02-01T08:04:42","guid":{"rendered":"https:\/\/guide.jtl-software.com\/procurement\/sending-messages-to-suppliers\/"},"modified":"2023-06-14T14:20:19","modified_gmt":"2023-06-14T12:20:19","slug":"sending-messages-to-suppliers","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/procurement\/sending-messages-to-suppliers\/","title":{"rendered":"Sending messages to suppliers"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<div id=\"toc\">\n\t<div class=\"card border-0 bg-rysywhite mt-0 mt-lg-5 mb-5 w-100\" data-toc-element>\n\t\t<div class=\"d-none d-lg-flex flex-column\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shaftblue\">\n\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"font-weight-bold text-shaftblue text-center h5 mt-3 mb-0\">Contents<\/span>\n\t\t<\/div>\n\t\t<div class=\"d-block d-lg-none\">\n\t\t\t<a class=\"text-decoration-none card-header-link collapsed\" data-toggle=\"collapse\" href=\"#collapse-toc\" aria-expanded=\"false\" aria-controls=\"collapse-toc\">\n\t\t\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-toc\">\n\t\t\t\t\t<span class=\"h4 mb-0 d-flex align-items-center\">\n\t\t\t\t\t\t<span class=\"fa-layers fa-fw fa-2x mr-2 text-shaftblue\">\n\t\t\t\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span>Contents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t<div id=\"collapse-toc\" class=\"collapse show\" data-parent=\"#toc\" role=\"tabpanel\" aria-labelledby=\"heading-toc\">\n\t\t\t<div class=\"card-body p-4 table-of-content\">\n\t\t\t\t<ul data-toc-headings=\"h2,h3\" data-toc class=\"list-wawi\"><\/ul>\n\t\t\t<\/div>\n\t    <\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, &#8220;order-lg&#8220;: &#8220;1&#8220;}&#8221; width=&#8221;2\/3&#8243; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"d-flex align-items-center hl-wawi\" id=\"sending-messages-to-suppliers\">Sending messages to suppliers <span id='anchor-sending-messages-to-suppliers' data-href='#sending-messages-to-suppliers' class='far fa-link' data-anchor><\/span><\/h1><div class=\"custom-box\">\n\t<div class=\"d-flex align-items-center mb-4\">\n\t\t\t\t\t\t\t<span class=\"mr-3 fa-stack flex-shrink-0 fa-1x\">\n\t\t\t<span class=\"fas fa-circle fa-stack-2x text-shaftblue\"><\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 fas fa-clipboard-list text-white fa-stack-1x\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\n\t\t<h3 class=\"mb-0 \" id=\"your-task-initial-situation\">Your task\/initial situation <span id='anchor-your-task-initial-situation' data-href='#your-task-initial-situation' class='far fa-link' data-anchor><\/span><\/h3>\t<\/div>\n\t<div class=\"box-content\">\n\t\tYou want to send a message to your supplier and want it to be saved automatically in the supplier master data.\t<\/div>\n<\/div>\n<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-info-circle fa-2x columnsize-fa-2x text-wawi\"><\/span>\n\t\t\t<span class=\"media-content border-wawi\">\n\t\n\t\t\t<strong><span style=\"color: #f68b25;\">Please note:<\/span>\u00a0<\/strong>You can send messages to suppliers via email and\/or fax and also print them. Messages sent from the supplier master data and stored in the supplier master data can be viewed by other employees at any time.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<h2 class=\"d-flex align-items-center hl-wawi\" id=\"sending-a-message-email-without-a-text-template\">Sending a message (email) without a text template <span id='anchor-sending-a-message-email-without-a-text-template' data-href='#sending-a-message-email-without-a-text-template' class='far fa-link' data-anchor><\/span><\/h2><ol start=\"1\" class=\"list-reset step mb-5 list-wawi normal-step\">\n\t<li class=\"media-single-line\">\n\tClick on the\u00a0<span class=\"highlight\">Procurement<\/span>\u00a0icon in JTL-Wawi.<\/li><li >\n\tIn the category structure on the left, select <span class=\"highlight\">Supplier<\/span>. In the overview you can see all suppliers that you have saved in JTL-Wawi.<\/li><li >\n\tSelect the desired supplier in the supplier overview or find it using the search and filter functions and select it.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi-1024x600.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi-768x450.png 640w\" width=\"1590\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"932\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi.png&quot;,&quot;w&quot;:1590,&quot;h&quot;:932}\" class=\"border-defaultgray border-w-1 border mb-5 img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"4\" class=\"list-reset step mb-5 list-wawi normal-step\">\n\t<li >\n\tClick <span class=\"highlight\">Send message<\/span>. The <span class=\"highlight\">Sending messages<\/span> dialogue box opens. The main contact stored in the supplier master data is already pre-filled.