{"id":235681,"date":"2023-10-09T15:12:19","date_gmt":"2023-10-09T13:12:19","guid":{"rendered":"https:\/\/guide.jtl-software.com\/jtl-wawi\/sales\/detailed-description-of-subscription-management\/"},"modified":"2023-10-09T15:12:42","modified_gmt":"2023-10-09T13:12:42","slug":"detailed-description-of-subscription-management","status":"publish","type":"page","link":"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/detailed-description-of-subscription-management\/","title":{"rendered":"Detailed description of subscription management"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<div id=\"toc\">\n\t<div class=\"card border-0 bg-rysywhite mt-0 mt-lg-5 mb-5 w-100\" data-toc-element>\n\t\t<div class=\"d-none d-lg-flex flex-column\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-shaftblue\">\n\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t<\/span>\n\t\t\t<span class=\"font-weight-bold text-shaftblue text-center h5 mt-3 mb-0\">Contents<\/span>\n\t\t<\/div>\n\t\t<div class=\"d-block d-lg-none\">\n\t\t\t<a class=\"text-decoration-none card-header-link collapsed\" data-toggle=\"collapse\" href=\"#collapse-toc\" aria-expanded=\"false\" aria-controls=\"collapse-toc\">\n\t\t\t\t<div class=\"card-header d-flex bg-white align-items-center\" role=\"tab\" id=\"heading-toc\">\n\t\t\t\t\t<span class=\"h4 mb-0 d-flex align-items-center\">\n\t\t\t\t\t\t<span class=\"fa-layers fa-fw fa-2x mr-2 text-shaftblue\">\n\t\t\t\t\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t\t\t\t\t<span class=\"fas fa-inverse fa-list-ul\" data-fa-transform=\"shrink-8\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span>Contents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"flex-shrink-0 ml-auto fas fa-caret-down text-gray\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t<div id=\"collapse-toc\" class=\"collapse show\" data-parent=\"#toc\" role=\"tabpanel\" aria-labelledby=\"heading-toc\">\n\t\t\t<div class=\"card-body p-4 table-of-content\">\n\t\t\t\t<ul data-toc-headings=\"h2,h3\" data-toc class=\"list-wawi\"><\/ul>\n\t\t\t<\/div>\n\t    <\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, &#8220;order-lg&#8220;: &#8220;1&#8220;}&#8221; width=&#8221;2\/3&#8243; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;]<h1 class=\"d-flex align-items-center hl-wawi\" id=\"detailed-description-subscription-management\">Detailed description: Subscription management <span id='anchor-detailed-description-subscription-management' data-href='#detailed-description-subscription-management' class='far fa-link' data-anchor><\/span><\/h1>\t<p>On this page, you will find a detailed description of the functions in the subscription management. You can access the area in JTL-Wawi via <span class=\"highlight\">Sales &gt; Subscriptions<\/span>.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/abonnementsverwaltung-jtl-wawi.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/abonnementsverwaltung-jtl-wawi.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/abonnementsverwaltung-jtl-wawi.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/abonnementsverwaltung-jtl-wawi-1024x525.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/abonnementsverwaltung-jtl-wawi-768x394.png 640w\" width=\"1910\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"980\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/abonnementsverwaltung-jtl-wawi.png&quot;,&quot;w&quot;:1910,&quot;h&quot;:980}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<h2 class=\"d-flex align-items-center hl-wawi\" id=\"pane-a-search-amp-filter-functions\">Pane A: Search &amp; filter functions <span id='anchor-pane-a-search-amp-filter-functions' data-href='#pane-a-search-amp-filter-functions' class='far fa-link' data-anchor><\/span><\/h2>\t<p>Via the search and filter functions, you can filter the subscriptions and call up the desired subscription directly. The search and filter functions always relate to the folder that you have opened. If you select the <span class=\"highlight\">Subscriptions<\/span>&nbsp;folder, all subscriptions in JTL-Wawi will be searched.<\/p>\n\t<p>The filters are made up of three elements: <span class=\"highlight\">search fields<\/span>, <span class=\"highlight\">drop-down menus<\/span> and <span class=\"highlight\">dates<\/span>.