{"id":187123,"date":"2021-03-26T11:12:14","date_gmt":"2021-03-26T10:12:14","guid":{"rendered":"https:\/\/guide.jtl-software.com\/setting-up-cross-selling-in-jtl-shop\/"},"modified":"2023-06-15T13:52:38","modified_gmt":"2023-06-15T11:52:38","slug":"setting-up-cross-selling-in-jtl-shop","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/appearance\/setting-up-cross-selling-in-jtl-shop\/","title":{"rendered":"Setting up cross-selling in JTL-Shop"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<div id=\"toc\">\n\t<div class=\"card border-0 bg-rysywhite mt-0 mt-lg-5 mb-5 w-100\" data-toc-element>\n\t\t<div class=\"d-none d-lg-flex flex-column\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shaftblue\">\n\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"font-weight-bold text-shaftblue text-center h5 mt-3 mb-0\">Contents<\/span>\n\t\t<\/div>\n\t\t<div class=\"d-block d-lg-none\">\n\t\t\t<a class=\"text-decoration-none card-header-link collapsed\" data-toggle=\"collapse\" href=\"#collapse-toc\" aria-expanded=\"false\" aria-controls=\"collapse-toc\">\n\t\t\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-toc\">\n\t\t\t\t\t<span class=\"h4 mb-0 d-flex align-items-center\">\n\t\t\t\t\t\t<span class=\"fa-layers fa-fw fa-2x mr-2 text-shaftblue\">\n\t\t\t\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span>Contents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t<div id=\"collapse-toc\" class=\"collapse show\" data-parent=\"#toc\" role=\"tabpanel\" aria-labelledby=\"heading-toc\">\n\t\t\t<div class=\"card-body p-4 table-of-content\">\n\t\t\t\t<ul data-toc-headings=\"h2,h3\" data-toc class=\"list-shop\"><\/ul>\n\t\t\t<\/div>\n\t    <\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, &#8220;order-lg&#8220;: &#8220;1&#8220;}&#8221; width=&#8221;2\/3&#8243; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"d-flex align-items-center hl-shop\" id=\"adjusting-the-cross-selling-settings\">Adjusting the cross-selling settings <span id='anchor-adjusting-the-cross-selling-settings' data-href='#adjusting-the-cross-selling-settings' class='far fa-link' data-anchor><\/span><\/h1><div class=\"custom-box\">\n\t<div class=\"d-flex align-items-center mb-4\">\n\t\t\t\t\t\t\t<span class=\"mr-3 fa-stack flex-shrink-0 fa-1x\">\n\t\t\t<span class=\"fas fa-circle fa-stack-2x text-shaftblue\"><\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 fas fa-clipboard-list text-white fa-stack-1x\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\n\t\t<h3 class=\"mb-0 \" id=\"your-task-initial-situation\">Your task\/initial situation <span id='anchor-your-task-initial-situation' data-href='#your-task-initial-situation' class='far fa-link' data-anchor><\/span><\/h3>\t<\/div>\n\t<div class=\"box-content\">\n\t\tYou want to cross-sell to your customers during the sale and make appropriate suggestions about what they could buy in addition. You have already stored suitable items in JTL-Wawi (see:<span style=\"color: #f68b25;\"> <a class=\"JTL-Wawi-color\" style=\"color: #f68b25;\" title=\"Setting up cross-selling in JTL-Wawi\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/items\/setting-up-cross-selling-in-jtl-wawi\/\">Setting up cross-selling in JTL-Wawi<\/a><\/span>). In addition, you want to make suggestions to your customers that reflect the buying behaviour of your other customers.\t<\/div>\n<\/div>\n<h2 class=\"d-flex align-items-center hl-wawi\" id=\"cross-selling-on-the-item-detail-pages\">Cross-selling on the item detail pages <span id='anchor-cross-selling-on-the-item-detail-pages' data-href='#cross-selling-on-the-item-detail-pages' class='far fa-link' data-anchor><\/span><\/h2><ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li class=\"media-single-line\">\n\tLog in to the back end of JTL-Shop with your admin access data.<\/li><li >\n\tIn the back end of JTL-Shop, go to <span class=\"highlight\">View &gt; Standard views &gt; Item detail page<\/span>.<\/li><\/ol>\t<p>Here you will find two options for cross-selling:<\/p>\n<ul class=\"list-reset ml-3 list-icons list-custom-square list-shop\">\n\t<li >\n\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t<b>Show default cross-selling:<\/b> This type of cross-selling is set manually in JTL-Wawi and is always displayed exactly as you specified it.\t<\/li><li >\n\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t<b>Show &#8220;Others also bought\u201d:<\/b> This type of cross-selling is generated dynamically with each sale in your online shop. The baskets of your customers are analysed and the items that were most frequently purchased together with the displayed item are displayed.\t<\/li><\/ul>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-settings-item-detail-page-jtl-shop-5-1-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-settings-item-detail-page-jtl-shop-5-1-1-1024x533.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-settings-item-detail-page-jtl-shop-5-1-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/cross-selling-settings-item-detail-page-jtl-shop-5-1-1-1024x533.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/cross-selling-settings-item-detail-page-jtl-shop-5-1-1-768x399.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"533\" alt=\"Here you select whether and how which type of cross-selling is displayed in JTL-Shop 5.\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/cross-selling-settings-item-detail-page-jtl-shop-5-1-1.png&quot;,&quot;w&quot;:1413,&quot;h&quot;:735}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"3\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tSet one or both options to <span class=\"highlight\">Yes<\/span> to display the cross-selling items under an item. If necessary, decide on the number of items displayed.