Thank you for using the English version of the JTL-Guide! We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Overview of all boxes, including their currently assigned orders and status.
Line item view for each box with its current contents and display of goods that are on their way to the box
Printing shipping documents and resetting the print
Locking boxes and transferring goods between different boxes
List of all boxes
All shipping boxes are displayed in the upper list. The following information is available for each box:
Box: This is the number of the box.
Sales order: If the box has been assigned a sales order, it will be displayed here. As soon as a sales order is reserved on a standard pick list and the Shipping boxes process is active, a shipping box is reserved for this order. The goods are then put into this box after picking. When all goods are in the box, the shipping documents are printed.
Quantity in box: This is the number of items currently in the box.
Last modified: This shows the date and time when the box last changed its status.
Box information: This shows important information about the box. The following options are possible:
Partial delivery active: This is displayed if the sales order is marked as Teilliefern (Partial delivery) in the WMS shipping options in JTL-Wawi. An invoice is automatically printed for this sales order as soon as the goods are in the shipping box and there are no more goods on their way to the shipping box (i.e. when there are no more items to pick for this sales order).
Important: Nevertheless, there may be unreserved goods in the sales order if, for example, there was no stock in the warehouse.
Pre-picking: This order was marked as Vorkommissionieren (Pre-picking) in the WMS shipping options in JTL-Wawi. Sales orders are normally only reserved if the complete quantity of the sales order can be reserved. However, if an order is marked as Pre-picking, the order is partially reserved. However, invoices are not automatically printed once there are items in the shipping box. Invoice printing is still only triggered when all items are in the box or printing is triggered manually. The use of this option makes sense if the sales order can be completed by goods that will be delivered to the goods receipt in the near future.
Prioritised: This sales order was prioritised using Priorität ändern (Change priority) in JTL-Wawi. These sales orders are put on pick lists before all other sales orders. Of course, this still only applies if the selected pick list template is suitable for the sales order and if there is sufficient stock.
Locked: This order was locked in JTL-Wawi using Lock in the WMS shipping options. This order cannot be reserved on pick lists and cannot be packed unless the lock is removed again.
Not complete!: The order is currently not complete and the invoice cannot be printed. This can be the case, for example, if there was not enough stock at any time during the picking process (inventory difference, defective items, mistaken pick, …). These orders will be added to the pick list the next time a suitable pick list template is run. After this, the “Not complete!” info disappears.
Locked: This indicates whether the box is currently locked. This can be changed with the Lock/Unlock button.
Storage location: The place where the shipping box is stored.
Buttons
By clicking on the arrow, a toolbar with various buttons can be opened and closed.
Once a box has been selected, it can be edited using various buttons.
The following buttons are available:
Ready for packing: With this button the shipping documents can be printed again. This is only possible when the box has the status “Documents printed”. It is also possible to manually trigger printing for boxes that do not contain complete sales orders. However, this is only possible if no items on the pick list are still currently being picked. The sales order can now be partly shipped.
Reset status: Sometimes sales orders for which the shipping documents have already been printed are not to be shipped after all. In this case, the status can be reset using this button. The status of the shipping box is then reset from “Documents printed” to “Sales order assigned”. The box is then given the status “locked” so that printing is not immediately restarted. The sales order can now no longer be packed and shipped via the packing dialogue. The documents that were printed before must be destroyed. Otherwise, the employee at the packing station will wonder why the documents were printed and the order cannot be packed.
Switch shipping box: With this button the entire content of a box can be repacked into another box. This is useful, for example, if a box is too small for the items in the assigned sales order or the box is damaged. It is only possible to repack one box into an empty box or in a box that contains items of the same sales order.
Lock/Unlock: This button locks or unlocks the selected box.
Clear: The contents of the box are cleared from the system and the pick list line items are deleted. This button can be used to reset a sales order that is not completely available. Afterwards the items must be removed from the box and posted to the warehouse again via an inbound posting or a free goods receipt. As soon as the order is completely available, it is automatically put on the next suitable pick list.
Filters
The filters From box and To box can be used to only view certain boxes.
In this case, all boxes from 1 to 5 are displayed.
The following restrictions can be made via the filters:
Status: The following options are possible:
All statuses: Shows all boxes without restrictions.
Only empty boxes:Only boxes without items are displayed.
Assigned sales order: Only boxes to which a sales order has been assigned are displayed.
Forms printed: All boxes for which shipping documents have been printed are displayed.
Hide empty boxes: All boxes without items are hidden.
Lock status: Here you can view all boxes, only locked boxes or only unlocked boxes.
