Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Detailed description: Service provider Dashboard
On this page, you will find a detailed description of the Dashboard. You can access the dashboard in JTL-FFN via the Dashboard button.
A: Filter pane
Use this pane to filter by Customer, Warehouse or Period.
B: Shipment not possible due to shortages
Here you can see the orders that were not shipped due to shortages. The orders are displayed sorted by specific periods and by platform (All, Amazon Prime, eBay Plus, Standard).
C: Lasts less than X days
Here you can see how many items are Out of stock at the respective merchant and whether the stock will last for the next 3 to 30 days.