Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Online shop synchronisation in JTL-Wawi
Your task/initial situation
You want to transfer data from JTL-Wawi to your online shop. To do this, use the online shop synchronisation.
Note: If you want a synchronisation to be carried out automatically at regular intervals, you can also use the background service JTL-Worker. Go to the Documentation for JTL-Worker.
Online shop synchronisation
Using the synchronisation, JTL-Wawi collects new orders from the online shop and sends changed or new items and categories as well as status changes to the shop. An online shop synchronisation updates both JTL-Shop and third-party systems connected via JTL-Connector.
Note: The online shop synchronisation is usually used to transmit changes and orders. If you want to send all updated JTL-Wawi data to your online shop, you can carry out a complete synchronisation. Go to complete synchronisation help pages.
Only data that is supported by the respective shop’s basic configuration is transmitted. Extensions of JTL-Wawi are not usually supported.
Attention: Some special conditions must be met for the first synchronisation of JTL-Wawi with JTL-Connector! For more information on how to set up JTL-Connector, see: JTL-Connector overview page.
Data synchronisation with the online shop
- Click on the Platforms icon in JTL-Wawi.
- Click Start synchronisation. The Performing synchronisation dialogue box opens.
- Click JTL-Shop. The synchronisation is started.
If you have activated the Automatically close this dialogue after synchronisation check box, the dialogue box closes after the successful synchronisation.