{"id":186865,"date":"2021-04-12T15:12:26","date_gmt":"2021-04-12T13:12:26","guid":{"rendered":"https:\/\/guide.jtl-software.com\/managing-users\/"},"modified":"2024-07-03T13:49:27","modified_gmt":"2024-07-03T11:49:27","slug":"managing-users","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/system-administration\/managing-users\/","title":{"rendered":"Managing users"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<div id=\"toc\">\n\t<div class=\"card border-0 bg-rysywhite mt-0 mt-lg-5 mb-5 w-100\" data-toc-element>\n\t\t<div class=\"d-none d-lg-flex flex-column\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shaftblue\">\n\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"font-weight-bold text-shaftblue text-center h5 mt-3 mb-0\">Contents<\/span>\n\t\t<\/div>\n\t\t<div class=\"d-block d-lg-none\">\n\t\t\t<a class=\"text-decoration-none card-header-link collapsed\" data-toggle=\"collapse\" href=\"#collapse-toc\" aria-expanded=\"false\" aria-controls=\"collapse-toc\">\n\t\t\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-toc\">\n\t\t\t\t\t<span class=\"h4 mb-0 d-flex align-items-center\">\n\t\t\t\t\t\t<span class=\"fa-layers fa-fw fa-2x mr-2 text-shaftblue\">\n\t\t\t\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span>Contents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t<div id=\"collapse-toc\" class=\"collapse show\" data-parent=\"#toc\" role=\"tabpanel\" aria-labelledby=\"heading-toc\">\n\t\t\t<div class=\"card-body p-4 table-of-content\">\n\t\t\t\t<ul data-toc-headings=\"h2,h3\" data-toc class=\"list-shop\"><\/ul>\n\t\t\t<\/div>\n\t    <\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, &#8220;order-lg&#8220;: &#8220;1&#8220;}&#8221; width=&#8221;2\/3&#8243; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"d-flex align-items-center hl-shop\" id=\"managing-users\">Managing users <span id='anchor-managing-users' data-href='#managing-users' class='far fa-link' data-anchor><\/span><\/h1><div class=\"custom-box\">\n\t<div class=\"d-flex align-items-center mb-4\">\n\t\t\t\t\t\t\t<span class=\"mr-3 fa-stack flex-shrink-0 fa-1x\">\n\t\t\t<span class=\"fas fa-circle fa-stack-2x text-shaftblue\"><\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 fas fa-clipboard-list text-white fa-stack-1x\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\n\t\t<h3 class=\"mb-0 \" id=\"your-task-initial-situation\">Your task\/initial situation <span id='anchor-your-task-initial-situation' data-href='#your-task-initial-situation' class='far fa-link' data-anchor><\/span><\/h3>\t<\/div>\n\t<div class=\"box-content\">\n\t\tYou operate an online shop by JTL-Shop and have several employees. You yourself want to have full access to all functions of JTL-Shop as the administrator. However, you only want to give your employees access to some areas, for example content-related areas.\t<\/div>\n<\/div>\n<h2 class=\"d-flex align-items-center\" id=\"opening-the-user-management\">Opening the user management <span id='anchor-opening-the-user-management' data-href='#opening-the-user-management' class='far fa-link' data-anchor><\/span><\/h2><ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tIn the back end of JTL-Shop, go to <span class=\"highlight\">Administration &gt; Users &amp; rights &gt; Users<\/span> to open the <span class=\"highlight\">Users and rights<\/span> page.<\/li><li class=\"media-single-line\">\n\tYou will see an overview of all user accounts. By default, only the <span class=\"highlight\">admin<\/span> user is available.<\/li><\/ol><h2 class=\"d-flex align-items-center\" id=\"creating-a-new-user\">Creating a new user <span id='anchor-creating-a-new-user' data-href='#creating-a-new-user' class='far fa-link' data-anchor><\/span><\/h2><ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tIn the back end of JTL-Shop, go to <span class=\"highlight\">Administration &gt; Users &amp; rights &gt; Users<\/span> to open the <span class=\"highlight\">Users and rights<\/span> page.<\/li><li class=\"media-single-line\">\n\tClick <span class=\"highlight\">Creating a user<\/span>. The <span class=\"highlight\">Creating a user<\/span> page opens.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-area-users-creating-a-user-button-jtl-shop-5.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-area-users-creating-a-user-button-jtl-shop-5-1024x371.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-area-users-creating-a-user-button-jtl-shop-5.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-area-users-creating-a-user-button-jtl-shop-5-1024x371.