{"id":191194,"date":"2019-07-26T10:53:21","date_gmt":"2019-07-26T08:53:21","guid":{"rendered":"https:\/\/guide.jtl-software.com\/jtl-pos\/hardware\/dialogue-box-manage-printers\/"},"modified":"2023-08-03T14:14:11","modified_gmt":"2023-08-03T12:14:11","slug":"dialogue-box-manage-printers","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/dialogue-box-manage-printers\/","title":{"rendered":"Dialogue box: Manage printers"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<div id=\"toc\">\n\t<div class=\"card border-0 bg-rysywhite mt-0 mt-lg-5 mb-5 w-100\" data-toc-element>\n\t\t<div class=\"d-none d-lg-flex flex-column\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shaftblue\">\n\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"font-weight-bold text-shaftblue text-center h5 mt-3 mb-0\">Contents<\/span>\n\t\t<\/div>\n\t\t<div class=\"d-block d-lg-none\">\n\t\t\t<a class=\"text-decoration-none card-header-link collapsed\" data-toggle=\"collapse\" href=\"#collapse-toc\" aria-expanded=\"false\" aria-controls=\"collapse-toc\">\n\t\t\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-toc\">\n\t\t\t\t\t<span class=\"h4 mb-0 d-flex align-items-center\">\n\t\t\t\t\t\t<span class=\"fa-layers fa-fw fa-2x mr-2 text-shaftblue\">\n\t\t\t\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span>Contents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t<div id=\"collapse-toc\" class=\"collapse show\" data-parent=\"#toc\" role=\"tabpanel\" aria-labelledby=\"heading-toc\">\n\t\t\t<div class=\"card-body p-4 table-of-content\">\n\t\t\t\t<ul data-toc-headings=\"h2,h3\" data-toc class=\"list-pos\"><\/ul>\n\t\t\t<\/div>\n\t    <\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, &#8220;order-lg&#8220;: &#8220;1&#8220;}&#8221; width=&#8221;2\/3&#8243; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"d-flex align-items-center hl-pos\" id=\"dialogue-box-manage-printers\">Dialogue box: Manage printers <span id='anchor-dialogue-box-manage-printers' data-href='#dialogue-box-manage-printers' class='far fa-link' data-anchor><\/span><\/h1><div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-exclamation-circle fa-2x columnsize-fa-2x text-pos\"><\/span>\n\t\t\t<span class=\"media-content border-pos\">\n\t\n\t\t\t<strong>Attention!<\/strong> Please note that your printer must have ePOS-Print. ePOS-Print is a technology developed especially for the communication between printers and mobile\/web-based cash register systems.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<h2 class=\"d-flex align-items-center hl-pos\" id=\"managing-printers\">Managing printers <span id='anchor-managing-printers' data-href='#managing-printers' class='far fa-link' data-anchor><\/span><\/h2>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/manage-printers-jtl-pos-3.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/manage-printers-jtl-pos-3-1024x573.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/manage-printers-jtl-pos-3.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/manage-printers-jtl-pos-3-1024x573.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/manage-printers-jtl-pos-3-768x430.png 640w\" width=\"1024\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"573\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/manage-printers-jtl-pos-3.png&quot;,&quot;w&quot;:1200,&quot;h&quot;:672}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<p>The dialogue box <span class=\"highlight\">Manage printers<\/span> can be reached via the main menu of JTL-POS under <span class=\"highlight\">Printer<\/span>. It contains a list of connected printers. Add new printers or edit and delete existing ones.<\/p>\n\t<p><strong>List of printers:<\/strong> Here, you can see all the printers that have been added.<\/p>\n<hr  \/>\n\t<p><strong>Edit printer:<\/strong> Tap on the printer you would like to edit. A dialogue box with printer settings opens.<\/p>\n<hr  \/>\n\t<p><strong>Delete<\/strong><strong> printer:<\/strong> To delete a printer, hold your finger down on the printer until the confirmation request opens. Confirm with <span class=\"highlight\">Yes<\/span>.<\/p>\n<hr  \/>\n\t<p><strong>\u201cNew printer\u201d button (plus icon):<\/strong> Opens the dialogue <span class=\"highlight\">Set up\/Edit printers<\/span>.<\/p>\n<h2 class=\"d-flex align-items-center hl-wawi\" id=\"dialogue-box-set-up-edit-printer\">Dialogue box: Set up\/Edit printer <span id='anchor-dialogue-box-set-up-edit-printer' data-href='#dialogue-box-set-up-edit-printer' class='far fa-link' data-anchor><\/span><\/h2>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/create-edit-printers-jtl-pos-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/create-edit-printers-jtl-pos-1-826x1024.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/create-edit-printers-jtl-pos-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/create-edit-printers-jtl-pos-1-826x1024.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/create-edit-printers-jtl-pos-1-619x768.png 640w\" width=\"826\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"1024\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/create-edit-printers-jtl-pos-1.png&quot;,&quot;w&quot;:1195,&quot;h&quot;:1482}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<p>In this dialogue box you can adjust all settings of a new printer.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"general\">General <span id='anchor-general' data-href='#general' class='far fa-link' data-anchor><\/span><\/h3>\t<p><strong>Active (selection box):<\/strong> Use this option to activate or deactivate a printer that has already been set up, for example if it should not be used temporarily.<\/p>\n<hr  \/>\n\t<p><strong>Status: <\/strong>Shows whether your printer is online or offline on the network. If the printer is offline, no connection is possible. In case of problems with the printer, you can refresh the connection in dialogue boxes in which a printing process is supposed to start. To do this, tap on\u00a0<span class=\"highlight\">No printer online<\/span> and check the status.