We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
General information on tenant management
General information on tenant management
What is tenant management?
In JTL-Wawi, a tenant (Mandant) is an independent company with its own warehouse and business structure. Different tenants (Mandanten) usually have separate tax numbers and a separate product range. Jane Doe could thus manage her company A that sells IT equipment while her husband manages company B that sells sportswear. Company A and B have different warehousing, letter heads, etc. Technically, a JTL-Wawi tenant corresponds to a database with its own, independent data. Each tenant in JTL-Wawi can have one or more external appearances, e.g. online shops.
The data
A new database is created for each tenant. The permitted size depends on the type of database used:
Note that the product images are also stored in the database. The images do not slow down the database, but it grows larger more quickly. A database with a size of 1 GB can manage about 20,000 items, each with a 50 KB image. Data on customers, orders and invoices does not take up a lot of storage space. As a rule of thumb, 95% of the size of a database is taken up by image data.
Should you need more space than is available on the free database version, you can switch to the fee-based Microsoft SQL database at any time. JTL-Software is happy to provide assistance with switching to the fee-based version.
Tenant management and JTL-eazyAuction
Within a JTL-Wawi tenant, you can operate several marketplace connections with several marketplace accounts within the same JTL-eazyAuction pricing plan (see also: Booking licenses for JTL-eazyAuction).
However, you cannot use the same marketplace account with its access data in several JTL-Wawi tenants, i.e. operating environments.
If you want to use JTL-eazyAuction with multiple tenants, you need a separate JTL customer account for each tenant and a separate JTL-eazyAuction pricing plan. This also creates an independent, separate JTL-eazyAuction account in our system.
Managing tenants
In the menu item Start , select the item Database. The database administration of JTL-Wawi opens.
Here you can create additional tenants or delete existing ones.
Furthermore, it is possible to import tenant backup files (BAK files). You will need the administrator password for the database (default: sa04jT14).
Tenant database backups
Database backups can be performed as usual. During a database export, a backup is always performed for the active tenant.