{"id":186778,"date":"2021-04-12T15:12:35","date_gmt":"2021-04-12T13:12:35","guid":{"rendered":"https:\/\/guide.jtl-software.com\/two-factor-authentication\/"},"modified":"2024-10-08T14:47:10","modified_gmt":"2024-10-08T12:47:10","slug":"two-factor-authentication","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/system-administration\/two-factor-authentication\/","title":{"rendered":"Two-factor authentication"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<div id=\"toc\">\n\t<div class=\"card border-0 bg-rysywhite mt-0 mt-lg-5 mb-5 w-100\" data-toc-element>\n\t\t<div class=\"d-none d-lg-flex flex-column\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shaftblue\">\n\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"font-weight-bold text-shaftblue text-center h5 mt-3 mb-0\">Contents<\/span>\n\t\t<\/div>\n\t\t<div class=\"d-block d-lg-none\">\n\t\t\t<a class=\"text-decoration-none card-header-link collapsed\" data-toggle=\"collapse\" href=\"#collapse-toc\" aria-expanded=\"false\" aria-controls=\"collapse-toc\">\n\t\t\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-toc\">\n\t\t\t\t\t<span class=\"h4 mb-0 d-flex align-items-center\">\n\t\t\t\t\t\t<span class=\"fa-layers fa-fw fa-2x mr-2 text-shaftblue\">\n\t\t\t\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span>Contents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t<div id=\"collapse-toc\" class=\"collapse show\" data-parent=\"#toc\" role=\"tabpanel\" aria-labelledby=\"heading-toc\">\n\t\t\t<div class=\"card-body p-4 table-of-content\">\n\t\t\t\t<ul data-toc-headings=\"h2,h3\" data-toc class=\"list-shop\"><\/ul>\n\t\t\t<\/div>\n\t    <\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, &#8220;order-lg&#8220;: &#8220;1&#8220;}&#8221; width=&#8221;2\/3&#8243; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"d-flex align-items-center hl-shop\" id=\"2-faktor-authentifizierung-in-jtl-shop-einrichten\">2-Faktor-Authentifizierung in JTL-Shop einrichten <span id='anchor-2-faktor-authentifizierung-in-jtl-shop-einrichten' data-href='#2-faktor-authentifizierung-in-jtl-shop-einrichten' class='far fa-link' data-anchor><\/span><\/h1><div class=\"custom-box\">\n\t<div class=\"d-flex align-items-center mb-4\">\n\t\t\t\t\t\t\t<span class=\"mr-3 fa-stack flex-shrink-0 fa-1x\">\n\t\t\t<span class=\"fas fa-circle fa-stack-2x text-shaftblue\"><\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 fas fa-clipboard-list text-white fa-stack-1x\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\n\t\t<h3 class=\"mb-0 \" id=\"your-task-initial-situation\">Your task\/initial situation <span id='anchor-your-task-initial-situation' data-href='#your-task-initial-situation' class='far fa-link' data-anchor><\/span><\/h3>\t<\/div>\n\t<div class=\"box-content\">\n\t\tThe normal login credentials of JTL-Shop consist of a user name and password. If a third party gets hold of these two pieces of information, they can log into the back end of your online shop and possibly cause damage. With the help of two-factor authentication, you can make it much more difficult for third parties to gain access. In addition to your user name and password, you also need to enter a code which is generated by Google Authenticator every 30 seconds and displayed on your smartphone.\t<\/div>\n<\/div>\n<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-exclamation-circle fa-2x columnsize-fa-2x text-shop\"><\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<span style=\"color: #5cbcf6;\"><b>Achtung:<\/b><\/span> Wenn Sie die 2-Faktor-Authentifizierung f\u00fcr ein Benutzerkonto aktivieren, k\u00f6nnen Sie sich nicht mehr ohne Ihr Smartphone im Backend von JTL-Shop anmelden!\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<h2 class=\"d-flex align-items-center\" id=\"step-1-downloading-the-google-authenticator-app\">Step 1: Downloading the Google Authenticator app <span id='anchor-step-1-downloading-the-google-authenticator-app' data-href='#step-1-downloading-the-google-authenticator-app' class='far fa-link' data-anchor><\/span><\/h2><ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tSearch for the <span class=\"highlight\">Google Authenticator<\/span> app on your smartphone in the Google Play Store (Android) or App Store (Apple).