Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Activating online shop customers
Your task/initial situation
A customer has registered in your online shop. You have specified that customers must be activated before they can order from you. You have to activate the customer in JTL-Wawi.
Requirements
Activating online shop customers
- Click on the Platforms icon in JTL-Wawi.
- In the category structure, select Online shop > New customers.
- Select the new customer in the overview and click Activate.
Automatically import customers to JTL-Wawi: Activate this check box if you want to automatically create a customer data set in JTL-Wawi for the activated customer.