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/Dialogfenster-Nachricht-senden-jtl-wawi.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/Dialogfenster-Nachricht-senden-jtl-wawi.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/Dialogfenster-Nachricht-senden-jtl-wawi.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/Dialogfenster-Nachricht-senden-jtl-wawi-1024x700.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/Dialogfenster-Nachricht-senden-jtl-wawi-768x525.png 640w\" width=\"1117\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"764\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/Dialogfenster-Nachricht-senden-jtl-wawi.png&quot;,&quot;w&quot;:1117,&quot;h&quot;:764}\" class=\"border-defaultgray border-w-1 border mb-5 img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"5\" class=\"list-reset step mb-5 list-wawi normal-step\">\n\t<li class=\"media-single-line\">\n\tSelect <span class=\"highlight\">No template<\/span> from the <span class=\"highlight\">Text template<\/span> drop-down menu.<\/li><li >\n\tIn the <span class=\"highlight\">Output<\/span> section, select <span class=\"highlight\">Email<\/span> and add another recipient in the <span class=\"highlight\">CC<\/span> field if you wish.<\/li><\/ol>\t<p><strong>Option:\u00a0<\/strong>If you want to print the message, activate the <span class=\"highlight\">Print<\/span> check box and select <span class=\"highlight\">Supplier message<\/span> from the drop-down menu.<\/p>\n<ol start=\"7\" class=\"list-reset step mb-5 list-wawi normal-step\">\n\t<li class=\"media-single-line\">\n\tIn the <span class=\"highlight\">Message<\/span> section, write your email. Enter a subject and the message.<\/li><\/ol>\t<p><strong>Option:\u00a0<\/strong>Add an attachment to your email by clicking <span class=\"highlight\">Add<\/span> in the <span class=\"highlight\">Attachments<\/span> section and selecting the desired file from your directory.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/Dialogfenster-Nachricht-vollstaendig-jtl-wawi.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/Dialogfenster-Nachricht-vollstaendig-jtl-wawi.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/Dialogfenster-Nachricht-vollstaendig-jtl-wawi.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/Dialogfenster-Nachricht-vollstaendig-jtl-wawi-1024x709.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/Dialogfenster-Nachricht-vollstaendig-jtl-wawi-768x532.png 640w\" width=\"1112\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"770\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/Dialogfenster-Nachricht-vollstaendig-jtl-wawi.png&quot;,&quot;w&quot;:1112,&quot;h&quot;:770}\" class=\"border-defaultgray border-w-1 border mb-5 img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"8\" class=\"list-reset step mb-5 list-wawi normal-step\">\n\t<li class=\"media-single-line\">\n\tClick <span class=\"highlight\">Send<\/span>.<\/li><\/ol>\t<p>The message has now been sent to your supplier. In the <span class=\"highlight\">Supplier master data<\/span>, go to the <span class=\"highlight\">Messages<\/span> tab to view the messages that have been sent.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/Lieferantenstammdten-Nachrichten-jtl-wawi-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/Lieferantenstammdten-Nachrichten-jtl-wawi-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/Lieferantenstammdten-Nachrichten-jtl-wawi-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/Lieferantenstammdten-Nachrichten-jtl-wawi-1.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/Lieferantenstammdten-Nachrichten-jtl-wawi-1-768x750.png 640w\" width=\"928\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"906\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/Lieferantenstammdten-Nachrichten-jtl-wawi-1.png&quot;,&quot;w&quot;:928,&quot;h&quot;:906}\" class=\"border-defaultgray border-w-1 border mb-5 img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<h2 class=\"d-flex align-items-center hl-wawi\" id=\"sending-a-message-email-with-a-text-template\">Sending a message (email) with a text template <span id='anchor-sending-a-message-email-with-a-text-template' data-href='#sending-a-message-email-with-a-text-template' class='far fa-link' data-anchor><\/span><\/h2>\t<p>In JTL-Wawi, you can create standardized email templates for different purposes. For example, in the case of communication with a supplier, this could be a template for a reminder for backorders.