<\/li><\/ol>\t<p>Wenn Sie diese Seite mit Ihrem Smartphone aufgerufen haben, k\u00f6nnen Sie auch direkt auf die folgenden Links klicken:<\/p>\n\t<p><a class=\"external text\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.apps.authenticator2&amp;hl=de\"  target='_blank' rel='noopener noreferrer' rel=\"nofollow noopener noreferrer\">Go to Google Authenticator in Google Play<\/a><\/p>\n\t<p><a class=\"external text\" href=\"https:\/\/itunes.apple.com\/de\/app\/google-authenticator\/id388497605?mt=8\"  target='_blank' rel='noopener noreferrer' rel=\"nofollow noopener noreferrer\">Go to Google Authenticator in the App Store<\/a><\/p>\n<ol start=\"2\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tInstall the app on your smartphone.<\/li><\/ol><h2 class=\"d-flex align-items-center hl-wawi\" id=\"step-2-connecting-google-authenticator\">Step 2: Connecting Google Authenticator <span id='anchor-step-2-connecting-google-authenticator' data-href='#step-2-connecting-google-authenticator' class='far fa-link' data-anchor><\/span><\/h2><ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tWechseln Sie im Backend von JTL-Shop in den Bereich <span class=\"highlight\">Administration &gt; Benutzer &amp; Rechte &gt; Benutzer<\/span>. Der Bereich <span class=\"highlight\">Benutzer und Rechte<\/span> \u00f6ffnet sich.<\/li><li >\n\tKlicken Sie f\u00fcr den entsprechenden Benutzer auf das <span class=\"highlight\">Bearbeiten-Symbol<\/span>. Die Seite <span class=\"highlight\">Benutzer bearbeiten<\/span> \u00f6ffnet sich.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/user-administration-edit-admin-jtl-shop-5.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/user-administration-edit-admin-jtl-shop-5.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/user-administration-edit-admin-jtl-shop-5.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/user-administration-edit-admin-jtl-shop-5-1024x276.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/user-administration-edit-admin-jtl-shop-5-768x207.png 640w\" width=\"2168\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"584\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/user-administration-edit-admin-jtl-shop-5.png&quot;,&quot;w&quot;:2168,&quot;h&quot;:584}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"3\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tW\u00e4hlen Sie im Abschnitt <span class=\"highlight\">2-Faktor-Authentifizierung<\/span> im Dropdown-Men\u00fc <span class=\"highlight\">Aktivieren<\/span> die Option <span class=\"highlight\">Ja<\/span>.<\/li><li class=\"media-single-line\">\n\tKlicken Sie auf die Schaltfl\u00e4che <span class=\"highlight\">Neuen Code erzeugen<\/span>. Ein neuer QR-Code wird generiert.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/new-authentication-code-jtl-shop-5-3.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/new-authentication-code-jtl-shop-5-3.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/new-authentication-code-jtl-shop-5-3.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/new-authentication-code-jtl-shop-5-3-1024x213.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/new-authentication-code-jtl-shop-5-3-768x160.png 640w\" width=\"1549\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"322\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/new-authentication-code-jtl-shop-5-3.png&quot;,&quot;w&quot;:1549,&quot;h&quot;:322}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"5\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tScannen Sie diesen QR-Code in der App von Google Authenticator ein, die Sie in Schritt 1 heruntergeladen haben.<\/li><li class=\"media-single-line\">\n\tClick <span class=\"highlight\">Save<\/span>.<\/li><\/ol><h3 class=\"d-flex align-items-center\" id=\"logging-in-with-the-two-factor-authentication\">Logging in with the two-factor authentication <span id='anchor-logging-in-with-the-two-factor-authentication' data-href='#logging-in-with-the-two-factor-authentication' class='far fa-link' data-anchor><\/span><\/h3><ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tEnter the URL to the back end of your JTL-Shop.