{"id":187036,"date":"2021-03-26T11:12:42","date_gmt":"2021-03-26T10:12:42","guid":{"rendered":"https:\/\/guide.jtl-software.com\/file-system\/"},"modified":"2023-06-20T13:59:00","modified_gmt":"2023-06-20T11:59:00","slug":"file-system","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/extending-the-online-shop\/file-system\/","title":{"rendered":"File system"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<div id=\"toc\" class=\"sticky-top\">\n\t<div class=\"card border-0 bg-rysywhite mt-0 mt-lg-5 mb-5 w-100\" data-toc-element>\n\t\t<div class=\"d-none d-lg-flex flex-column\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shaftblue\">\n\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"font-weight-bold text-shaftblue text-center h5 mt-3 mb-0\">Contents<\/span>\n\t\t<\/div>\n\t\t<div class=\"d-block d-lg-none\">\n\t\t\t<a class=\"text-decoration-none card-header-link collapsed\" data-toggle=\"collapse\" href=\"#collapse-toc\" aria-expanded=\"false\" aria-controls=\"collapse-toc\">\n\t\t\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-toc\">\n\t\t\t\t\t<span class=\"h4 mb-0 d-flex align-items-center\">\n\t\t\t\t\t\t<span class=\"fa-layers fa-fw fa-2x mr-2 text-shaftblue\">\n\t\t\t\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span>Contents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t<div id=\"collapse-toc\" class=\"collapse show\" data-parent=\"#toc\" role=\"tabpanel\" aria-labelledby=\"heading-toc\">\n\t\t\t<div class=\"card-body p-4 table-of-content\">\n\t\t\t\t<ul data-toc-headings=\"h2,h3\" data-toc class=\"list-shop\"><\/ul>\n\t\t\t<\/div>\n\t    <\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, &#8220;order-lg&#8220;: &#8220;1&#8220;}&#8221; width=&#8221;2\/3&#8243; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"d-flex align-items-center hl-shop\" id=\"file-system\">File system <span id='anchor-file-system' data-href='#file-system' class='far fa-link' data-anchor><\/span><\/h1><div class=\"custom-box\">\n\t<div class=\"d-flex align-items-center mb-4\">\n\t\t\t\t\t\t\t<span class=\"mr-3 fa-stack flex-shrink-0 fa-1x\">\n\t\t\t<span class=\"fas fa-circle fa-stack-2x text-shaftblue\"><\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 fas fa-clipboard-list text-white fa-stack-1x\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\n\t\t<h3 class=\"mb-0 \" id=\"your-task-initial-situation\">Your task\/initial situation <span id='anchor-your-task-initial-situation' data-href='#your-task-initial-situation' class='far fa-link' data-anchor><\/span><\/h3>\t<\/div>\n\t<div class=\"box-content\">\n\t\tYou would like to upload an extension for JTL-Shop 5. However, the upload fails due to missing write permissions. You therefore want to configure an alternative access.\t<\/div>\n<\/div>\n<h2 class=\"d-flex align-items-center hl-wawi\" id=\"configuring-an-alternative-access\">Configuring an alternative access <span id='anchor-configuring-an-alternative-access' data-href='#configuring-an-alternative-access' class='far fa-link' data-anchor><\/span><\/h2>\t<p>Depending on the provider of your web server, it is possible that write permissions for certain folders are missing and therefore problems occur when uploading extensions that you have purchased from the JTL-Extension Store. On the <span class=\"highlight\">File system<\/span> page, you can set up an alternative connection&nbsp;(FTP or SFTP), which can then be used to connect to the JTL-Extension Store.<\/p>\n<ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tLog in to the admin back end of your online shop.<\/li><li class=\"media-single-line\">\n\tNavigate to <span class=\"highlight\">Administration &gt; System &gt; File system<\/span>.<\/li><li >\n\tUnder <span class=\"highlight\">Adapter<\/span>, select one of the other two options that are not <span class=\"highlight\">Local<\/span>. Contact your hosting provider to find out whether you should use <span class=\"highlight\">FTP<\/span> or <span class=\"highlight\">SFTP<\/span>. There you will also receive the necessary access data.<\/li><li >\n\tUnder <span class=\"highlight\">Timeout<\/span>, enter after how many seconds the upload of an extension should be aborted.<\/li><li >\n\tEnter the access data you have received for either FTP or SFTP under <span class=\"highlight\">FTP connection<\/span> or <span class=\"highlight\">SFTP connection<\/span> respectively.<\/li><\/ol><div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-info-circle fa-2x columnsize-fa-2x text-shop\"><\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<span style=\"color: #5cbcf6;\"><strong>Note:<\/strong><\/span> With SFTP, the private key is usually used instead of a password. If the private key requires entering a password, this is the same password as for the SFTP user. The private key should never be kept inside the online shop directory. If you require any assistance, please contact our customer support.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<ol start=\"6\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tFor <span class=\"highlight\">Path to online shop<\/span>, enter the path starting from the configured root path of the adapter selected above.<\/li><li class=\"media-single-line\">\n\tThen click on <span class=\"highlight\">Test<\/span> to check the connection.<\/li><li class=\"media-single-line\">\n\tClick on <span class=\"highlight\">Save<\/span> apply the changes.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/file-system-jtl-shop-5-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/file-system-jtl-shop-5-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/file-system-jtl-shop-5-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/file-system-jtl-shop-5-1-1024x524.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/file-system-jtl-shop-5-1-768x393.png 640w\" width=\"2227\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"1139\" alt=\"File system in the back end of JTL-Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/file-system-jtl-shop-5-1.png&quot;,&quot;w&quot;:2227,&quot;h&quot;:1139}\" class=\"img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"Contents Contents File system Your task\/initial situation You would like to upload an extension for JTL-Shop 5. However, the upload <a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/extending-the-online-shop\/file-system\/\">[...]<\/a>","protected":false},"author":9,"featured_media":0,"parent":187882,"menu_order":674,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-187036","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>File system &#8211; JTL-Guide<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/extending-the-online-shop\/file-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"File system &#8211; 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