Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Banning email addresses from registration
Your task/initial situation
You would like to blacklist certain email addresses to prevent them from creating a customer account or logging in to your online shop. This can be necessary when a customer was banned for not paying their bills and you do not want them to register again with a different account.
Adding email addresses to the blacklist
- In the back end of JTL-Shop, go to Email > Blacklist > Email blacklist.
- Choose Yes for the option Use email blacklist.
- Enter the email addresses to be banned into Email addresses separated by a semicolon.
- Then click Save to apply your settings. Email addresses listed on the blacklist are blocked from any interaction in the online shop.
