Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Reminding suppliers of open orders
You can create backorder reminders for purchase orders with the status Being processed or Partially delivered at any time.
Your task/initial situation
You have ordered goods from your supplier and the delivery of some items is still pending. You would therefore like to remind your supplier of the missing goods.
Requirements/Restrictions
Creating and sending backorder reminders
- Click on the Procurement icon in JTL-Wawi.
- In the category Being processed or Partially delivered, select the order for which you want to send a backorder reminder to your supplier.
- In the item overview, select the items that have not yet been delivered.
- Click Backorder reminder. The Advanced output settings dialogue box opens.
- In the dialogue box, define how you want to output the backorder reminder and confirm your details with OK.
The backorder reminder will now be sent to your supplier via the output method you have selected.