Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Managing users
Your task/initial situation
You operate an online shop by JTL-Shop and have several employees. You yourself want to have full access to all functions of JTL-Shop as the administrator. However, you only want to give your employees access to some areas, for example content-related areas.
Opening the user management
- In the back end of JTL-Shop, go to Administration > Users & rights > Users to open the Users and rights page.
- You will see an overview of all user accounts. By default, only the admin user is available.
Creating a new user
- In the back end of JTL-Shop, go to Administration > Users & rights > Users to open the Users and rights page.
- Click Creating a user. The Creating a user page opens.
- Fill in all fields.
Note on password security: Use passwords that are 8-14 characters long and consist of a mix of letters, numbers, and special characters. Never store passwords unencrypted. For example, use software like Keepass to store passwords comfortably and encrypted. Create a separate user for each authorised employee. This way you can give people temporary access as well.
- Click Save.
You have now created a user. The user is now displayed in the user management.
Detail: If you need more information about the individual input fields, read the guide entry: Detailed description: Creating and editing users.
Creating a new user group
Users in the back end of JTL-Shop must be assigned to a user group. The default settings include the user group Administrators, which has all access rights. You manage the access rights for the users via the user groups by granting different access rights to the different user groups.
- In the back end of JTL-Shop, go to Administration > Users & rights > Users to open the Users and rights page.
- Switch to the User groups tab.
- Click on the Creating a user group button. The page Creating a user group opens.
- Enter a Name and a short Description for the user group.
- Activate the check boxes for the areas of the back end of JTL-Shop to which the new user group should have access.
Note: The access control for individual plug-ins is available from JTL-Shop 5.3.
Detail: Use the check box Select all in the respective area to select all options in the back end area. The Select all check box in the lower toolbar selects all permissions on the page.
- Click Save to create the user group.
You have successfully created a user group. You can now select your created user groups when you create new users.
Editing users
- In the back end of JTL-Shop, go to Administration > Users & rights > Users to open the Users and rights page.
- In the row of the user you want to edit, click on the pen icon in the Action column. The Editing a user page opens.
- Make changes according to your requirements, e.g. assign a different user group to the user or add a current picture of the employee.
- Click Save to apply the settings.
You have successfully edited a user.
Detail: If you want to block a user, click on the lock symbol in the Action column. If you want to delete a user, click on the recycle bin icon in the Action column.