<\/p>\n<hr  \/>\n\t<p><strong>Printer name: <\/strong>Name of the respective printer. The name is filled out automatically if a device is selected using the search function. If you have already entered the name beforehand, it will be overwritten. You can change the name once the device has been selected.<\/p>\n<hr  \/>\n\t<p><strong>Interface:<\/strong> Interface for the connection between printer and JTL-POS. If a printer is already connected, the respective interface is displayed.<\/p>\n<hr  \/>\n\t<p><strong>IP address: <\/strong>IP address of the respective printer. Required to connect a printer and JTL-POS. The IP address can only be entered or edited if the selected interface is <span class=\"highlight\">LAN\/WLAN<\/span>.<strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>Find printer: <\/strong>Depending on your selection for the option <span class=\"highlight\">Interface<\/span>, you can use the function <span class=\"highlight\">Find printer<\/span> to find devices connected to your device via the respective interfaces. You can select the appropriate printer from the list.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"all-receipts\">All receipts <span id='anchor-all-receipts' data-href='#all-receipts' class='far fa-link' data-anchor><\/span><\/h3>\t<p><strong>58 mm\/32 characters, 80 mm\/42 characters, 80 mm\/48 characters (toggle button):<\/strong> Specify the width of your receipts and how many characters can be printed on this width.<strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>Print company logo: <\/strong>Enable this option if you want your company logo to be printed on all receipts printed by this printer. You can save your logo in the general printer settings (menu <span class=\"highlight\">Settings &gt; Printing objects<\/span>).<strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>Print customer data: <\/strong>Enable this option to print customer data on every printout of this printer. You can, for example, issue the customer ID, first and last name, company name and address data on the receipt. The receipt template can be opened and edited in this dialogue box via the option <span class=\"highlight\">Edit customer data templat<\/span><span class=\"highlight\"><span class=\"highlight\">e<\/span><\/span>.<\/p>\n<hr  \/>\n\t<p><strong>Cut paper automatically: <\/strong>Enable this option if your receipt printer has a cutting mechanism and you want receipts to be cut automatically.<strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>Print header:<\/strong> Enable this option if you want your custom header to be printed on every printout of this printer. The contents of this header are edited in the general printer settings in the menu <span class=\"highlight\">Settings &gt; Printing objects<\/span>.<\/p>\n<hr  \/>\n\t<p><strong>Print footer:<\/strong> Enable this option if you want your custom footer to be printed on every printout of this printer. The contents of this footer are edited in the general printer settings in the menu <span class=\"highlight\"><span class=\"highlight\">Settings &gt; Printing objects<\/span><\/span>.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"receipt-only\">Receipt only <span id='anchor-receipt-only' data-href='#receipt-only' class='far fa-link' data-anchor><\/span><\/h3>\t<p><strong>Print receipt:<\/strong> Enable this option if receipts are to be printed with this printer.<strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>Open cash drawer automatically:<\/strong> Enable this option if you want the cash drawer to open when a receipt is printed.<strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>Print line item in one line only: <\/strong>With this option enabled, texts describing individual line items on receipts are printed in one line only (e.g. item name and SKU). When texts are too long, they are cut off. With this option disabled, the entire text that you defined in the receipt template is printed no matter how long it is. The text is then accordingly distributed over several lines. <strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>Edit receipt templates: <\/strong>Use the <span class=\"highlight\">Edit<\/span> button to open the print template of your receipts. You can then adjust the content and layout according to your requirements. Please find the overview of the <span style=\"color: #336699;\"><a style=\"color: #336699;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/variables-commands-and-formatting-for-cash-receipts\/\">Variables, commands, and formatting for print templates<\/a><\/span> here.<strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>Edit business expenses receipts: <\/strong>Use the <span class=\"highlight\">Edit<\/span> button to open the print template of your business expenses receipts. You can then adjust the content and layout according to your requirements. You only see this option if the gastronomy features are activated (see <span style=\"color: #336699;\"><a style=\"color: #336699;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/setup\/dialogue-box-manage-cash-register-settings\/\">Manage cash register settings<\/a><\/span>). Please find the overview of the <span style=\"color: #336699;\"><a style=\"color: #336699;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/variables-commands-and-formatting-for-cash-receipts\/\">Variables, commands, and formatting for print templates<\/a><\/span> here.<strong><br \/>\n<\/strong><\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"internal-receipt\">Internal receipt <span id='anchor-internal-receipt' data-href='#internal-receipt' class='far fa-link' data-anchor><\/span><\/h3>\t<p>These options are available to you if the gastronomy features have been activated in the <span style=\"color: #336699;\"><a style=\"color: #336699;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/setup\/dialogue-box-manage-cash-register-settings\/\">Cash register settings<\/a><\/span>.