<\/p>\n<h5 class=\"d-flex align-items-center hl-wawi\" id=\"requirements-restrictions\">Requirements\/Restrictions <span id='anchor-requirements-restrictions' data-href='#requirements-restrictions' class='far fa-link' data-anchor><\/span><\/h5><ul class=\"list-reset ml-3 list-icons list-wawi\">\n\t<li >\n\t\t\t<span class=\"list-icon fas fa-check\"><\/span>\t\tYou have already created templates for various purposes in the template management. Read more on the topic <span style=\"color: #f68b25;\"><a style=\"color: #f68b25;\" href=\"https:\/\/guide.jtl-software.com\/jtl-wawi\/vorlagen\/druck-e-mail-exportvorlagen-verwalten\/\">here<\/a><\/span>.\t<\/li><\/ul><ol start=\"1\" class=\"list-reset step mb-5 list-wawi normal-step\">\n\t<li class=\"media-single-line\">\n\tClick on the\u00a0<span class=\"highlight\">Procurement<\/span>\u00a0icon in JTL-Wawi.<\/li><li >\n\tIn the category structure on the left, select\u00a0<span class=\"highlight\">Supplier<\/span>. In the overview you can see all suppliers that you have saved in JTL-Wawi.<\/li><li >\n\tSelect the desired supplier in the supplier overview or find it using the search and filter functions and select it.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi-1024x600.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi-768x450.png 640w\" width=\"1590\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"932\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/Beschaffung-Lieferanten-Nachricht-senden-jtl-wawi.png&quot;,&quot;w&quot;:1590,&quot;h&quot;:932}\" class=\"border-defaultgray border-w-1 border mb-5 img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"4\" class=\"list-reset step mb-5 list-wawi normal-step\">\n\t<li >\n\tClick\u00a0<span class=\"highlight\">Send message<\/span>. The\u00a0<span class=\"highlight\">Sending messages<\/span>\u00a0dialogue box opens. The main contact stored in the supplier master data is already pre-filled.<\/li><li >\n\tIn the\u00a0<span class=\"highlight\">Output<\/span>\u00a0section, select\u00a0<span class=\"highlight\">Email<\/span>\u00a0and add another recipient in the\u00a0<span class=\"highlight\">CC<\/span>\u00a0field if you wish.<\/li><\/ol>\t<p><strong>Optional:\u00a0<\/strong>If you want to print the message, activate the\u00a0<span class=\"highlight\">Print<\/span>\u00a0check box and select\u00a0<span class=\"highlight\">Supplier message<\/span> from the drop-down menu.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/Nachricht-senden-Vorlage-jtll-wawi.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/Nachricht-senden-Vorlage-jtll-wawi.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/Nachricht-senden-Vorlage-jtll-wawi.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/Nachricht-senden-Vorlage-jtll-wawi-1024x705.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/Nachricht-senden-Vorlage-jtll-wawi-768x529.png 640w\" width=\"1107\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"762\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/Nachricht-senden-Vorlage-jtll-wawi.png&quot;,&quot;w&quot;:1107,&quot;h&quot;:762}\" class=\"border-defaultgray border-w-1 border mb-5 img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"6\" class=\"list-reset step mb-5 list-wawi normal-step\">\n\t<li >\n\tIn the drop-down menu, select the text template you want to use. The text for message and subject is displayed.<\/li><\/ol>\t<p><strong>Option:\u00a0<\/strong>Add an attachment to your email by clicking <span class=\"highlight\">Add<\/span> in the\u00a0<span class=\"highlight\">Attachments<\/span> section and selecting the desired file from your directory.<\/p>\n<ol start=\"7\" class=\"list-reset step mb-5 list-wawi normal-step\">\n\t<li class=\"media-single-line\">\n\tIf necessary, edit the text and click <span class=\"highlight\">Send<\/span>.<\/li><\/ol>\t<p>The message has now been sent to your supplier. In the <span class=\"highlight\">Supplier master data<\/span>, go to the <span class=\"highlight\">Messages<\/span> tab to view the sent message.<\/p>\n[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;][\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, <a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/procurement\/sending-messages-to-suppliers\/\">[&#8230;]<\/a>","protected":false},"author":2,"featured_media":0,"parent":158953,"menu_order":579,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-168808","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sending messages to suppliers &#8211; 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