{"id":186868,"date":"2021-04-12T15:12:20","date_gmt":"2021-04-12T13:12:20","guid":{"rendered":"https:\/\/guide.jtl-software.com\/setting-up-the-search\/"},"modified":"2023-08-10T11:01:38","modified_gmt":"2023-08-10T09:01:38","slug":"setting-up-the-search","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/system-administration\/setting-up-the-search\/","title":{"rendered":"Setting up the search"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<div id=\"toc\">\n\t<div class=\"card border-0 bg-rysywhite mt-0 mt-lg-5 mb-5 w-100\" data-toc-element>\n\t\t<div class=\"d-none d-lg-flex flex-column\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shaftblue\">\n\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"font-weight-bold text-shaftblue text-center h5 mt-3 mb-0\">Contents<\/span>\n\t\t<\/div>\n\t\t<div class=\"d-block d-lg-none\">\n\t\t\t<a class=\"text-decoration-none card-header-link collapsed\" data-toggle=\"collapse\" href=\"#collapse-toc\" aria-expanded=\"false\" aria-controls=\"collapse-toc\">\n\t\t\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-toc\">\n\t\t\t\t\t<span class=\"h4 mb-0 d-flex align-items-center\">\n\t\t\t\t\t\t<span class=\"fa-layers fa-fw fa-2x mr-2 text-shaftblue\">\n\t\t\t\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span>Contents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t<div id=\"collapse-toc\" class=\"collapse show\" data-parent=\"#toc\" role=\"tabpanel\" aria-labelledby=\"heading-toc\">\n\t\t\t<div class=\"card-body p-4 table-of-content\">\n\t\t\t\t<ul data-toc-headings=\"h2,h3\" data-toc class=\"list-shop\"><\/ul>\n\t\t\t<\/div>\n\t    <\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, &#8220;order-lg&#8220;: &#8220;1&#8220;}&#8221; width=&#8221;2\/3&#8243; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"d-flex align-items-center hl-shop\" id=\"setting-up-the-search\">Setting up the search <span id='anchor-setting-up-the-search' data-href='#setting-up-the-search' class='far fa-link' data-anchor><\/span><\/h1><div class=\"custom-box\">\n\t<div class=\"d-flex align-items-center mb-4\">\n\t\t\t\t\t\t\t<span class=\"mr-3 fa-stack flex-shrink-0 fa-1x\">\n\t\t\t<span class=\"fas fa-circle fa-stack-2x text-shaftblue\"><\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 fas fa-clipboard-list text-white fa-stack-1x\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\n\t\t<h3 class=\"mb-0 \" id=\"your-task-initial-situation\">Your task\/initial situation <span id='anchor-your-task-initial-situation' data-href='#your-task-initial-situation' class='far fa-link' data-anchor><\/span><\/h3>\t<\/div>\n\t<div class=\"box-content\">\n\t\tYou use the standard search available in JTL-Shop for your online shop. Now you want to set as accurately as possible how your customers find the desired results.\t<\/div>\n<\/div>\n<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-info-circle fa-2x columnsize-fa-2x text-shop\"><\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\tIf you use JTL-Search, read also:<span style=\"color: #5cbcf6;\"> <a style=\"color: #5cbcf6;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/jtl-search\/\">JTL-Search<\/a><\/span>\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<h2 class=\"d-flex align-items-center\" id=\"configuring-the-search-function\">Configuring the search function <span id='anchor-configuring-the-search-function' data-href='#configuring-the-search-function' class='far fa-link' data-anchor><\/span><\/h2>\t<p>You can configure the search function in JTL-Shop in two different ways: using item filters or via the search settings of JTL-Shop.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"setting-up-item-filters\">Setting up item filters <span id='anchor-setting-up-item-filters' data-href='#setting-up-item-filters' class='far fa-link' data-anchor><\/span><\/h3>\t<p>With the help of the item filters, you are able to define how your customers can filter the search results themselves in item overviews.<\/p>\n<ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tLog in to the back end of JTL-Shop with your admin access data.<\/li><li class=\"media-single-line\">\n\tNavigate to the menu item <span class=\"highlight\">View &gt; Standard views &gt; Item overview<\/span>.<\/li><li >\n\tFor example, specify whether customers can filter their search results by specific manufacturers. To do this, scroll to the <span class=\"highlight\">Manufacturer filter<\/span> and select <span class=\"highlight\">Yes, in content area and in navigation box<\/span> or <span class=\"highlight\">No<\/span>. In addition, under <span class=\"highlight\">Multiple selection for manufacturer filters<\/span>, you can set whether customers can combine several filters with each other or only use individual filters to narrow down the results.\n\nFinally, under <span class=\"highlight\">Display manufacturers as<\/span>, select whether the manufacturer is to be displayed as an image (logo), text, or image and text.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/item-filters-manufacturer-settings-jtl-shop-5-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/item-filters-manufacturer-settings-jtl-shop-5-1-1024x170.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/item-filters-manufacturer-settings-jtl-shop-5-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/item-filters-manufacturer-settings-jtl-shop-5-1-1024x170.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/item-filters-manufacturer-settings-jtl-shop-5-1-768x127.