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Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.

Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.

Shipping & Returns

How to

Basics

Setup/Installation

Configuring/Installing JTL-PackingBench

Picking and packing

Printing shipping labels

Configuring JTL-ShippingLabels for JTL-PackingBench

Goods receipt

Other processes

Manual workflow events

Manual workflow events in JTL-WMS, JTL-WMS Mobile and JTL-PackingBench

You can use JTL-PackingBench for every default warehouse. Efficient shipping management must be quick and easy. With JTL-PackingBench you can allocate all tasks related to the picking processes to your employees in the warehouse with a few clicks. Pick lists ensure smooth processes and the accurate automated assignment of all shipping positions. Shipping documents and shipping emails can be created and sent automatically.

You can also set up packing messages that appear when certain events occur at the packing bench. Shipments can either be prepared with shipping data exports or with our integrated connection to JTL-ShippingLabels. You can further process incoming returns via the return management module. It does not make a difference whether your customer has notified you about the return in advance or just sends it to you unannounced.

Setup

Scales

JTL-PackingBench is automatically linked to most functionalities and contents of JTL-Wawi. You only have to adjust your packing bench to its surroundings in some places. You can specify individual settings for each computer on which JTL-PackingBench is run. For example, every packing bench can communicate with its own printer.

You can also define which documents will be issued during the shipping process and which messages your employees will see during packing.

Videos

JTL-Wawi PackingBench in action

Goods receipt (purchase order)

Webinar about JTL-PackingBench

Shipping with JTL-PackingBench

Shipping with JTL-PackingBench

Detailed window structure and functions

Here you can find detailed descriptions of the dialogue boxes of JTL-PackingBench. For specific advice on the individual options, please see the linked scenarios in the “How to” section.