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Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.

Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.

Contents

Requesting a JTL-Shop test shop

Your task/initial situation

You already have an online shop or are completely new to online retail. You are interested in the shop system JTL-Shop. Before you choose a shop system, you would like to see what working with JTL-Shop is like.

Requirements/Restrictions

You already have a JTL customer account. If you do not have a JTL customer account yet, please register in the JTL-Customer Centre.
You have installed JTL-Wawi. You must work with JTL-Wawi if you want to use JTL-Shop. For more information on this topic, click here: Installing JTL-Wawi.

Note: You can only request a test shop once per JTL customer account for a period of one month. Should you need to extend the trial, please contact JTL-Software at the end of the test period and ask for an extension.

Note: If you would like to migrate a test shop to the hosting of a third-party provider, JTL-Software does not offer a service for this. Please note that database access or database backups are not offered for test shops.However, if you need FTP access, this is available upon request.

Requesting a JTL-Shop test shop

Go to the JTL-Customer Centre.
Log in via the Anmelden (Log in) button.

Switch to the Produkte (Products) tab. Click Onlineshop (Online shop).

In the Licences & plans (Lizenzen & Tarife) section, click Shop Editionen (Shop editions).

Under Shop-Editionen (kostenfrei) (Shop editions (free of charge), in the column JTL-Shop (Testphase) (JTL-Shop (trial)), click on the button Testshop beantragen (Request test shop).

This will take you to the page Produkte buchen (Product booking). Click Kostenfrei bestellen (Order for free).

You have now requested a JTL-Shop test shop. You will receive a booking confirmation and the access data via email to the email address stored in the JTL-Customer Centre. Once you have the access data, you can synchronise the test shop with your locally installed JTL-Wawi and test all its features. For more information on this topic, click here: Setting up a test shop in JTL-Wawi.

Information about the test shop

Test shops are free of charge, noncommittal and allow you to test all features of JTL-Shop. They are installed by our employees on our test servers. Therefore, there is no need to install anything yourself.

Note: It is prohibited to use a test shop productively. It is meant to be used as a test environment only.

FTP access data

If you need FTP access to the server, for example to test the Download Module or edit template files, you can request it from JTL-Software. To do this, visit the JTL-Customer Centre and open a ticket in the Customer Support area.