Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Creating digital vouchers in JTL-POS
Your task/initial situation
You are already logged in to JTL-Vouchers and established a connection to JTL-POS. You would now like to create digital vouchers in JTL-POS.
If you have not yet connected JTL-Vouchers to JTL-POS, follow these instructions first: Connecting JTL-Vouchers with JTL-POS.
For the multi-purpose voucher, you must have previously created a tax rate of 0%: Managing tax rates in JTL-POS. Multi-purpose vouchers are used if you sell items with different tax rates (e.g. normal and reduced tax rate).
If you only sell items with the normal tax rate, use the single-purpose voucher.
Please note: This description is only valid for JTL-POS StandAlone. If you use JTL-POS ERPConnected, you must manage vouchers via JTL-Wawi.
Creating a voucher
- Log in to JTL-POS.
- Create an item.
- For example, name the item “Multi-purpose voucher EUR 10”.
- Enter the price.
Please note: If you use the digital voucher for refunding returns and store it under the settings for the voucher connection, the specified sales price of the voucher will be overwritten by the value of the return.
- Enable the Ignore discounts feature to exclude the voucher from being discounted on sale.
- Scroll further down to the Stock section and check the options Inventory management active, Issue item quantity on receipt as separate line items and serial number. This information is required so that the voucher ID can be assigned internally.
- Save your item and open it again.
- Under Voucher, select the voucher type Digital voucher.
- Then enter the value EUR 10.
- Save the item by clicking on the green check mark in the upper right-hand corner.