Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Viewing email reports
Your task/initial situation
You would like to receive information about the activities regarding your online shop. For this purpose, you can arrange for daily, weekly, and/or monthly email reports to be sent to you.
Email reports
Email reports summarise the activities in your online shop. These reports can be requested once per day, per week or per month. A functioning emailing system is a prerequisite for receiving email reports. Further reading: Setting up emails.
- In the back end of JTL-Shop, go to Marketing > Reports and open the page Email reports.
- Select the option Use email reports > Yes to be sent the reports via email.
- Enter the address to which the reports will be sent into the field Send email to.
- Into Period covered by report, enter the time frame that should be covered by the report. You can choose daily, weekly, or monthly reports. Multiple selection is possible.
- In Content of report, you can select the different kinds of information what will be included in the reports. You can select several entries.
- Click Save to apply your settings. The selected reports will now be sent to the entered email address in the specified intervals.