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"search-fields\">Search fields <span id='anchor-search-fields' data-href='#search-fields' class='far fa-link' data-anchor><\/span><\/h3>\t<p>With the help of the search fields <span class=\"highlight\">Process<\/span>, <span class=\"highlight\">Customer<\/span> and <span class=\"highlight\">Line item<\/span>, you can specifically search individual fields in JTL-Wawi. Each search field has its own settings. Use these settings to specify which database fields are to be searched.<\/p>\n\t<p><b>Process:<\/b> In this search field, you can search for the subscription ID to call up a subscription directly. In addition, you can activate the fields <span class=\"highlight\">Comment<\/span>, <span class=\"highlight\">Customer comment<\/span>, <span class=\"highlight\">Sales order ID<\/span> and <span class=\"highlight\">Exact search<\/span> for the search.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/suchfeld-vorgang-jtl-wawi-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/suchfeld-vorgang-jtl-wawi-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/suchfeld-vorgang-jtl-wawi-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/suchfeld-vorgang-jtl-wawi-1-1024x333.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/suchfeld-vorgang-jtl-wawi-1-768x250.png 640w\" width=\"1246\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"405\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/suchfeld-vorgang-jtl-wawi-1.png&quot;,&quot;w&quot;:1246,&quot;h&quot;:405}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<hr  \/>\n\t<p><b>Customer:&nbsp;<\/b>In this search field, you can search for the <span class=\"highlight\">Customer ID<\/span> to call up a customer directly. In addition, you can use the fields <span class=\"highlight\">First and last name<\/span>, <span class=\"highlight\">Shipping address<\/span>, <span class=\"highlight\">Billing address<\/span> and <span class=\"highlight\">Exact search<\/span> for the search.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/suchfeld-kunde-jtl-wawi-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/suchfeld-kunde-jtl-wawi-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/suchfeld-kunde-jtl-wawi-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/suchfeld-kunde-jtl-wawi-1-1024x350.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/suchfeld-kunde-jtl-wawi-1-768x262.png 640w\" width=\"1248\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"426\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/suchfeld-kunde-jtl-wawi-1.png&quot;,&quot;w&quot;:1248,&quot;h&quot;:426}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<hr  \/>\n\t<p><b>Line item:<\/b> In this search field, you can search for information that is included in a sales order. By default, the fields <span class=\"highlight\">SKU<\/span>, <span class=\"highlight\">Item name<\/span>, <span class=\"highlight\">GTIN<\/span>, <span class=\"highlight\">ASIN<\/span> are activated. In addition, you can activate the <span class=\"highlight\">MPN<\/span>, <span class=\"highlight\">UPC<\/span>, <span class=\"highlight\">EPID<\/span> and <span class=\"highlight\">Exact search<\/span> fields for the search.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/suchfeld-position-jtl-wawi-1.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/suchfeld-position-jtl-wawi-1.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/suchfeld-position-jtl-wawi-1.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/suchfeld-position-jtl-wawi-1-1024x336.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/suchfeld-position-jtl-wawi-1-768x252.png 640w\" width=\"1243\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"408\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/suchfeld-position-jtl-wawi-1.png&quot;,&quot;w&quot;:1243,&quot;h&quot;:408}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"media-object media-object-border d-flex align-items-top\">\n\t\n\t\t\n\t\t<span class=\"mt-1 mr-3 flex-shrink-0 far fa-info-circle fa-2x columnsize-fa-2x text-wawi\"><\/span>\n\t\t\t<span class=\"media-content border-wawi\">\n\t\n\t\t\t<span style=\"color: #f68b25;\"><strong>Note:<\/strong><\/span> If you use the&nbsp;<span class=\"highlight\">Exact search<\/span> field, keep in mind that you must enter the exact word or number in the search field with which the name of the process, customer or line item begins. <strong>Example:<\/strong> You are looking for an item and you know very well that the item starts with &#8220;wood&#8221;. You can switch to the <span class=\"highlight\">Exact search<\/span>&nbsp;field and enter the word &#8220;wood&#8221;. You will now see all items starting with this word. However, if you are looking for an item and you know that the word &#8220;wood&#8221; is part of the name, but cannot remember the exact name, then you should not use the&nbsp;<span class=\"highlight\"> Exact search<\/span>&nbsp; field.