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  • Dialogue box: Making media files available in the online shop

Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.

Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Contents
Contents
  • Detailed description of all options

Making media files available in the online shop

Detailed description of all options

Related topics

  • Offering download items with the Download Module
  • Offering upload items with the Upload Module
  • Offering media files
Found a mistake?
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    © 2024 | JTL-Software GmbH
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    How JTL uses cookies and other data

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    We use the services of third parties so that our visitors can use substantial offers of our website safely and conveniently.

    We make videos available via Google's YouTube video platform, which we also want you to be able to view on our websites.

    Description:

    We offer you numerous video tutorials on our products as well as other videos about JTL. For this purpose, we use Google's YouTube video platform. By playing videos, our websites establish a connection to YouTube's servers. In these cases, the YouTube server recognizes which of our websites you have visited. If you are logged into your YouTube account at the same time, YouTube can match your surfing behaviour to your personal profile. If you want to use YouTube on our websites, you agree to these Google Terms of use and allow, among other things, the use of cookies and the transfer of data to their services.

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    Terms of use: Google policies

    We use Google Maps to provide interactive maps that allow you to use the offers of our websites more conveniently.

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    Data processed by:

    Google Inc., San Bruno/California, USA

    Terms of use: Google policies

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    On our websites, we provide contact forms that you can use to reach us quickly and conveniently. To protect our servers from bot attacks, we use Google's reCAPTCHA service when submitting forms. If you use reCAPTCHA on our websites, you agree to these Google Terms of use and allow, among other things, the use of cookies and the transfer of data to their services.

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    Use of the Express Checkout and display of payment options for payment in instalments for individual items or your entire purchase.

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    Data processed by:

    PayPal

    Terms of use: PayPal policies

    We use marketing cookies by third parties and publishers to measure the success of our advertising and to display personalised content. Statistics cookies collect anonymised data. This information helps us understand how our visitors use our website.

    As tracking and analysis tools from Google, we use the Google Tag Manager.

    Google Ads allows us to measure the success of our advertising campaigns, to see conversions and to show you relevant advertising.

    Description:

    We want to measure and review the effectiveness of our advertising campaigns. For this purpose, Google Ads records the downloads of users who reach our websites via advertisements as conversions that we can view. In addition, we would like to show you relevant advertising after you have visited our websites. For this purpose, we use the remarketing functions of Google Ads. If you agree to using Google Ads, you automatically agree to Google's Terms of use.

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    Google Ireland Limited – Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

    Technologies used:
    • Cookies
    • Pixel Tags
    • Web beacons
    Data collected:

    This list contains all (personal) data collected by or through the use of this service.

    • ds clicked
    • Web request
    • Cookie ID
    • Cookie Information
    • Browser language
    • IP address
    • Usage data
    • Date and time of visit
    • Error URL
    • Browser type
    Legal basis:

    Article 6(1)(a) GDPR

    Location of data processing:

    European Union, United States of America

    Data recipient:

    Google Ireland Limited

    Transfer to third countries:

    Globally

    Retention period:

    The data will be deleted as soon as it is no longer required for the processing purposes.

    Data protection officer of the processing company:

    Below you will find the email address of the data protection officer of the processing company. https://support.google.com/policies/troubleshooter/7575787?hl=en

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    Click here to read the data processor's privacy policy: https://policies.google.com/privacy?hl=en

    Cookie Policy URL: https://policies.google.com/technologies/cookies?hl=en

    Google Analytics is a web analytics and statistics service that collects anonymised data that we use to understand the behaviour of visitors to our websites.

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    We would like to provide you with valuable information on our websites. In order to learn how we can improve our websites, Google Analytics collects anonymised data for statistics that we can view and use. For this purpose, we use the services of Google Analytics. If you agree to the use, cookies will be set and data transmitted to us.

    Data processed by:

    Google Ireland Limited
    Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

    Data processing purposes:

    Marketing, advertising, web analytics

    Technologies used:

    Cookies, Javascript

    Cookies:
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    _ga 2 years Used to differentiate between users.
    _gid 24 hours Used to differentiate between users.
    _gat 1 minute Used to throttle the request rate. When Google Analytics is provided via the Google Tag Manager, this cookie is named _dc_gtm_.
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    Tracking with Facebook Pixel allows us to provide you with information on Facebook that is tailored to your interests.