Sales order: This limits the displayed options to a certain sales order. The value to be entered is the Sales order ID from JTL-Wawi.
Special info: The following options are possible:
All sales orders: All sales orders are displayed.
Partial deliveries: Shows only sales orders that have been marked as Teilliefern (Partial delivery) in JTL-Wawi.
Pre-picking: Only shows sales orders that have been marked as Vorkommissionieren (Pre-picking) in JTL-Wawi.
Prioritised: Only shows sales orders that were prioritised in JTL-Wawi.
Locked: Only shows sales orders that were marked with Sperren (Lock) in JTL-Wawi.
Not complete!: Only shows sales orders which do not completely fill the shipping box in their current state. In this case, the rest of the goods must be reserved or a print must be triggered manually.
These additional filters can be opened by clicking on the magnifying glass.
Line items
As soon as a box is selected, the corresponding line items are displayed. The information listed below is displayed for:
All items that are in the box
All items that are on their way to the box
The following information is given for each line item:
Sales order: This is the corresponding sales order. This value is empty if the item in the box does not belong to any sales order. This only happens if a pick list line item was reset using the troubleshooting dialogue and the goods remained in the box. In general, goods without sales orders should be removed from the boxes as quickly as possible so that the boxes can be used again (occupied boxes are not reserved for new sales orders).
Item information: SKU, item name and GTIN.
Quantity in box: The quantity of the item that is in the box.
Quantity on the way: This is the quantity of items that is still on the way to the box. Items are on their way to this box when they:
belong to the sales order to which the box is assigned.
Belong to a pick list line item that is currently on its way to the box (status “created” or “picked”).
Return to stock
Click the Return to stock button to open the troubleshooting dialogue. You can use this to reset, delete or otherwise edit pick list line items.
Found a mistake?
Please enter your email address at the end of your message if you would like us to get back to you. Note that we will not answer any kind of support-related requests via this contact form. To report a software bug, please use the JTL-Customer Centre or the JTL forum.
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We use the services of third parties so that our visitors can use substantial offers of our website safely and conveniently.
We make videos available via Google's YouTube video platform, which we also want you to be able to view on our websites.
Description:
We offer you numerous video tutorials on our products as well as other videos about JTL. For this purpose, we use Google's YouTube video platform. By playing videos, our websites establish a connection to YouTube's servers. In these cases, the YouTube server recognizes which of our websites you have visited. If you are logged into your YouTube account at the same time, YouTube can match your surfing behaviour to your personal profile. If you want to use YouTube on our websites, you agree to these Google Terms of use and allow, among other things, the use of cookies and the transfer of data to their services.
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Use of the Express Checkout and display of payment options for payment in instalments for individual items or your entire purchase.
Description:
In order to be able to offer various payment options, in particular Express Checkout and payment in instalments, we need your consent to the transfer of data to PayPal and to the storage of data by this payment provider in your browser (cookie/storage). Without consent, you cannot use additional payment options, such as Express Checkout or payment in instalments on our site.
We use marketing cookies by third parties and publishers to measure the success of our advertising and to display personalised content. Statistics cookies collect anonymised data. This information helps us understand how our visitors use our website.
As tracking and analysis tools from Google, we use the Google Tag Manager.
Google Ads allows us to measure the success of our advertising campaigns, to see conversions and to show you relevant advertising.
Description:
We want to measure and review the effectiveness of our advertising campaigns. For this purpose, Google Ads records the downloads of users who reach our websites via advertisements as conversions that we can view. In addition, we would like to show you relevant advertising after you have visited our websites. For this purpose, we use the remarketing functions of Google Ads. If you agree to using Google Ads, you automatically agree to Google's Terms of use.
Data processed by:
Google Ireland Limited – Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Technologies used:
Cookies
Pixel Tags
Web beacons
Data collected:
This list contains all (personal) data collected by or through the use of this service.
ds clicked
Web request
Cookie ID
Cookie Information
Browser language
IP address
Usage data
Date and time of visit
Error URL
Browser type
Legal basis:
Article 6(1)(a) GDPR
Location of data processing:
European Union, United States of America
Data recipient:
Google Ireland Limited
Transfer to third countries:
Globally
Retention period:
The data will be deleted as soon as it is no longer required for the processing purposes.
Data protection officer of the processing company:
Google Analytics is a web analytics and statistics service that collects anonymised data that we use to understand the behaviour of visitors to our websites.
