Contents

    Sending messages to contacts

    Your task/initial situation

    If you sell to other businesses, you usually have several contacts for different topics. You would like to send an email to one of these contacts.

    Sending a message

    1. Click on the Customers icon to go to the customer overview in JTL-Wawi.
    1. Select the customer you want to send a message to, so that the customer data is displayed in the customer master data.
    2. Go to the Contact tab in the quick access.
    1. Right-click on the contact you want to send a message to and select Send message in the context menu. The Sending messages dialogue box opens.
    1. Select the desired output method, for example Email.
    1. Enter your message and add an attachment if required.
    2. Click Send.

    The message is now sent via the selected output method.