<\/p>\n\t<p><strong>Print internal receipt: <\/strong>Enable this option if you want internal receipts such as kitchen receipts, workshop receipts, etc. to be printed with this printer.<strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>One receipt per line item: <\/strong>With this option enabled, every line item is printed on a separate internal receipt (e.g. kitchen receipt).<\/p>\n<hr  \/>\n\t<p><strong>Print copy of internal receipt: <\/strong>Enable this option if copies of internal receipts are to be printed with this printer.<strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>Edit internal receipt templates:<\/strong> Use the <span class=\"highlight\">Edit<\/span> button to open the print template of your internal receipts. You can then adjust the content and layout according to your requirements. Please find the overview of the <span style=\"color: #336699;\"><a style=\"color: #336699;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/variables-commands-and-formatting-for-cash-receipts\/\">Variables, commands, and formatting for print templates<\/a><\/span> here.<\/p>\n<hr  \/>\n\t<p><strong>Only print internal receipt for item category:<\/strong> Select the categories whose items are to be issued on internal receipts. You can either select all categories or a specific one. If you select a specific category and not all items actually appear on internal receipts, check whether the items have been assigned to the right category.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"reports\">Reports <span id='anchor-reports' data-href='#reports' class='far fa-link' data-anchor><\/span><\/h3>\t<p><strong>Print reports: <\/strong>Enable this option if intermediate reports and day-end closing reports are to be printed with this printer.<strong><br \/>\n<\/strong><\/p>\n<hr  \/>\n\t<p><strong>Edit report templates: <\/strong>Use the <span class=\"highlight\">Edit<\/span> button to open the print template of the internal reports. You can then adjust the content and layout according to your requirements. Please find the overview of the <span style=\"color: #336699;\"><a style=\"color: #336699;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/variables-commands-and-formatting-for-cash-receipts\/\">Variables, commands, and formatting for print templates<\/a><\/span> here.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"misc\">Misc <span id='anchor-misc' data-href='#misc' class='far fa-link' data-anchor><\/span><\/h3>\t<p><strong>Print cash deposits and cash withdrawals:<\/strong> Enable this option to print documents with this printer to record cash deposits and cash withdrawals.<\/p>\n<div class=\"mt-5 d-print-none card\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-pos\">\n\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t<span data-fa-transform=\"shrink-8\" class=\"fas fa-link fa-inverse\"><\/span>\n\t\t<\/span>\n\t\t\t<div class=\"card-body p-4\">\n\t\t<p class=\"d-flex align-items-center hl-wawi h4\">Related topics<\/p>\n<ul class=\"list-reset list-icons list-custom-square list-pos\">\n\t\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/connecting-a-printer-to-jtl-pos\/\" title=\"Connecting a printer to JTL-POS\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tConnecting a printer to JTL-POS\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/setting-up-print-templates-for-receipts\/\" title=\"Setting up print templates for receipts\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tSetting up print templates for receipts\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/dialogue-box-manage-printing-objects\/\" title=\"Dialogue box: Manage printing objects\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tDialogue box: Manage printing objects\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/variables-commands-and-formatting-for-cash-receipts\/\" title=\"Variables, commands and formatting for cash receipts\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tVariables, commands and formatting for cash receipts\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/variables-commands-and-formatting-for-internal-receipts\/\" title=\"Variables, commands, and formatting for internal receipts\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tVariables, commands, and formatting for internal receipts\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/variables-commands-and-formatting-for-business-expenses-receipts\/\" title=\"Variables, commands, and formatting for business expenses receipts\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tVariables, commands, and formatting for business expenses receipts\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/variables-commands-and-formatting-for-reports\/\" title=\"Variables, commands, and formatting for reports\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tVariables, commands, and formatting for reports\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t<\/ul>\t<\/div>\n<\/div>[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;][\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, <a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/hardware\/variables-commands-and-formatting-for-reports\/\">[&#8230;]<\/a>","protected":false},"author":5,"featured_media":0,"parent":189718,"menu_order":193,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-191194","page","type-page","status-publish","hentry","pages_category-drucker-pos-en","pages_category-jtl-pos-en","pages_category-dialogfenster-pos-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dialogue box: Manage printers &#8211; 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