{"id":214513,"date":"2023-07-04T15:53:48","date_gmt":"2023-07-04T13:53:48","guid":{"rendered":"https:\/\/guide.jtl-software.com\/jtl-pos\/cash-register-operation\/using-clickcollect\/"},"modified":"2023-08-03T15:50:51","modified_gmt":"2023-08-03T13:50:51","slug":"using-clickcollect","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/cash-register-operation\/using-clickcollect\/","title":{"rendered":"Using Click&#038;Collect"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<div id=\"toc\">\n\t<div class=\"card border-0 bg-rysywhite mt-0 mt-lg-5 mb-5 w-100\" data-toc-element>\n\t\t<div class=\"d-none d-lg-flex flex-column\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shaftblue\">\n\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"font-weight-bold text-shaftblue text-center h5 mt-3 mb-0\">Contents<\/span>\n\t\t<\/div>\n\t\t<div class=\"d-block d-lg-none\">\n\t\t\t<a class=\"text-decoration-none card-header-link collapsed\" data-toggle=\"collapse\" href=\"#collapse-toc\" aria-expanded=\"false\" aria-controls=\"collapse-toc\">\n\t\t\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-toc\">\n\t\t\t\t\t<span class=\"h4 mb-0 d-flex align-items-center\">\n\t\t\t\t\t\t<span class=\"fa-layers fa-fw fa-2x mr-2 text-shaftblue\">\n\t\t\t\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span>Contents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t<div id=\"collapse-toc\" class=\"collapse show\" data-parent=\"#toc\" role=\"tabpanel\" aria-labelledby=\"heading-toc\">\n\t\t\t<div class=\"card-body p-4 table-of-content\">\n\t\t\t\t<ul data-toc-headings=\"h2,h3\" data-toc class=\"list-pos\"><\/ul>\n\t\t\t<\/div>\n\t    <\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, &#8220;order-lg&#8220;: &#8220;1&#8220;}&#8221; width=&#8221;2\/3&#8243; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"d-flex align-items-center hl-pos\" id=\"using-clickampcollect\">Using Click&amp;Collect <span id='anchor-using-clickampcollect' data-href='#using-clickampcollect' class='far fa-link' data-anchor><\/span><\/h1><div class=\"custom-box\">\n\t<div class=\"d-flex align-items-center mb-4\">\n\t\t\t\t\t\t\t<span class=\"mr-3 fa-stack flex-shrink-0 fa-1x\">\n\t\t\t<span class=\"fas fa-circle fa-stack-2x text-shaftblue\"><\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 fas fa-clipboard-list text-white fa-stack-1x\"><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\n\t\t<h3 class=\"mb-0 \" id=\"your-task-initial-situation\">Your task\/initial situation <span id='anchor-your-task-initial-situation' data-href='#your-task-initial-situation' class='far fa-link' data-anchor><\/span><\/h3>\t<\/div>\n\t<div class=\"box-content\">\n\t\tClick&amp;Collect is a process in which your customers can place an order online or by phone and then collect it from your store where the goods are in stock. <strong>Example:<\/strong> One of your customers has made an order in your online shop and chose the <span class=\"highlight\">pickup<\/span> option as well as their desired <span class=\"highlight\">payment method<\/span>. This customer will now come to the store to collect and pay for the ordered goods.\t<\/div>\n<\/div>\n<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-info-circle fa-2x columnsize-fa-2x text-pos\"><\/span>\n\t\t\t<span class=\"media-content border-pos\">\n\t\n\t\t\t<span style=\"color: #336699;\"><strong>Please note:<\/strong><\/span> If your customer would like to have the order, which was paid for via JTL-POS, delivered to them, please read the following scenario: <span style=\"color: #336699;\"><a style=\"color: #336699;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/cash-register-operation\/shipping-a-receipt-with-jtl-wawi\/\">Shipping a receipt with JTL-Wawi<\/a><\/span>.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"requirements-restrictions\">Requirements\/restrictions <span id='anchor-requirements-restrictions' data-href='#requirements-restrictions' class='far fa-link' data-anchor><\/span><\/h3><ul class=\"list-reset ml-3 list-icons list-pos\">\n\t<li >\n\t\t\t<span class=\"list-icon fas fa-check\"><\/span>\t\tYou are currently using at least JTL-Wawi version 1.6.44.0. Here, you will find the latest version available for download: <span style=\"color: #f68b25;\"><a style=\"color: #f68b25;\" href=\"https:\/\/www.jtl-software.de\/jtl-wawi-download\">Download JTL-Wawi<\/a><\/span>.\t<\/li><li >\n\t\t\t<span class=\"list-icon fas fa-check\"><\/span>\t\tYou have connected JTL-POS to JTL-Wawi. Read more on the topic here:\u00a0<span style=\"color: #336699;\"><a style=\"color: #336699;\" title=\"Connecting JTL-POS to JTL-Wawi\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/setup\/connecting-jtl-pos-to-jtl-wawi\/\">Connecting JTL-Wawi to JTL-POS<\/a><\/span>.\t<\/li><li >\n\t\t\t<span class=\"list-icon fas fa-check\"><\/span>\t\tA sales order has been created in JTL-Wawi.\t<\/li><li >\n\t\t\t<span class=\"list-icon fas fa-check\"><\/span>\t\tYou know how to open sales orders from JTL-Wawi in JTL-POS. For more information on this topic, click here: <span style=\"color: #336699;\"><a style=\"color: #336699;\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/cash-register-operation\/opening-sales-orders-from-jtl-wawi-in-jtl-pos\/\">Opening sales orders from JTL-Wawi in JTL-POS<\/a><\/span>.\t<\/li><\/ul><h2 class=\"d-flex align-items-center hl-wawi\" id=\"using-clickampcollect-2\">Using Click&amp;Collect <span id='anchor-using-clickampcollect-2' data-href='#using-clickampcollect-2' class='far fa-link' data-anchor><\/span><\/h2><ol start=\"1\" class=\"list-reset step mb-5 list-pos normal-step\">\n\t<li >\n\tOpen JTL-POS and tap on <span class=\"highlight\">Open sales order<\/span>. The search options will open.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/open-sales-order-jtl-pos-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/open-sales-order-jtl-pos-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/open-sales-order-jtl-pos-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/open-sales-order-jtl-pos-1-1024x578.