Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Dialogue box: Sending messages
Detailed description of all options
In the Sending messages dialogue box, you can create a message for your customer that you can send via email, print or fax.
Text template: Here you select whether you want to use a text template for the email. You can manage the text templates in the menu Admin > Print/Email/Export templates.
Recipient: Here you can see all recipients who will receive the message, including their email address.
Message: Here you can enter the message. You can also use the HTML editor under the Edit HTML button.
Attachments: Here you can select attachments that you can send to a customer. In this way, you can, for example, send a customer a previously created sales quotation stored as a PDF and add additional attachments.