Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Combining sales orders in JTL-Wawi
Your task/initial situation
A customer has placed several sales orders with you. Therefore, there are several sales orders from this customer in JTL-Wawi that have not yet been shipped. Before shipment, you want to combine all sales orders.
Requirements/Restrictions
Combining sales orders
- Click on the Sales icon to go to the sales management in JTL-Wawi and go to Sales orders > W/o invoice.
- Select the sales orders to be combined and click Combine.
- You will be asked whether to combine the selected sales orders. Confirm with Yes.
The sales orders have now been combined into a single sales order. The combined sales order is listed in the sales order overview. Double-click on the new sales order to edit it.
The sales order includes all line items of the combined sales orders. Please note that all shipping line items of the sales orders are also included. To delete unnecessary shipping line items, proceed as follows:
- Double-click on the combined sales order.
- Select the superfluous shipping line item and click Delete.
- Close the sales order with Save.
The sales order can now be further processed as a conventional sales order.