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/open-sales-order-jtl-pos-1-768x433.png 640w\" width=\"1200\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"677\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/open-sales-order-jtl-pos-1.png&quot;,&quot;w&quot;:1200,&quot;h&quot;:677}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"2\" class=\"list-reset step mb-5 list-pos normal-step\">\n\t<li >\n\tIn the search fields, enter either the name of the <span class=\"highlight\">customer<\/span> or their <span class=\"highlight\">company<\/span> or, alternatively, the <span class=\"highlight\">sales order number<\/span> or the <span class=\"highlight\">invoice ID<\/span> and confirm by tapping on the <span class=\"highlight\">arrow button<\/span>. You will now see the sales order in question.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/2.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/2.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/2.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/2-1024x577.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/2-768x433.png 640w\" width=\"1537\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"866\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/2.png&quot;,&quot;w&quot;:1537,&quot;h&quot;:866}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"3\" class=\"list-reset step mb-5 list-pos normal-step\">\n\t<li >\n\tTap on the sales order. A confirmation request will appear, prompting you to confirm that the sales order should be transferred to the cash register. Confirm with <span class=\"highlight\">Yes<\/span>. You will now see the sales order and its corresponding line items in the receipt view.<\/li><li class=\"media-single-line\">\n\tTap on <span class=\"highlight\">Go to checkout<\/span>.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/3-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/3-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/3-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/3-1-1024x577.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/3-1-768x433.png 640w\" width=\"1537\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"866\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/3-1.png&quot;,&quot;w&quot;:1537,&quot;h&quot;:866}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"5\" class=\"list-reset step mb-5 list-pos normal-step\">\n\t<li class=\"media-single-line\">\n\tEnable the option <span class=\"highlight\">Ship sales order<\/span>.<\/li><\/ol>\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/ship-sales-order-jtl-pos.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/ship-sales-order-jtl-pos.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/ship-sales-order-jtl-pos.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/ship-sales-order-jtl-pos-1024x640.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/ship-sales-order-jtl-pos-768x480.png 640w\" width=\"2560\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"1600\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/ship-sales-order-jtl-pos.png&quot;,&quot;w&quot;:2560,&quot;h&quot;:1600}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<ol start=\"6\" class=\"list-reset step mb-5 list-pos normal-step\">\n\t<li class=\"media-single-line\">\n\tRing up the sales order as is usually done and complete the payment.<\/li><\/ol><div class=\"mt-5 d-print-none card\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-pos\">\n\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t<span data-fa-transform=\"shrink-8\" class=\"fas fa-link fa-inverse\"><\/span>\n\t\t<\/span>\n\t\t\t<div class=\"card-body p-4\">\n\t\t<p class=\"d-flex align-items-center hl-wawi h4\">Related topics<\/p>\n<ul class=\"list-reset list-icons list-custom-square list-pos\">\n\t\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/cash-register-operation\/opening-sales-orders-from-jtl-wawi-in-jtl-pos\/\" title=\"Opening sales orders from JTL-Wawi in JTL-POS\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tOpening sales orders from JTL-Wawi in JTL-POS\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/cash-register-operation\/shipping-a-receipt-with-jtl-wawi\/\" title=\"Shipping a receipt with JTL-Wawi\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tShipping a receipt with JTL-Wawi\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t<\/ul>\t<\/div>\n<\/div>[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;][\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, <a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/cash-register-operation\/shipping-a-receipt-with-jtl-wawi\/\">[&#8230;]<\/a>","protected":false},"author":16,"featured_media":0,"parent":191131,"menu_order":199,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-214513","page","type-page","status-publish","hentry","search_categorie-jtl-pos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Using Click&amp;Collect &#8211; JTL-Guide<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/cash-register-operation\/using-clickcollect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Using Click&amp;Collect &#8211; JTL-Guide\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;][\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/cash-register-operation\/using-clickcollect\/\" \/>\n<meta property=\"og:site_name\" content=\"JTL-Guide\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-03T13:50:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/cash-register-operation\/using-clickcollect\/\",\"url\":\"https:\/\/guide.jtl-software.com\/en\/jtl-pos\/cash-register-operation\/using-clickcollect\/\",\"name\":\"Using Click&Collect &#8211; 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