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-area-users-creating-a-user-button-jtl-shop-5-768x278.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"371\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/users-and-rights-area-users-creating-a-user-button-jtl-shop-5.png&quot;,&quot;w&quot;:2454,&quot;h&quot;:889}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"3\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tFill in all fields.<\/li><\/ol><div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-info-circle fa-2x columnsize-fa-2x text-shop\"><\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<strong><span style=\"color: #5cbcf6;\">Note on password security:<\/span><\/strong> Use passwords that are 8-14 characters long and consist of a mix of letters, numbers, and special characters. Never store passwords unencrypted. For example, use software like Keepass to store passwords comfortably and encrypted. Create a separate user for each authorised employee. This way you can give people temporary access as well.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<ol start=\"4\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tClick <span class=\"highlight\">Save<\/span>.<\/li><\/ol>\t<p>You have now created a user. The user is now displayed in the user management.<\/p>\n<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\t\t<span class=\"mt-1 mr-3 fa-stack flex-shrink-0 fa-1x columnsize-fa-2x\">\n\t\t<span class=\"far fa-circle fa-stack-2x text-shop\"><\/span>\n\t\n\t\t<span class=\"fas fa-search-plus text-shop fa-stack-1x\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<span style=\"color: #5cbcf6;\"><strong>Detail:<\/strong><\/span> If you need more information about the individual input fields, read the guide entry: <span style=\"color: #5cbcf6;\"><a style=\"color: #5cbcf6;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/system-administration\/creating-and-editing-users\/\">Detailed description: Creating and editing users<\/a><\/span>.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<h2 class=\"d-flex align-items-center hl-shop\" id=\"creating-a-new-user-group\">Creating a new user group <span id='anchor-creating-a-new-user-group' data-href='#creating-a-new-user-group' class='far fa-link' data-anchor><\/span><\/h2>\t<p>Users in the back end of JTL-Shop must be assigned to a user group. The default settings include the user group <span class=\"highlight\">Administrators<\/span>, which has all access rights. You manage the access rights for the users via the user groups by granting different access rights to the different user groups.<\/p>\n<ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tIn the back end of JTL-Shop, go to <span class=\"highlight\">Administration &gt; Users &amp; rights &gt; Users<\/span> to open the <span class=\"highlight\">Users and rights<\/span> page.<\/li><li class=\"media-single-line\">\n\tSwitch to the <span class=\"highlight\">User groups<\/span> tab.<\/li><li >\n\tClick on the <span class=\"highlight\">Creating a user group<\/span> button. The page <span class=\"highlight\">Creating a user group <\/span> opens.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-user-groups-tab-creating-a-user-group-button-jtl-shop-5.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-user-groups-tab-creating-a-user-group-button-jtl-shop-5-1024x417.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-user-groups-tab-creating-a-user-group-button-jtl-shop-5.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-user-groups-tab-creating-a-user-group-button-jtl-shop-5-1024x417.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-user-groups-tab-creating-a-user-group-button-jtl-shop-5-768x313.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"417\" alt=\"Creating a user group Jtl Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/users-and-rights-user-groups-tab-creating-a-user-group-button-jtl-shop-5.png&quot;,&quot;w&quot;:2012,&quot;h&quot;:820}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"4\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tEnter a <span class=\"highlight\">Name<\/span> and a short <span class=\"highlight\">Description<\/span> for the user group.<\/li><li >\n\tActivate the check boxes for the areas of the back end of JTL-Shop to which the new user group should have access.<\/li><\/ol><div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-info-circle fa-2x columnsize-fa-2x text-shop\"><\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<span style=\"color: #5cbcf6;\"><strong>Note:<\/strong><\/span> The access control for individual plug-ins is available from JTL-Shop 5.3.