We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
System requirements for JTL products
On this page you will find the system requirements for our JTL products. Please not that some of these requirements are recommendations only. In some cases, you might be able to use our products on systems with lower values.
Requirements for JTL-Wawi
With JTL-Wawi there are different requirements for the computer on which the database is run and the client computers that only access the database. Please note that you can also use JTL-Wawi on a single computer that serves as both the database computer and client computer. In this case, the highest requirements apply.
System requirements for workstations/clients (JTL-Wawi)
Software:
Operating system:
Screen resolution: JTL-Wawi requires a minimum screen resolution of 1280 x 1024 pixels.
System requirements for the database server (MS SQL Express)
For more information on this topic read our documentation on the Optimal SQL server setup for JTL-Wawi.
Microsoft SQL Server version:
We currently only support MS SQL Server in a Windows environment.
The following system requirements apply to MS SQL Server 2022:
Software:
Operating system:
Hardware:
Requirements for JTL-WMS
JTL-WMS requires an office computer or a server on which the JTL-Wawi database is running. There are additional requirements that apply to the individual packing stations, mobile devices and the network that connects all computers.
Operating system:
Network
LAN:
Wireless LAN:
PackingBench computer
Tablets/combined devices
We do not recommend using multimedia tablets as they usually come with too much interfering software and have limited battery life.
Screen resolution
The monitors used must support at least a screen resolution of 1400×1050. However, a resolution of 1920×1080 is recommended. Since JTL-WMS is optimised for touchscreen operation, a lot of control elements such as buttons and lists are designed in a large format. Therefore, we strongly recommend a high resolution for a good presentation of the software.
Requirements for JTL-Workbench
JTL-Workbench requires an office computer or a server on which the JTL-Wawi database is running. There are additional requirements that apply to the individual workstations and the network that connects all computers.
Operating system:
Network
LAN:
Wireless LAN:
Production computer
Screen resolution
The monitors used must support at least a screen resolution of 1400×1050. However, a resolution of 1920×1080 is recommended. Since JTL-Workbench is optimised for touchscreen operation, many control elements such as buttons and lists are designed in a large format. Therefore, we strongly recommend a high resolution for a good presentation of the software.
Requirements for JTL-Shop
Internet connection
Generally, the download speed of your internet connection is not problematic, as it is usually significantly higher than the upload speed.
Server
Please make sure that your web server meets the following system requirements:
Shop version
PHP 7.0
PHP 7.1
PHP 7.2
PHP 7.3
PHP 7.4
PHP 8
PHP 8.1
PHP 8.2
4.00 to 4.05
Yes
No
No
No
No
No
No
No
4.06 to 4.06.15
Yes
Yes
Yes
No
No
No
No
No
4.06.16
Yes
Yes
Yes
Yes
No
No
No
No
4.06.17+
Yes
Yes
Yes
Yes
Yes
No
No
No
5.0.*
No
No
No
Yes
Yes
No
No
No
5.1.*
No
No
No
Yes
Yes
Yes
No
No
5.2.0
No
No
No
No
No
No
Yes
No
5.2.3+
No
No
No
No
No
No
Yes
Yes
Required webspace
How much web space is needed for how many items can only be determined theoretically by calculation. The decisive factors are not the items themselves, but mainly their images. Item images are stored in their original size on the webspace and additionally scaled in four different sizes for each shop language.
Thus, depending on the target image sizes and quality, one shop language results in a webspace 2-3 times larger than the original image file sizes.
Under these conditions, 10 GB of web space would be enough for about 17,000 to 25,000 item images.
Web-hosting-specific requirements:
In our experience, problems with servers running sunOS and the IonCube loader are likely! Before installing the shop, please enquire with your hosting provider which operating system is used on the server. We recommend using Linux web servers.
Information for Hosting customers of 1&1: Hosting customers of 1&1 need to carry out some additional steps after installing JTL-Shop to enable ionCube. Please see Running JTL-Shop on a 1&1 or Strato server for more information.
Information for Strato Managed Virtual Server customers: When installing JTL-Shop/IonCube, “PHP mode and accelerator” must be set to CGI. To use the SEO module, the mode must then be set to “Fast CGI + APC” again.
Requirements for JTL Vouchers
The following versions are required for working with JTL Vouchers:
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