    Description: Terms of Service and allow, among other things, the use of cookies and the transfer of data to their services.

    Data processing purposes:
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    • Analysis
    Data processed by:

    Facebook Ireland Limited – 4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland

    Technologies used:
    • Cookies
    Data collected:

    This list contains all (personal) data collected by or through the use of this service.

    • Facebook User ID
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    • Pixel ID
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    • IP address
    • Browser information
    • Device information
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    • Viewed content
    Legal basis:

    Article 6(1)(a) GDPR

    Location of data processing:

    European Union

    Data recipient:

    Facebook Inc.

    Transfer to third countries:

    Globally

    Retention period:

    The data will be deleted as soon as it is no longer required for the processing purposes.

    Data protection officer of the processing company:

    Below you will find the email address of the data protection officer of the processing company. https://www.facebook.com/help/contact/540977946302970

    Further information and opt-out:

    Click here to revoke the consent on all domains of the processing company: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

    Click here to read the data processor's privacy policy: https://www.facebook.com/privacy/explanation

    Cookie Policy URL: https://www.facebook.com/policies/cookies

    Microsoft Advertising enables us to measure the success of our advertising activities via Bing Ads through conversion tracking.

    Description:

    We use Microsoft Advertising on our website for marketing and advertising purposes and to measure the success of our advertising through conversion tracking. A requirement for this is that the user accesses our websites via an advertisement from Bing Ads. A personal identification of this user is not possible. The legal basis for the use of this service is Article 6(1)(f)GDPR.

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    Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

    Terms of use: https://privacy.microsoft.com/en-us/privacystatement Cookies:
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    • • Analysis
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    • Retargeting
    Data processed by:

    LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

    Technologies used:
    • Cookies
    Data collected:

    This list contains all (personal) data collected by or through the use of this service.

    • Browser information
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    • IP address
    • Referrer URL
    • Time stamp

    Retention period: The data is deleted after 90 days.

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    Article 6(1)(a) GDPR

    Data recipient:

    LinkedIn Ireland Unlimited Company

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    Below you will find the email address of the data protection officer of the processing company. https://www.linkedin.com/help/linkedin/ask/TSO-DPO

    Further information and opt-out:

    Click here to read the data processor's privacy policy: https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=www.linkedin.com

    Click here to revoke the consent on all domains of the processing company: https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=www.linkedin.com

    Click here to read the data processor's cookie policy: https://www.linkedin.com/legal/cookie_policy?src=li-other&veh=www.linkedin.com

    Matomo is a web analytics and statistics service that helps us collect anonymised data to see how visitors use our websites.

    Description:

    We would like to provide you with valuable information on our websites. To learn how we can improve our websites, we collect anonymised data for statistics. For this purpose, we use the web analysis and statistics service Matomo. If you agree to the use, cookies will be set and data transmitted to us.

    Data processed by:

    JTL-Software-GmbH, Hückelhoven, Germany

    Technologies used:
    • Cookies
    • Javascript
    Cookie
    Name Duration Purpose
    _pk_id 12 months Used to store details about the user, e.g. the unique visitor ID
    _pk_ref 6 months Used to store the attribution information. The referrer that was originally used to access the website
    _pk_ses Until end of session Short-lived cookies that cache data for the visit
    _pk_testcookie Until end of session Is created to check if the browser supports the visitor's cookie
    _privacy Unlimited Saves the desired privacy settings
    Data attributes:
    • Request (file name of the requested file)
    • Referrer URL
    • eCommerce information such as order value, products, quantity, etc.
    • Colour depth
    • Time stamp
    • Device information (operating system, screen resolution)
    • Abbreviation of the IP address for geographic analysis at city level
    • Browser information (type, version, language resolution)
    • Java: On or off
    • Cookies: On or off
    • JavaScript enabled: Yes or No
    Data collected:

    This list contains all (personal) data collected by or through the use of this service.

    • Browser information
    • Date and time of visit
    • Referrer URL
    • Device information
    • Anonymised IP address
    Legal basis:

    Article 6(1)(a) GDPR

    Location of data processing:

    Germany

    Retention period:

    Anonymised visitor data will be deleted after 180 days.

    Data recipient:

    JTL-Software-GmbH

    Below you will find the email address of the data protection officer of the processing company: datenschutz@jtl-software.com History:

    Yes

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    gespeichert
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