\t\t\t<\/span>\n\t\n\t<\/div>\n\n\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"drop-down-menus\">Drop-down menus <span id='anchor-drop-down-menus' data-href='#drop-down-menus' class='far fa-link' data-anchor><\/span><\/h3>\t<p>With the help of the drop-down menus under the search fields, you can filter your search results.<\/p>\n\t<p><b>Companies:<\/b> If you have stored several companies, you can filter all subscriptions by a specific company. To do this, click on the drop-down menu and select the desired company.<\/p>\n<hr  \/>\n\t<p><b>Shipping methods:<\/b> Click on this drop-down menu to filter the subscriptions by the different shipping methods.<\/p>\n<hr  \/>\n\t<p><b>Payment methods:<\/b> Click on this drop-down menu to filter the subscriptions by the different payment methods.<\/p>\n<hr  \/>\n\t<p><b>Users:<\/b> Click on this drop-down menu to filter the subscriptions by the different users.<\/p>\n<h2 class=\"d-flex align-items-center hl-wawi\" id=\"pane-b-folder-structure\">Pane B: Folder structure <span id='anchor-pane-b-folder-structure' data-href='#pane-b-folder-structure' class='far fa-link' data-anchor><\/span><\/h2>\t<p>The <span class=\"highlight\">Sales quotations<\/span> folder has the subfolders <span class=\"highlight\">Due<\/span>, <span class=\"highlight\">Expired (complete)<\/span>, <span class=\"highlight\">Expired (partial)<\/span>, <span class=\"highlight\">With sales orders<\/span> and <span class=\"highlight\">Without sales order<\/span>.<\/p>\n\t<p><strong>Due:<\/strong> In this subfolder you will find the subscriptions that are due for shipping.<\/p>\n<hr  \/>\n\t<p><strong>Expired (complete):<\/strong> This subfolder stores the subscriptions that have expired completely.<\/p>\n<hr  \/>\n\t<p><strong>Expired (partial):<\/strong> This subfolder stores the subscriptions that have partially expired.<\/p>\n<hr  \/>\n\t<p><strong>With sales order:<\/strong> This subfolder stores the subscriptions with sales orders.<\/p>\n<hr  \/>\n\t<p><strong>No sales order:<\/strong> This subfolder stores the subscriptions for which no sales order has been created yet.<\/p>\n<h2 class=\"d-flex align-items-center hl-wawi\" id=\"pane-c-subscriptions-list\">Pane C: Subscriptions list <span id='anchor-pane-c-subscriptions-list' data-href='#pane-c-subscriptions-list' class='far fa-link' data-anchor><\/span><\/h2>\t<p>In the subscriptions list, you can see all existing subscriptions and their most important information. You can change the order of the columns via drag &amp; drop. Right-click on the column header to configure the displayed columns.<\/p>\n\t<p>Right-click on any column header and set conditional formatting. For more information on this topic, click here: <span style=\"color: #f68b25;\"><a style=\"color: #f68b25;\" href=\"https:\/\/guide.jtl-software.com\/jtl-wawi\/beschaffung\/individuelle-farben-in-tabellen-festlegen\/\">Setting individual colours in tables<\/a><\/span>.<\/p>\n<h2 class=\"d-flex align-items-center hl-wawi\" id=\"pane-d-toolbar\">Pane D: Toolbar <span id='anchor-pane-d-toolbar' data-href='#pane-d-toolbar' class='far fa-link' data-anchor><\/span><\/h2><h3 class=\"d-flex align-items-center hl-wawi\" id=\"subscription\">Subscription <span id='anchor-subscription' data-href='#subscription' class='far fa-link' data-anchor><\/span><\/h3>\t<p>You can choose from a variety of options for the selected subscription using the <span class=\"highlight\">Subscription<\/span> button. Click on the arrow on the button to see all options.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/abonnement-kontextmenue-jtl-wawi.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/abonnement-kontextmenue-jtl-wawi.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/abonnement-kontextmenue-jtl-wawi.