Description:
We would like to provide you with valuable information on our websites. In order to learn how we can improve our websites, Google Analytics collects anonymised data for statistics that we can view and use. For this purpose, we use the services of Google Analytics. If you agree to the use, cookies will be set and data transmitted to us.
Data processed by:
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data processing purposes:
Marketing, advertising, web analytics
Technologies used:
Cookies, Javascript
Cookies:
Name
Duration
Purpose
_ga
2 years
Used to differentiate between users.
_gid
24 hours
Used to differentiate between users.
_gat
1 minute
Used to throttle the request rate. When Google Analytics is provided via the Google Tag Manager, this cookie is named _dc_gtm_.
AMP_TOKEN
30 seconds up to 1 year
Contains a token that can be used to retrieve a client ID from the AMP client ID service. Other possible values indicate an opt-out, an inflight request, or an error while retrieving a client ID from the AMP client ID service.
_gac_
90 days
Contains campaign-related information for the user. If you have linked your Google Analytics and Google Ads accounts, this cookie will be read by the conversion tags of the Google Ads website, unless you choose not to.
Tracking with Facebook Pixel allows us to provide you with information on Facebook that is tailored to your interests.
Description:Terms of Service and allow, among other things, the use of cookies and the transfer of data to their services.
Data processing purposes:
Advertisement
Retargeting
Tracking
Marketing
Analysis
Data processed by:
Facebook Ireland Limited – 4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland
Technologies used:
Cookies
Data collected:
This list contains all (personal) data collected by or through the use of this service.
Facebook User ID
Usage data
Non-confidential custom data
Pixel ID
Pixel-specific data
Viewed Ads
Marketing information
IP address
Browser information
Device information
Referrer URL
Location information
User behaviour
Interactions with advertising, services and products
Viewed content
Legal basis:
Article 6(1)(a) GDPR
Location of data processing:
European Union
Data recipient:
Facebook Inc.
Transfer to third countries:
Globally
Retention period:
The data will be deleted as soon as it is no longer required for the processing purposes.
Data protection officer of the processing company:
Microsoft Advertising enables us to measure the success of our advertising activities via Bing Ads through conversion tracking.
Description:
We use Microsoft Advertising on our website for marketing and advertising purposes and to measure the success of our advertising through conversion tracking. A requirement for this is that the user accesses our websites via an advertisement from Bing Ads. A personal identification of this user is not possible. The legal basis for the use of this service is Article 6(1)(f)GDPR.
Data processed by:
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
These cookies are used for advertising, website analytics and other operational purposes.
With the help of this technology, visitors to our website can be shown personalised advertisements on LinkedIn.
Description:
We would like to inform you about interesting eCommerce topics on LinkedIn. In order to provide you with personalised information, we use the LinkedIn Insight Tag tracking technology. If you want to use this function, you agree to these LinkedIn Service Terms and allow, among other things, the use of cookies and the transfer of data to their services.
Matomo is a web analytics and statistics service that helps us collect anonymised data to see how visitors use our websites.
Description:
We would like to provide you with valuable information on our websites. To learn how we can improve our websites, we collect anonymised data for statistics. For this purpose, we use the web analysis and statistics service Matomo. If you agree to the use, cookies will be set and data transmitted to us.
Data processed by:
JTL-Software-GmbH, Hückelhoven, Germany
Technologies used:
Cookies
Javascript
Cookie
Name
Duration
Purpose
_pk_id
12 months
Used to store details about the user, e.g. the unique visitor ID
_pk_ref
6 months
Used to store the attribution information. The referrer that was originally used to access the website
_pk_ses
Until end of session
Short-lived cookies that cache data for the visit
_pk_testcookie
Until end of session
Is created to check if the browser supports the visitor's cookie
_privacy
Unlimited
Saves the desired privacy settings
Data attributes:
Request (file name of the requested file)
Referrer URL
eCommerce information such as order value, products, quantity, etc.
Colour depth
Time stamp
Device information (operating system, screen resolution)
Abbreviation of the IP address for geographic analysis at city level
Browser information (type, version, language resolution)
Java: On or off
Cookies: On or off
JavaScript enabled: Yes or No
Data collected:
This list contains all (personal) data collected by or through the use of this service.
Browser information
Date and time of visit
Referrer URL
Device information
Anonymised IP address
Legal basis:
Article 6(1)(a) GDPR
Location of data processing:
Germany
Retention period:
Anonymised visitor data will be deleted after 180 days.
Data recipient:
JTL-Software-GmbH
Below you will find the email address of the data protection officer of the processing company:
datenschutz@jtl-software.comHistory:
Yes
synchronisiere
gespeichert
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