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"170\" alt=\"Manufacturer settings for the filters in the item search results in JTL-Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/item-filters-manufacturer-settings-jtl-shop-5-1.png&quot;,&quot;w&quot;:1810,&quot;h&quot;:300}\" class=\"img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"4\" class=\"list-reset step mb-5 list-shop normal-step media-single-line\">\n\t<li class=\"media-single-line\">\n\tConfigure all other item filters according to your requirements. For detailed description of <span style=\"color: #5cbcf6;\"><a style=\"color: #5cbcf6;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/system-administration\/item-overview-and-filters\/\">Item overview and filters.<\/a><\/span><\/li><li >\n\tThen save the settings.<\/li><\/ol><h3 class=\"d-flex align-items-center\" id=\"making-search-settings\">Making search settings <span id='anchor-making-search-settings' data-href='#making-search-settings' class='far fa-link' data-anchor><\/span><\/h3>\t<p>In the search settings, you define how the search function is displayed to the customer.<\/p>\n<ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tLog in to the back end of JTL-Shop with your admin access data.<\/li><li >\n\tNavigate to the menu item <span class=\"highlight\">View &gt; Standard elements &gt; Search &amp; item lists<\/span>. The <span class=\"highlight\">Search settings<\/span> page opens.<\/li><li >\n\tUnder <span class=\"highlight\">Search priority<\/span>, define the order in which the corresponding fields are to be searched. The smaller the number entered, the earlier the field is searched. Enter <span class=\"highlight\">0<\/span> if the field is not to be considered at all.<\/li><li >\n\tAlso determine the order in which the sorting options are to be displayed to the customers. To do this, assign a number to the respective options that reflects the <span class=\"highlight\">priority of the sorting options<\/span>. The larger the number entered, the higher up in the list of sorting options the selection appears.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/search-settings-priorities-jtl-shop-5-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/search-settings-priorities-jtl-shop-5-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/search-settings-priorities-jtl-shop-5-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/search-settings-priorities-jtl-shop-5-1.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/search-settings-priorities-jtl-shop-5-1-768x355.png 640w\" width=\"987\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"456\" alt=\"Setting the order of sorting options and searching fields in JTL-Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/search-settings-priorities-jtl-shop-5-1.png&quot;,&quot;w&quot;:987,&quot;h&quot;:456}\" class=\"img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"5\" class=\"list-reset step mb-5 list-shop normal-step media-single-line\">\n\t<li >\n\tConfigure all other settings according to your requirements. Go to detailed description of all options: <span style=\"color: #5cbcf6;\"><a style=\"color: #5cbcf6;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/system-administration\/search-settings\/\">Search settings.<\/a><\/span><\/li><li >\n\tClick on <span class=\"highlight\">Save<\/span> to apply the changes.<\/li><\/ol><h2 class=\"d-flex align-items-center hl-wawi\" id=\"search-queries\">Search queries <span id='anchor-search-queries' data-href='#search-queries' class='far fa-link' data-anchor><\/span><\/h2>\t<p>You can see at any time which terms your customers have searched for. You can display the terms for which your customers did not receive a hit and, if necessary, map these terms onto others. Furthermore, you can maintain a blacklist and display search queries to other customers.<\/p>\n<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-exclamation-circle fa-2x columnsize-fa-2x text-shop\"><\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<b>Important:<\/b> Search queries are not used when JTL-Search is active as JTL-Search provides its own search suggestions and takes into account previous search entries by other users.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n\t<p>You open the search queries in the back end of JTL-Shop via the menu <span class=\"highlight\">Marketing &gt; Statistics &gt; Search queries<\/span>.<\/p>\n<h3 class=\"d-flex align-items-center\" id=\"enable-disable-search-queries\">Enable\/Disable search queries <span id='anchor-enable-disable-search-queries' data-href='#enable-disable-search-queries' class='far fa-link' data-anchor><\/span><\/h3>\t<p>In the <span class=\"highlight\">Search queries<\/span> tab, you will find all the search terms entered into the search function by visitors.<\/p>\n\t<p>You can edit these search queries. By selecting individual search queries, you can remove them with the <span class=\"highlight\">Delete selected<\/span> button or activate them in the <span class=\"highlight\">Active<\/span> column. When activated, this search query appears in the search suggestion list. Use the <span class=\"highlight\">Update<\/span> button to apply your changes.<\/p>\n<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-exclamation-circle fa-2x columnsize-fa-2x text-shop\"><\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<b>Attention:<\/b> Deleted searches cannot be restored. These search queries have to be entered again.