Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Adjusting collected customer information
Your task/initial situation
When they create accounts and place orders, your customers have to enter certain pieces of information. In JTL-Shop, you can decide what data they are required to enter.
Opening the collected customer information
- Log in to the back end of JTL-Shop with your admin access data.
- Go to View > Standard views > Registration. Here you can find all settings regarding the data that can be collected from customers during registration and order processes. Go to description of page: Settings: Registration and order form.
- Click Save to apply your settings.
Please note: If you would like to prompt other data than the information listed here, you can add custom form fields to your forms. Go to Creating custom form fields.