<\/li><li class=\"media-single-line\">\n\tFirst log in as usual with your user name and password.<\/li><li class=\"media-single-line\">\n\tThen enter the code that is displayed in the Google Authenticator app.<\/li><\/ol><div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-info-circle fa-2x columnsize-fa-2x text-shop\"><\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<span style=\"color: #5cbcf6;\"><b>Hinweis:<\/b> <\/span>Bitte beachten Sie, dass sich der Code in der App alle 30 Sekunden \u00e4ndert. Es ist immer der Code g\u00fcltig, der in der App angezeigt wird, wenn Sie auf die Schaltfl\u00e4che <span class=\"highlight\">Anmelden<\/span> klicken.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"notfallcodes-erzeugen\">Notfallcodes erzeugen <span id='anchor-notfallcodes-erzeugen' data-href='#notfallcodes-erzeugen' class='far fa-link' data-anchor><\/span><\/h3>\t<p>With emergency codes, login is also possible if the two-factor authentication has been activated for a user but the device on which <span class=\"highlight\">Google Authenticator<\/span> is installed is no longer available to that user.<\/p>\n<ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tWechseln Sie im Backend von JTL-Shop in den Bereich\u00a0<span class=\"highlight\">Administration &gt; Benutzer &amp; Rechte &gt; Benutzer<\/span>. Der Bereich\u00a0<span class=\"highlight\">Benutzer und Rechte<\/span>\u00a0\u00f6ffnet sich.<\/li><li >\n\tKlicken Sie hinter dem Benutzer, f\u00fcr den Sie die Notfallcodes erzeugen m\u00f6chten, auf das <span class=\"highlight\">Bearbeiten-Symbol<\/span>. Die Seite <span class=\"highlight\">Benutzer bearbeiten<\/span>\u00a0\u00f6ffnet sich.<\/li><li >\n\tKlicken Sie im Abschnitt <span class=\"highlight\">2-Faktor-Authentifizierung<\/span> auf die Schaltfl\u00e4che <span class=\"highlight\">Neue Notfallcodes erzeugen<\/span>.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/new-emergency-codes-jtl-shop-5-2.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/new-emergency-codes-jtl-shop-5-2.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/new-emergency-codes-jtl-shop-5-2.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/new-emergency-codes-jtl-shop-5-2-1024x213.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/new-emergency-codes-jtl-shop-5-2-768x160.png 640w\" width=\"1549\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"322\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/new-emergency-codes-jtl-shop-5-2.png&quot;,&quot;w&quot;:1549,&quot;h&quot;:322}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<p>Es werden 10 ausdruckbare Notfallcodes f\u00fcr den Benutzer erstellt. Diese Notfallcodes k\u00f6nnen anstelle des Best\u00e4tigungscodes verwendet werden, der normalerweise in der App Google Authenticator angezeigt wird. Jeder Code kann nur einmal genutzt werden und wird nach der Verwendung ung\u00fcltig.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/list-emergency-codes-jtl-shop-5-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/list-emergency-codes-jtl-shop-5-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/list-emergency-codes-jtl-shop-5-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/list-emergency-codes-jtl-shop-5-1.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/list-emergency-codes-jtl-shop-5-1.png 640w\" width=\"642\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"443\" alt=\"Generated emergency codes for two-factor authentication with JTL-Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/list-emergency-codes-jtl-shop-5-1.png&quot;,&quot;w&quot;:642,&quot;h&quot;:443}\" class=\"img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"Contents Contents 2-Faktor-Authentifizierung in JTL-Shop einrichten Your task\/initial situation The normal login credentials of JTL-Shop consist of a user name <a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/system-administration\/two-factor-authentication\/\">[...]<\/a>","protected":false},"author":2,"featured_media":0,"parent":187885,"menu_order":607,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-186778","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Two-factor authentication &#8211; 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