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-compass fa-2x columnsize-fa-2x text-shop\"><\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<strong>Alternative:<\/strong> You can also activate search queries under <span class=\"highlight\">Administration &gt; Activations &gt; Tab: Search queries<\/span>.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/search-queries-overview-jtl-shop-5-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/search-queries-overview-jtl-shop-5-1-1024x703.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/search-queries-overview-jtl-shop-5-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/search-queries-overview-jtl-shop-5-1-1024x703.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/search-queries-overview-jtl-shop-5-1-768x527.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"703\" alt=\"Overview of successful customer searches in the back end of JTL-Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/search-queries-overview-jtl-shop-5-1.png&quot;,&quot;w&quot;:1565,&quot;h&quot;:1074}\" class=\"img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<h3 class=\"d-flex align-items-center\" id=\"changing-the-number-of-search-queries\">Changing the number of search queries <span id='anchor-changing-the-number-of-search-queries' data-href='#changing-the-number-of-search-queries' class='far fa-link' data-anchor><\/span><\/h3>\t<p>The table overview of the search queries contains the column <span class=\"highlight\"><span class=\"highlight\">Number of searches<\/span><\/span>. This tells you how often the term was searched for. You can edit this column.<\/p>\n\t<p>The higher the value, the higher up the term appears as a suggestion in the search suggestion list if there are several matching suggestions.<\/p>\n\t<p>To prevent manipulation of the search queries, you can define how many search queries are saved per user and hour. Enter the desired number in the <span class=\"highlight\">Settings<\/span> tab under <span class=\"highlight\">Maximum entries per visitor and hour<\/span>.<\/p>\n<h3 class=\"d-flex align-items-center\" id=\"mapping\">Mapping <span id='anchor-mapping' data-href='#mapping' class='far fa-link' data-anchor><\/span><\/h3><div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\t\t<span class=\"mt-1 mr-3 fa-stack flex-shrink-0 fa-1x columnsize-fa-2x\">\n\t\t<span class=\"far fa-circle fa-stack-2x text-shop\"><\/span>\n\t\n\t\t<span class=\"fas fa-thumbtack text-shop fa-stack-1x\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<b>Example:<\/b> Among other things, you sell a weight bench. You now want customers who search for \u201cweight bench\u201d to not immediately land on the item detail page of the weight bench, but to be shown other items in the search results that contain, for example, the word \u201cdumbbell\u201d. For this, you want to link \u201cweight bench\u201d with \u201cdumbbell\u201d.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n\t<p>Through mapping, search terms are assigned to other search terms to achieve the greatest possible search effect.<\/p>\n\t<p>In the overview of search queries, you will find all the search terms that visitors to your online shop have entered in the search function.<\/p>\n<ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step media-single-line\">\n\t<li class=\"media-single-line\">\n\tIn the <span class=\"highlight\">Mapping<\/span> column, click into the empty field and enter the term you wish to link to a different term.<\/li><li >\n\tEnter the different search term. The search term must exist in the <span class=\"highlight\">Search queries<\/span> section. If the search term of the mapping is not listed in the section, you cannot connect it to another term.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/search-queries-with-results-jtl-shop-5-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/search-queries-with-results-jtl-shop-5-1-1024x595.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/search-queries-with-results-jtl-shop-5-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/search-queries-with-results-jtl-shop-5-1-1024x595.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/search-queries-with-results-jtl-shop-5-1-768x446.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"595\" alt=\"Linking search terms with results in the back end of JTL-Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/search-queries-with-results-jtl-shop-5-1.png&quot;,&quot;w&quot;:1545,&quot;h&quot;:897}\" class=\"img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"3\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tThen click <span class=\"highlight\">Update<\/span> to apply the settings.<\/li><\/ol><div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\t\t<span class=\"mt-1 mr-3 fa-stack flex-shrink-0 fa-1x columnsize-fa-2x\">\n\t\t<span class=\"far fa-circle fa-stack-2x text-shop\"><\/span>\n\t\n\t\t<span class=\"fas fa-search-plus text-shop fa-stack-1x\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<strong>Additional info:<\/strong> You can link several search queries to the same term. To do this, select the desired search queries on the left and enter the new term under <span class=\"highlight\">Link selected with<\/span>. Then click on <span class=\"highlight\">Link<\/span>.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n\t<p>After updating, the line in which you added the mapping term is moved to the <span class=\"highlight\">Mapping<\/span> tab. In addition, the value is added to the <span class=\"highlight\">Number of searches<\/span>. When a visitor searches for the term from the <span class=\"highlight\">Search<\/span> column now, their search is redirected and the search function searches for the term from the <span class=\"highlight\">Mapping<\/span> section.