Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Marking invoices as paid
Your task/initial situation
You have issued an invoice that has not yet been paid. After you have created the invoice, your customer will pay the amount. In JTL-Wawi, you now want to mark that the invoice has been paid.
Listing unpaid invoices
- Click on the Sales icon to go to the sales management in JTL-Wawi.
- Click on the category Invoices > Unpaid.
You will now see all invoices that have not been paid in full.
Setting payments for individual invoices
- Select an invoice for which you want to set a payment and click on Payment in the toolbar. The Setting payments dialogue box opens.
- In the Amount field, enter the amount that has been paid. This can be the full payment of the invoice or a down payment. Activate the corresponding check box for a down payment.
- In the Payment method drop-down menu, select the corresponding payment method (It is automatically transferred from the sales order). Optional: Assign a Transaction ID, add a Comment, and/or Standard accounting plan (if applicable).
- Click Add payment. The payment is now posted to the selected transaction without taking into account any cash discount or dunning fees. Alternatively, click on Divide payment to post the amount paid to all outstanding invoices of the customer, taking into account cash discount and dunning fees.
- Close the dialogue box with Save.
If you set the entire invoice amount as payment, the invoice is now moved to the Invoices > Paid category.
Setting payments for multiple invoices
In JTL-Wawi, you can mark multiple invoices as paid at the same time. However, in this case, it is not possible to provide more precise information such as the transaction ID or a note. You also do not have the option to specify that the paid amount is a down payment.
- Select all invoices that you want to mark as paid.
- Click Payment in the toolbar. The Setting payments dialogue box opens.
- Select the Payment method and enter a Date if necessary.
Confirm receipt of payment now via email: Activate this check box to automatically send the customer an email with the payment confirmation.
- Close the dialogue box with Save.
The invoices have now been moved to the Invoices > Paid category.