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/creating-a-user-group-permissions-area-jtl-shop-5.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/creating-a-user-group-permissions-area-jtl-shop-5-1024x538.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/creating-a-user-group-permissions-area-jtl-shop-5.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/creating-a-user-group-permissions-area-jtl-shop-5-1024x538.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/creating-a-user-group-permissions-area-jtl-shop-5-768x403.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"538\" alt=\"Permissions marked Jtl Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/creating-a-user-group-permissions-area-jtl-shop-5.png&quot;,&quot;w&quot;:2051,&quot;h&quot;:1077}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\t\t<span class=\"mt-1 mr-3 fa-stack flex-shrink-0 fa-1x columnsize-fa-2x\">\n\t\t<span class=\"far fa-circle fa-stack-2x text-shop\"><\/span>\n\t\n\t\t<span class=\"fas fa-search-plus text-shop fa-stack-1x\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<span style=\"color: #5cbcf6;\"><b>Detail:<\/b><\/span> Use the check box <span class=\"highlight\">Select all<\/span> in the respective area to select all options in the back end area. The <span class=\"highlight\">Select all<\/span> check box in the lower toolbar selects all permissions on the page.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<ol start=\"6\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tClick <span class=\"highlight\">Save<\/span> to create the user group.<\/li><\/ol>\t<p>You have successfully created a user group. You can now select your created user groups when you create new users.<\/p>\n<h2 class=\"d-flex align-items-center hl-wawi\" id=\"editing-users\">Editing users <span id='anchor-editing-users' data-href='#editing-users' class='far fa-link' data-anchor><\/span><\/h2><ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tIn the back end of JTL-Shop, go to <span class=\"highlight\">Administration &gt; Users &amp; rights &gt; Users<\/span> to open the <span class=\"highlight\">Users and rights<\/span> page.<\/li><li >\n\tIn the row of the user you want to edit, click on the <span class=\"highlight\">pen icon<\/span> in the <span class=\"highlight\">Action<\/span> column. The <span class=\"highlight\">Editing a user<\/span> page opens.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-area-edit-user-jtl-shop-5.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-area-edit-user-jtl-shop-5-1024x371.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-area-edit-user-jtl-shop-5.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-area-edit-user-jtl-shop-5-1024x371.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/users-and-rights-area-edit-user-jtl-shop-5-768x278.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"371\" alt=\"Edit user Jtl Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/users-and-rights-area-edit-user-jtl-shop-5.png&quot;,&quot;w&quot;:2454,&quot;h&quot;:889}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"3\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tMake changes according to your requirements, e.g. assign a different user group to the user or add a current picture of the employee.<\/li><li class=\"media-single-line\">\n\tClick <span class=\"highlight\">Save<\/span> to apply the settings.<\/li><\/ol>\t<p>You have successfully edited a user.<\/p>\n<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\t\t<span class=\"mt-1 mr-3 fa-stack flex-shrink-0 fa-1x columnsize-fa-2x\">\n\t\t<span class=\"far fa-circle fa-stack-2x text-shop\"><\/span>\n\t\n\t\t<span class=\"fas fa-search-plus text-shop fa-stack-1x\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<span style=\"color: #5cbcf6;\"><strong>Detail:<\/strong><\/span> If you want to block a user, click on the <span class=\"highlight\">lock symbol<\/span> in the <span class=\"highlight\">Action<\/span> column. If you want to delete a user, click on the <span class=\"highlight\">recycle bin icon<\/span> in the <span class=\"highlight\">Action<\/span> column.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"Contents Contents Managing users Your task\/initial situation You operate an online shop by JTL-Shop and have several employees. 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