Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Changing the admin password
Your task/initial situation
You are the administrator of JTL-Shop and therefore have access to the back end. You want to change the password assigned by default to make sure that no one who has access to your emails also gets access to your back end.
Changing the admin password
- Log in to the back end of JTL-Shop.
- Go to the menu item Administration > Users & rights > Users. Here you can see all the users you have created so far. When JTL-Shop uses the factory settings, this list is empty except for the admin user.
- Click on the edit button behind the user. This will take you to the Editing users page.
- Enter the new password in the Login data section or click on the two arrows behind the password field to automatically assign a secure password to the user.
