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Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.

Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.

Error-tolerant search

General

Setting up JTL-Search

JTL-Search is a tool for error-tolerant searches and navigation after search. Spelling mistakes and typos, synonyms, incomplete parts of words, categories and manufacturer names are no longer an issue. The error-tolerant JTL-Search will find the correct results. Your customers are automatically directed to the respective products, search terms or landing pages. With the error-tolerant JTL-Search, you can kill two birds with one stone—boost your sales and optimise your customers’ shopping experience.

Back end

In the back end of JTL-Search, you adjust the fundamental settings for searches and their redirections. You can open the back end by logging on to the JTL-Customer Centre and selecting JTL-Search. Go to Activities > Administration to open the back end of JTL-Search.