<\/li><\/ol>\t<p>In your online shop, the result will look something like this:<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-item-detail-page-jtl-shop-5-1-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-item-detail-page-jtl-shop-5-1-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-item-detail-page-jtl-shop-5-1-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/cross-selling-item-detail-page-jtl-shop-5-1-1-1024x461.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/cross-selling-item-detail-page-jtl-shop-5-1-1-768x346.png 640w\" width=\"2186\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"984\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/cross-selling-item-detail-page-jtl-shop-5-1-1.png&quot;,&quot;w&quot;:2186,&quot;h&quot;:984}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<h2 class=\"d-flex align-items-center hl-wawi\" id=\"cross-selling-in-the-basket\">Cross-selling in the basket <span id='anchor-cross-selling-in-the-basket' data-href='#cross-selling-in-the-basket' class='far fa-link' data-anchor><\/span><\/h2>\t<p>In addition to cross-selling under an item, you can also have cross-selling items displayed during the checkout process.<\/p>\n<ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tIn the back end of JTL-Shop, go to <span class=\"highlight\">View &gt; Standard views &gt; Order process<\/span> to open the page <span class=\"highlight\"> Basket\/Checkout<\/span>.<\/li><\/ol>\t<p>In the basket pane, you will find the two options for cross-selling:<\/p>\n<ul class=\"list-reset ml-3 list-icons list-custom-square list-shop\">\n\t<li >\n\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t<b>Show cross-selling in basket:<\/b> Ensures that items that have also been purchased by other customers in combination with the items in the shopping basket are displayed during checkout.\t<\/li><li >\n\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t<b>Number of cross-selling items in basket:<\/b> Sets how many items are offered to the customer during checkout.\t<\/li><\/ul>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-settings-basket-checkout-jtl-shop-5-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-settings-basket-checkout-jtl-shop-5-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-settings-basket-checkout-jtl-shop-5-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/cross-selling-settings-basket-checkout-jtl-shop-5-1-1024x756.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/cross-selling-settings-basket-checkout-jtl-shop-5-1-768x567.png 640w\" width=\"1418\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"1047\" alt=\"Setting up cross-selling in the basket for JTL-Shop 5\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/cross-selling-settings-basket-checkout-jtl-shop-5-1.png&quot;,&quot;w&quot;:1418,&quot;h&quot;:1047}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"2\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tSet the option <span class=\"highlight\">Show cross-selling in basket<\/span> to <span class=\"highlight\">Yes<\/span> and define how many items you want your customers to see.<\/li><\/ol>\t<p>In your online shop, the result will look something like this once a customer opens their basket:<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-basket-jtl-shop-5-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-basket-jtl-shop-5-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/cross-selling-basket-jtl-shop-5-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/cross-selling-basket-jtl-shop-5-1-1024x522.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/cross-selling-basket-jtl-shop-5-1-768x391.png 640w\" width=\"1142\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"582\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/cross-selling-basket-jtl-shop-5-1.png&quot;,&quot;w&quot;:1142,&quot;h&quot;:582}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"mt-5 card\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shop\">\n\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t<span data-fa-transform=\"shrink-8\" class=\"fas fa-link fa-inverse\"><\/span>\n\t\t<\/span>\n\t\t\t<div class=\"card-body p-4\">\n\t\t<p class=\"d-flex align-items-center hl-wawi h4\">Related topics<\/p>\n<ul class=\"list-reset list-icons list-custom-square list-shop\">\n\t\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/items\/setting-up-cross-selling-in-jtl-wawi\/\" title=\"Setting up cross-selling in JTL-Wawi\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tSetting up cross-selling in JTL-Wawi\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/items\/dialogue-box-creating-and-editing-cross-selling-groups\/\" title=\"Dialogue box: Creating and editing cross-selling groups\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tDialogue box: Creating and editing cross-selling groups\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t<\/ul>\t<\/div>\n<\/div>[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"Contents Contents Creating and editing cross-selling groups On this page you will find a detailed description of all options in <a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/items\/setting-up-cross-selling-in-jtl-wawi\/\">[...]<\/a>","protected":false},"author":2,"featured_media":0,"parent":187891,"menu_order":676,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-187123","page","type-page","status-publish","hentry","pages_category-cross-selling-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Setting up cross-selling in JTL-Shop 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