Contents

    Checking the file structure

    Your task/initial situation

    After an update, you would like to check whether the file structure of your JTL-Shop is still in order.

    Checking the file structure

    1. In the back end of JTL-Shop, go to Troubleshooting > Diagnostics.
    2. Click on the Details button in the File structure line. The page Check of online shop files opens.

    The feature checks the individual files of your web shop live and sees if they match the delivered files. If for some reason they are not identical, intentionally or not, the file is marked modified. Optimally, the number of modified files should be zero. Modified files that you did not actually want to change often contain errors. We therefore recommend performing a new synchronisation and a check during the FTP transfer. Alternatively, please contact our Support team.