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/abonnement-kontextmenue-jtl-wawi.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/abonnement-kontextmenue-jtl-wawi.png 640w\" width=\"614\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"215\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/abonnement-kontextmenue-jtl-wawi.png&quot;,&quot;w&quot;:614,&quot;h&quot;:215}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<p><b>Open:<\/b> Opens the subscription and allows editing.<\/p>\n<hr  \/>\n\t<p><b>Duplicate:<\/b> Duplicates the existing subscription. You can select whether the subscription is to be created as <span class=\"highlight\">a subscription<\/span>, <span class=\"highlight\">as a quotation<\/span> or <span class=\"highlight\">as an order<\/span>.<\/p>\n<hr  \/>\n\t<p><b>Change user:<\/b> Opens the <span class=\"highlight\">Changing user<\/span> dialogue box. In the drop-down menu, you can select another user for the subscription.<\/p>\n<hr  \/>\n\t<p><b>Delete:<\/b> Deletes the selected subscription.<\/p>\n<hr  \/>\n\t<p><b>Update tax code:<\/b> Starts a synchronisation and updates possible changes to the tax code.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"manual-subscription\">Manual subscription <span id='anchor-manual-subscription' data-href='#manual-subscription' class='far fa-link' data-anchor><\/span><\/h3>\t<p>Click <span class=\"highlight\">Manual subscription<\/span> to open the <span class=\"highlight\">Subscription<\/span> dialogue box. Here you can specify the information of your subscription and close the dialogue box by clicking <span class=\"highlight\">Save<\/span> . You have created a new subscription.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"delete\">Delete <span id='anchor-delete' data-href='#delete' class='far fa-link' data-anchor><\/span><\/h3>\t<p>To delete subscriptions, select one or more subscription(s) from the overview and click <span class=\"highlight\">Delete.<\/span> Please note that deletion creates gaps in the number range.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"customer\">Customer <span id='anchor-customer' data-href='#customer' class='far fa-link' data-anchor><\/span><\/h3>\t<p>The arrow on the <span class=\"highlight\">Customer<\/span> button gives you access to features related to the subscription customer.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/kunde-kontextmenue-jtl-wawi.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/kunde-kontextmenue-jtl-wawi.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/kunde-kontextmenue-jtl-wawi.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/kunde-kontextmenue-jtl-wawi-1024x164.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/kunde-kontextmenue-jtl-wawi-768x123.png 640w\" width=\"1152\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"185\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/kunde-kontextmenue-jtl-wawi.png&quot;,&quot;w&quot;:1152,&quot;h&quot;:185}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<p><b>Open:<\/b> Select this option to open the customer master data of the customer that the subscription belongs to.<\/p>\n<hr  \/>\n\t<p><b>View all messages:<\/b> Select this option to see all messages you have sent to the customer. Select the desired message and click <span class=\"highlight\">Open<\/span> to see the details.<\/p>\n<hr  \/>\n\t<p><b>Copy billing address to clipboard:<\/b> Select this option to copy the customer&#8217;s billing address to the clipboard. You can then paste it elsewhere, for example using the keyboard shortcut CTRL + V, even outside of JTL-Wawi.<\/p>\n<hr  \/>\n\t<p><b>Copy shipping address to clipboard:<\/b> Select this option to copy the customer&#8217;s shipping address to the clipboard. You can then paste it elsewhere, for example using the keyboard shortcut CTRL + V, even outside of JTL-Wawi.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"create-sales-order\">Create sales order <span id='anchor-create-sales-order' data-href='#create-sales-order' class='far fa-link' data-anchor><\/span><\/h3>\t<p>Click on this button to create a sales order for the existing subscription. Choose between the options: <span class=\"highlight\">Create sales order<\/span>, <span class=\"highlight\">Create and open sales order<\/span>, <span class=\"highlight\">Create and output sales order<\/span>.