Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Running JTL-Shop on a 1und1 or Strato server
Your task/initial situation
You have rented a server with 1und1 or Strato and would like to run JTL-Shop on it. The following steps are often required to do so:
Step 1: Replacing the .htaccess rewrite base
With 1und1 and Strato servers, it is usually necessary to set Rewrite_Base to /. To do this, open the .htaccess in the shop root directory, search for
#RewriteBase /
and replace this part with
RewriteBase /
The INSTALL directory requires the same adjustments as .htaccess.
If your JTL-Shop is installed in a subdirectory, e.g. mydomain.com/mydirectory, you must adjust the code line to the directory name.
RewriteBase /mydirectory/
Step 2: Activating PHP 7.3
The minimum requirement for JTL-Shop 5 is PHP 7.3. If you notice during the installation that PHP 7.3 is not installed, please contact 1und1/Strato.