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Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.

Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.

Contents

Checking the shipping box status

You can view the status of your shipping boxes at any time in the box overview under the menu Goods receipt >Box overview.

Possible status of shipping boxes

A shipping box can have the following statuses:

Empty: There is no sales order currently assigned to this shipping box.
Assigned sales order: A sales order has been assigned to the shipping box during the creation of a pick list. As soon as the items of this sales order have been picked and are ready to be transferred to a shipping box, this very shipping box is indicated to the user. This ensures that all items of a sales order are collected in the same shipping box.
Ready for packing: As soon as all items of a sales order have been placed in the shipping box, the shipping documents are printed. From this point onwards, it is not possible to make any changes to the content of the box, and the sales order can be packed. In case you are using the process Pick-to-box, fully packed boxes will receive the status “Ready for packing” although no shipping documents have been printed. The status indicates that the shipping box has been completely filled and is ready to be packed.