{"id":188653,"date":"2021-03-05T10:19:31","date_gmt":"2021-03-05T09:19:31","guid":{"rendered":"https:\/\/guide.jtl-software.com\/email-links\/managing-availability-requests\/"},"modified":"2023-06-16T14:42:23","modified_gmt":"2023-06-16T12:42:23","slug":"managing-availability-requests","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/","title":{"rendered":"Managing availability requests"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<div id=\"toc\">\n\t<div class=\"card border-0 bg-rysywhite mt-0 mt-lg-5 mb-5 w-100\" data-toc-element>\n\t\t<div class=\"d-none d-lg-flex flex-column\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shaftblue\">\n\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"font-weight-bold text-shaftblue text-center h5 mt-3 mb-0\">Contents<\/span>\n\t\t<\/div>\n\t\t<div class=\"d-block d-lg-none\">\n\t\t\t<a class=\"text-decoration-none card-header-link collapsed\" data-toggle=\"collapse\" href=\"#collapse-toc\" aria-expanded=\"false\" aria-controls=\"collapse-toc\">\n\t\t\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-toc\">\n\t\t\t\t\t<span class=\"h4 mb-0 d-flex align-items-center\">\n\t\t\t\t\t\t<span class=\"fa-layers fa-fw fa-2x mr-2 text-shaftblue\">\n\t\t\t\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span>Contents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t<div id=\"collapse-toc\" class=\"collapse show\" data-parent=\"#toc\" role=\"tabpanel\" aria-labelledby=\"heading-toc\">\n\t\t\t<div class=\"card-body p-4 table-of-content\">\n\t\t\t\t<ul data-toc-headings=\"h2,h3\" data-toc class=\"list-shop\"><\/ul>\n\t\t\t<\/div>\n\t    <\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, &#8220;order-lg&#8220;: &#8220;1&#8220;}&#8221; width=&#8221;2\/3&#8243; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"d-flex align-items-center hl-shop\" id=\"managing-availability-requests\">Managing availability requests <span id='anchor-managing-availability-requests' data-href='#managing-availability-requests' class='far fa-link' data-anchor><\/span><\/h1><div class=\"custom-box\">\n\t<div class=\"d-flex align-items-center mb-4\">\n\t\t\t\t\t\t\t<span class=\"mr-3 fa-stack flex-shrink-0 fa-1x\">\n\t\t\t<span class=\"fas fa-circle fa-stack-2x text-shaftblue\"><\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 fas fa-clipboard-list text-white fa-stack-1x\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\n\t\t<h3 class=\"mb-0 \" id=\"your-task-initial-situation\">Your task\/initial situation <span id='anchor-your-task-initial-situation' data-href='#your-task-initial-situation' class='far fa-link' data-anchor><\/span><\/h3>\t<\/div>\n\t<div class=\"box-content\">\n\t\tYou want your customers to be notified once an item that was sold out before becomes available again.\t<\/div>\n<\/div>\n<h2 class=\"d-flex align-items-center hl-shop\" id=\"activating-availability-requests-in-jtl-shop\">Activating availability requests in JTL-Shop <span id='anchor-activating-availability-requests-in-jtl-shop' data-href='#activating-availability-requests-in-jtl-shop' class='far fa-link' data-anchor><\/span><\/h2><ol start=\"1\" class=\"list-reset step mb-5 list-shop normal-step\">\n\t<li >\n\tIn the back end of JTL-Shop, go to <span class=\"highlight\">Standard elements &gt; Availability requests<\/span> to open the page <span class=\"highlight\">Settings: Availability requests<\/span>.<\/li><li class=\"media-single-line\">\n\tSelect <span class=\"highlight\">Yes<\/span> for the option <span class=\"highlight\">Allow availability requests<\/span>.<\/li><li class=\"media-single-line\">\n\tDecide whether you want to prompt the first name and\/or last name when a request is made.<\/li><li >\n\tYou can also specify whether the form will be blocked for a certain time after the request and whether spam protection should be enabled.<\/li><li >\n\tVia <span class=\"highlight\">Notification when minimum stock level percentage is reached<\/span> you can set the ratio between available stock and requests that must be reached before a notification is sent. Example: 10 customers requested to be notified; your stock level is 3. If you entered 30 percent here, those customers would receive a notification. If you entered more than that, no notifications would be sent.<\/li><li class=\"media-single-line\">\n\tSave the settings.<\/li><\/ol><div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\t\t<span class=\"mt-1 mr-3 fa-stack flex-shrink-0 fa-1x columnsize-fa-2x\">\n\t\t<span class=\"far fa-circle fa-stack-2x text-shop\"><\/span>\n\t\n\t\t<span class=\"fas fa-search-plus text-shop fa-stack-1x\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"media-content border-shop\">\n\t\n\t\t\t<span style=\"color: #5cbcf6;\"><strong>Please note:<\/strong><\/span> After customers requested to be notified, they receive an email confirming that they want to be sent an availability notification. Only customers who consent via this email will actually receive notifications (double opt-in).\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/availability-requests-settings-jtl-shop-5-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/availability-requests-settings-jtl-shop-5-1-1024x393.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/availability-requests-settings-jtl-shop-5-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/availability-requests-settings-jtl-shop-5-1-1024x393.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/availability-requests-settings-jtl-shop-5-1-768x294.