Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Processing orders
Your task/initial situation
As an online merchant, you have already stored your goods with your fulfilment service provider via the JTL-Fulfillment Network and would now like to have your sales orders fulfilled by your service provider.
You now have 3 options, which are described below:
Shipping individual sales orders with JTL-Wawi
- In JTL-Wawi, switch to the area Versand (Shipments) and open the folder Aufträge > Lieferbar (Sales orders > Available). Select a sales order and click Ausliefern (Ship). The dialogue box Aufträge ausliefern (Shipping sales orders) appears.
- In the outbound delivery dialogue, choose the warehouse of your fulfilment service provider under Lager/Lieferant (Warehouse/Supplier). Click OK. The sales order is now marked as shipped.
Shipping multiple sales orders simultaneously with JTL-Wawi
The procedure for shipping several sales orders is very similar to “Shipping individual sales orders with JTL-Wawi” described above.
You can deliver multiple sales orders at the same time by selecting multiple sales orders.
- To do this, hold down the Shift key and select the sales orders with the left mouse button.
- Click Ausliefern (Ship) and then perform the same process as described above.
Shipping sales orders automatically via JTL-Workflows
You can also ship fulfilment sales orders automatically using workflows. To do this, define a workflow that checks whether a sales order can be shipped from a fulfilment warehouse and then triggers all relevant steps.
- In JTL-Wawi, open the dialogue box JTL-Workflows anlegen/bearbeiten (Creating and editing JTL-Workflows) via the menu Admin > JTL-Workflows.
- Go to the area Aufträge (Sales orders).
- In the pane Auslösendes Ereignis (Triggering event), select Auftrag > Erstellt (Sales order > Created). Then click on Workflow anlegen (Create workflow).
- Give the workflow a suitable name. Then define the first condition: Auftrag > Auftragspositionen > IstKomplettFulfillmentLieferbar (Sales order > Sales order line items > CompleteFulfilmentShipmentPossible). Select the operator Gleich (Equals) and the value Wahr (True).
- Now select the action Ausliefern (Ship). Then click on Konfigurieren (Configure). The dialogue box Eigenschaften von Workflow X (Properties of workflow X) opens.
- Activate your fulfilment service provider in the list. Click OK in all dialogue boxes. Click Speichern to save the workflow.
Viewing the status of fulfilment sales orders
You can find fulfilment sales orders in one of the status folders in the area Versand > Fulfillment-Aufträge (Shipments > Fulfilment sales orders).
