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Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.

Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.

Contents

Goods issue: Pick-to-box

Your task/initial situation

You would like to pick several sales orders and pack the picked items sorted by sales order directly into shipping boxes.

During Pick-to-box, the warehouse staff picks a pick list by sorting the individual items by sales order and placing them directly in a shipping box on the picking trolley. Each of these shipping boxes only contains one specific order, which means that no further sorting has to take place later on.

Requirements

You have already set up a picking trolley with shipping boxes.
You have already created a pick list template for Pick-to-box.

How to start picking

Start JTL-WMS Mobile.
Open the hamburger menu and select the Pick-to-box menu item.

Select your picking trolley from the list or search for it using the search box.

Note: If a picking trolley is already reserved for a pick list, the number of boxes already reserved is displayed under the picking trolley and the percentage display shows the progress.

Wms Mobile Pick-to-box Select picking trolley

Select a pick list. Picking starts now.
Scan the storage location from which you want to take out the items.

Wms Mobile Pick-to-box Confirm storage location

Now scan the items that you want to take out of this storage location.

Now scan the box into which you want to pack the item.

Repeat until the pick list is complete. When the pick list has been completely processed, you can go back to the main menu and select the next picking trolley.

Special cases

Dialogue: Too little stock

Sometimes the user can only take a smaller amount from the storage location during picking than required (shortage in the storage location). Whenever an insufficient amount is entered during picking, the user is asked two questions. By answering the first question, you specify what to do about the missing stock. Do you want to clear it or do you not want to modify the stock? The following buttons are displayed to the user:

Clear shortages: If you click this button, the missing quantity is cleared from the system.
Do not modify stock: If you click this button, the stock will not be modified. Attention: As long as the goods are not cleared, the stock in JTL-WMS remains the same in that storage location. The stock therefore does not correspond to the actual stock. This storage location can end up on the next pick list again and the same problem occurs again. The storage location should therefore be checked as soon as possible and then corrected if necessary via an outbound posting.
Different SLED/batch: If too little quantity of a SLED or batch item has been picked, this button is also displayed. It may happen that different SLEDs or batches are stored in the same storage location. The item may therefore have to be picked in several steps. If you click this button, the quantity that has not been picked yet remains on the pick list and is displayed as the next pick. You can then select a different batch or SLED. (If you have clicked this button, the next question will not appear). Example: In the storage location, batch “aaaa” exists 2 times and batch “bbbb” also exists 2 times. The item is to be picked 3 times. Then you have to enter the quantity “2” with the batch “aaaa” in the Mobile App during picking. When asked what should happen with the shortage, click the “Different SLED/batch” button. The storage location is now displayed again with the remaining quantity of “1”. The remaining quantity is now taken out along with the batch “bbbb”.

Dialogue: Shortage

If you click one of these buttons, you must choose what happens to the line item on the pick list for which there is no available stock. You can either reserve from another storage location or delete the pick list line item.

Reserve from another storage location: If you click this button, the system will automatically attempt to reserve the missing quantity from another storage location. If stock is found in a different location, the item is simply added to the pick list and the warehouse staff is guided to this storage location. If the item cannot be reserved, you will be asked to select one of the other two alternatives.
Do not reserve quantity: If you do not want the system to automatically search for the item in another storage location, the pick list is simply deleted. This means that:
There is now at least one open line item for the sales order. This line item would be reserved when the next pick list has been created, if the sales order can thus be delivered in full.
Look in another storage location: If you click here, you will see a list of storage locations, in which the item is available. If the item does not exist elsewhere, you must select a different option.