<\/p>\n\t<p><b>Customer statistics:<\/b> Use this option to gain access to customer statistics. Read more on the topic <span style=\"color: #f68b25;\"><a style=\"color: #f68b25;\" href=\"https:\/\/guide.jtl-software.com\/jtl-wawi\/statistik\/kundenstatistik\/\">here<\/a><\/span>.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"combine\">Combine <span id='anchor-combine' data-href='#combine' class='far fa-link' data-anchor><\/span><\/h3>\t<p>With this button you can combine several subscriptions. To do this, select all subscriptions that you want to combine with the Ctrl key and then click on this button. Sales quotations can only be combined if the shipping address and billing address are the same for both subscriptions.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"send-message-to-customer\">Send message to customer <span id='anchor-send-message-to-customer' data-href='#send-message-to-customer' class='far fa-link' data-anchor><\/span><\/h3>\t<p>With this button you can send an email directly to the customer that is stored in the selected subscription.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"add-to-purchase-list\">Add to purchase list <span id='anchor-add-to-purchase-list' data-href='#add-to-purchase-list' class='far fa-link' data-anchor><\/span><\/h3>\t<p>Click this button and select whether you want to add the <span class=\"highlight\">Shortage<\/span>, the <span class=\"highlight\">Shortage of the next due date<\/span>, the <span class=\"highlight\">Quantity<\/span> or the <span class=\"highlight\">Quantity of the next due date<\/span> to the purchase list.&nbsp;The <span class=\"highlight\">Adding items to the purchase list<\/span> dialogue box opens. You can add additional items to the purchase list&nbsp;via the <span class=\"highlight\">SKU<\/span> or the <span class=\"highlight\">Add<\/span> button.<\/p>\n<h2 class=\"d-flex align-items-center hl-wawi\" id=\"pane-e-subscription-line-items\">Pane E: Subscription line items <span id='anchor-pane-e-subscription-line-items' data-href='#pane-e-subscription-line-items' class='far fa-link' data-anchor><\/span><\/h2><h3 class=\"d-flex align-items-center hl-wawi\" id=\"line-items\">Line items <span id='anchor-line-items' data-href='#line-items' class='far fa-link' data-anchor><\/span><\/h3>\t<p>The line item list in the subscription management provides you with an overview of all line items that are part of the selected subscription. Here you can view information such as <span class=\"highlight\">SKU<\/span>, <span class=\"highlight\">Item name<\/span>, <span class=\"highlight\">Quantity<\/span>, <span class=\"highlight\">Net sales price<\/span>, <span class=\"highlight\">VAT<\/span>, <span class=\"highlight\">Gross sales price<\/span>, <span class=\"highlight\">In stock<\/span>, <span class=\"highlight\">Available<\/span>, <span class=\"highlight\">Awaiting delivery<\/span>, <span class=\"highlight\">Purchase list<\/span> and <span class=\"highlight\">Note<\/span>. Right-click on a column header to configure the line item list and to deactivate information columns or to add additional columns.<\/p>\n<h3 class=\"d-flex align-items-center hl-wawi\" id=\"custom-overviews\">Custom overviews <span id='anchor-custom-overviews' data-href='#custom-overviews' class='far fa-link' data-anchor><\/span><\/h3>\t<p>In the <span class=\"highlight\">Custom overviews<\/span> tab, you can use SQL commands to specify which data is to be displayed in your overview. To do this, click the <span class=\"highlight\">Plus button<\/span> in the tab. The <span class=\"highlight\">Configuring custom overviews<\/span> dialogue box opens. Here you can make the appropriate settings. For more information on this topic, please go <span style=\"color: #f68b25;\"><a style=\"color: #f68b25;\" href=\"https:\/\/guide.jtl-software.com\/jtl-wawi\/eigene-uebersichten-erstellen\/\">here<\/a><\/span>.