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"mapping-for-searches-with-0-hits\">Mapping for searches with 0 hits <span id='anchor-mapping-for-searches-with-0-hits' data-href='#mapping-for-searches-with-0-hits' class='far fa-link' data-anchor><\/span><\/h3><div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\t\t<span class=\"mt-1 mr-3 fa-stack flex-shrink-0 fa-1x columnsize-fa-2x\">\n\t\t<span class=\"far fa-circle fa-stack-2x text-shop\"><\/span>\n\t\n\t\t<span class=\"fas fa-thumbtack text-shop fa-stack-1x\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<b>Example:<\/b> Let&#8217;s say you have an online shop and sell electronics. Customer A is looking for a new keyboard. Customer A enters the term <i>keyboard<\/i> into the search, which results in five items containing the word \u201ckeyboard\u201d. Customer B is also looking for a new keyboard, but he enters <i>keypad<\/i> into the search and does not receive any items as a result. Customer A would now have the option of buying a new keyboard from you, whereas customer B would not. However, if you map the search term <i>keyboard<\/i> with the search term <i>keypad<\/i>, customer B will get the same results when searching for <i>keyboard<\/i> as when searching for <i>keypad<\/i>.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n\t<p>Under the menu item <span class=\"highlight\">Search queries<\/span> in the section <span class=\"highlight\">Search queries without results<\/span>, you will find all search terms that visitors to your online shop entered into the search and for which they did not received any results.<\/p>\n\t<p>If you think the search terms listed here are important, you can link the terms.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/search-queries-without-results-jtl-shop-5-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/search-queries-without-results-jtl-shop-5-1-1024x686.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/search-queries-without-results-jtl-shop-5-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/search-queries-without-results-jtl-shop-5-1-1024x686.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/search-queries-without-results-jtl-shop-5-1-768x515.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"686\" alt=\"Mapping searches without results in the back end of JTL-Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/search-queries-without-results-jtl-shop-5-1.png&quot;,&quot;w&quot;:1556,&quot;h&quot;:1043}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step media-single-line\">\n\t<li >\n\tTo do this, enter the term with which the term not found is to be linked under <span class=\"highlight\">Mapping<\/span>. In the example, the search for \u201cfruit drink\u201d was unsuccessful. This search term should refer to \u201csmoothie\u201d in the future.<\/li><li >\n\tThen click <span class=\"highlight\">Update<\/span> to apply the settings. The link is then listed in the <span class=\"highlight\">Mapping<\/span> tab.<\/li><\/ol><h4 class=\"d-flex align-items-center\" id=\"deleting-mappings\">Deleting mappings <span id='anchor-deleting-mappings' data-href='#deleting-mappings' class='far fa-link' data-anchor><\/span><\/h4>\t<p>In the <span class=\"highlight\">Mapping<\/span> section, the linked pairs are listed. You can delete mapping pairs by selecting them and then selecting <span class=\"highlight\">Remove selected links<\/span>. Deleted mapping pairs cannot be restored.<\/p>\n<h3 class=\"d-flex align-items-center\" id=\"editing-the-blacklist\">Editing the blacklist <span id='anchor-editing-the-blacklist' data-href='#editing-the-blacklist' class='far fa-link' data-anchor><\/span><\/h3>\t<p>In the <span class=\"highlight\">Blacklist<\/span> area, you can store search terms that you do not want to be included in the search. Deleted search queries are automatically added to the blacklist. The terms in the blacklist appear neither in the <span class=\"highlight\">Search queries<\/span> section nor in the <span class=\"highlight\">Search queries without results<\/span> after an online shop visitor has searched for them. The visitor is redirected to a page with the message that no result was found for this search term.<\/p>\n\t<p><b>Important: <\/b>Always enter the search terms into the blacklist followed by a semicolon. You can also add several search terms at once.<\/p>\n<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\t\t<span class=\"mt-1 mr-3 fa-stack flex-shrink-0 fa-1x columnsize-fa-2x\">\n\t\t<span class=\"far fa-circle fa-stack-2x text-shop\"><\/span>\n\t\n\t\t<span class=\"fas fa-thumbtack text-shop fa-stack-1x\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<b>Example:<\/b> example search; example word; &#8230;\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"Contents Contents Setting up the search Your task\/initial situation You use the standard search available in JTL-Shop for your online <a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/system-administration\/setting-up-the-search\/\">[...]<\/a>","protected":false},"author":2,"featured_media":0,"parent":187885,"menu_order":503,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-186868","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Setting up the search &#8211; 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