Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Viewing shipping information in JTL-Wawi
Your task/initial situation
You want to know with which shipping service provider a specific sales order has been shipped.
Requirements/Restrictions
Viewing the shipping information
- Click on the Sales icon to go to the sales management in JTL-Wawi.
- Select the Sales orders category and select the sales order whose shipping information you want to view.
- Click Shipping information in the toolbar. The Shipping information for sales order dialogue box opens.
In this dialogue box you can view the packages belonging to this sales order including all available information.
Shipping method: The shipping method with which the package has been shipped.
Tracking ID: If available, the ID with which the shipment can be tracked.
Shipping date: Date on which the package was shipped (if the shipping date has been set).
Comment: If a comment has been added, you can see it here.
Shipping weight: Weight of the shipped package.
Delivery note: ID of the delivery note that belongs to this package.