<\/p>\n\t\t\t\t\t\t<div data-gallery>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/uploads\/eigene-uebersicht-konfigurieren-jtl-wawi-3.png\" itemprop=\"contentUrl\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/guide.jtl-software.com\/uploads\/eigene-uebersicht-konfigurieren-jtl-wawi-3.png\" srcset=\"https:\/\/guide.jtl-software.com\/uploads\/eigene-uebersicht-konfigurieren-jtl-wawi-3.png 1600w,https:\/\/guide.jtl-software.com\/uploads\/eigene-uebersicht-konfigurieren-jtl-wawi-3-1024x495.png 1024w,https:\/\/guide.jtl-software.com\/uploads\/eigene-uebersicht-konfigurieren-jtl-wawi-3-768x371.png 640w\" width=\"1090\" sizes=\"auto, (max-width: 20em) 30vw, (max-width: 30em) 60vw, (max-width: 40em) 90vw\" height=\"527\" data-pswp=\"{&quot;src&quot;:&quot;https:\\\/\\\/guide.jtl-software.com\\\/uploads\\\/eigene-uebersicht-konfigurieren-jtl-wawi-3.png&quot;,&quot;w&quot;:1090,&quot;h&quot;:527}\" class=\"border-defaultgray border-w-1 border img-fluid mb-5\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"mt-5 card\">\n\t\t\t<span class=\"fa-layers mx-auto mt--4 fa-fw fa-3x text-wawi\">\n\t\t\t<span class=\"fas fa-circle\"><\/span>\n\t\t\t<span data-fa-transform=\"shrink-8\" class=\"fas fa-link fa-inverse\"><\/span>\n\t\t<\/span>\n\t\t\t<div class=\"card-body p-4\">\n\t\t<h4 class=\"d-flex align-items-center hl-wawi\" id=\"related-topics\">Related topics <span id='anchor-related-topics' data-href='#related-topics' class='far fa-link' data-anchor><\/span><\/h4>\n<ul class=\"list-reset list-icons list-custom-square list-wawi\">\n\t\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/creating-sales-orders-from-sales-quotations\/\" title=\"Creating sales orders from sales quotations\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tCreating sales orders from sales quotations\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/sending-sales-quotations-to-customers-via-email\/\" title=\"Sending sales quotations to customers via email\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tSending sales quotations to customers via email\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/combining-sales-quotations\/\" title=\"Combining sales quotations\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tCombining sales quotations\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/detailed-description-sales-quotation-management\/\" title=\"Detailed description: Sales quotation management\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tDetailed description: Sales quotation management\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/detailed-description-sales-quotation-details\/\" title=\"Detailed description: Sales quotation details\">\n\t\t\t\t\t<span class=\"list-icon fas fa-square\"><\/span>\t\t\t\t\tDetailed description: Sales quotation details\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t<\/ul>\t<\/div>\n<\/div>[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;][\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, <a href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/detailed-description-sales-quotation-details\/\">[&#8230;]<\/a>","protected":false},"author":16,"featured_media":0,"parent":251734,"menu_order":479,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-235681","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Detailed description of subscription management &#8211; JTL-Guide<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/detailed-description-of-subscription-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Detailed description of subscription management &#8211; JTL-Guide\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=&#8221;1\/3&#8243; responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;order-md&#8220;: &#8220;1&#8220;, &#8220;col-lg&#8220;: &#8220;4&#8220;, &#8220;order-lg&#8220;: &#8220;12&#8220;}&#8221; advanced=&#8221;{&#8220;class&#8220;: &#8220;&#8220;, &#8220;hash&#8220;: &#8220;&#8220;}&#8221;][\/vc_column][vc_column responsive=&#8221;{&#8220;col&#8220;: &#8220;12&#8220;, &#8220;col-md&#8220;: &#8220;8&#8220;, &#8220;order-md&#8220;: &#8220;12&#8220;, [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/detailed-description-of-subscription-management\/\" \/>\n<meta property=\"og:site_name\" content=\"JTL-Guide\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-09T13:12:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"14 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/detailed-description-of-subscription-management\/\",\"url\":\"https:\/\/guide.jtl-software.com\/en\/jtl-wawi\/sales\/detailed-description-of-subscription-management\/\",\"name\":\"Detailed description of subscription management &#8211; 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