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"393\" alt=\"Setting up availability requests in JTL-Shop\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/availability-requests-settings-jtl-shop-5-1.png&quot;,&quot;w&quot;:1320,&quot;h&quot;:506}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<h2 class=\"d-flex align-items-center hl-shop\" id=\"viewing-availability-requests-in-jtl-wawi\">Viewing availability requests in JTL-Wawi <span id='anchor-viewing-availability-requests-in-jtl-wawi' data-href='#viewing-availability-requests-in-jtl-wawi' class='far fa-link' data-anchor><\/span><\/h2>\t<p>You can view current availability requests in JTL-Wawi. To do this, go to <span class=\"highlight\">Onlineshop &gt; Verf\u00fcgbarkeitsanfragen<\/span>.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/Verfanfragen.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/Verfanfragen.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/Verfanfragen.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/Verfanfragen.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/Verfanfragen.png 640w\" width=\"636\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"643\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/Verfanfragen.png&quot;,&quot;w&quot;:636,&quot;h&quot;:643}\" class=\"img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<p>Right-click on an item name in the upper pane to open the item.<\/p>\n\t<p>In the lower pane, all requests regarding the selected item are listed.<\/p>\n\t<p>Use L\u00f6schen to delete the entries from JTL-Wawi. The requests will still be available in the online shop.<\/p>\n[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"Contents Contents Managing availability requests Your task\/initial situation You want your customers to be notified once an item that was <a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/\">[...]<\/a>","protected":false},"author":2,"featured_media":0,"parent":146365,"menu_order":611,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-188653","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managing availability requests &#8211; JTL-Guide<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing availability requests &#8211; JTL-Guide\" \/>\n<meta property=\"og:url\" content=\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/\" \/>\n<meta property=\"og:site_name\" content=\"JTL-Guide\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-16T12:42:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/\",\"url\":\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/\",\"name\":\"Managing availability requests &#8211; JTL-Guide\",\"isPartOf\":{\"@id\":\"https:\/\/guide.jtl-software.com\/en\/#website\"},\"datePublished\":\"2021-03-05T09:19:31+00:00\",\"dateModified\":\"2023-06-16T12:42:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/#breadcrumb\"},\"inLanguage\":\"en-en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"JTL-Shop\",\"item\":\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Email\/Links\",\"item\":\"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Managing availability requests\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/guide.jtl-software.com\/en\/#website\",\"url\":\"https:\/\/guide.jtl-software.com\/en\/\",\"name\":\"JTL-Guide\",\"description\":\"Dokumentation f\u00fcr die gesamte Produktfamilie von JTL\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/guide.jtl-software.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-en\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Managing availability requests &#8211; JTL-Guide","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/","og_locale":"en_US","og_type":"article","og_title":"Managing availability requests &#8211; JTL-Guide","og_url":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/","og_site_name":"JTL-Guide","article_modified_time":"2023-06-16T12:42:23+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/","url":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/","name":"Managing availability requests &#8211; JTL-Guide","isPartOf":{"@id":"https:\/\/guide.jtl-software.com\/en\/#website"},"datePublished":"2021-03-05T09:19:31+00:00","dateModified":"2023-06-16T12:42:23+00:00","breadcrumb":{"@id":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/#breadcrumb"},"inLanguage":"en-en","potentialAction":[{"@type":"ReadAction","target":["https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/managing-availability-requests\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"JTL-Shop","item":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/"},{"@type":"ListItem","position":2,"name":"Email\/Links","item":"https:\/\/guide.jtl-software.com\/en\/jtl-shop\/email-links\/"},{"@type":"ListItem","position":3,"name":"Managing availability requests"}]},{"@type":"WebSite","@id":"https:\/\/guide.jtl-software.com\/en\/#website","url":"https:\/\/guide.jtl-software.com\/en\/","name":"JTL-Guide","description":"Dokumentation f\u00fcr die gesamte Produktfamilie von JTL","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/guide.jtl-software.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-en"}]}},"_links":{"self":[{"href":"https:\/\/guide.jtl-software.com\/en\/wp-json\/wp\/v2\/pages\/188653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.jtl-software.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/guide.jtl-software.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/guide.jtl-software.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.jtl-software.com\/en\/wp-json\/wp\/v2\/comments?post=188653"}],"version-history":[{"count":5,"href":"https:\/\/guide.jtl-software.com\/en\/wp-json\/wp\/v2\/pages\/188653\/revisions"}],"predecessor-version":[{"id":207517,"href":"https:\/\/guide.jtl-software.com\/en\/wp-json\/wp\/v2\/pages\/188653\/revisions\/207517"}],"up":[{"embeddable":true,"href":"https:\/\/guide.jtl-software.com\/en\/wp-json\/wp\/v2\/pages\/146365"}],"wp:attachment":[{"href":"https:\/\/guide.jtl-software.com\/en\/wp-json\/wp\/v2\/media?parent=188653"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/guide.jtl-software.com\/en\/wp-json\/wp\/v2\/tags?post=188653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}