We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Software constraints and limitations
This page contains information on known capacity limits of JTL-Software products.
Clarification:
The threshold value in the table states the limit at which we a have not experienced any performance issues with current standard hardware. From a technical point of view our system is generally able to process much higher values.
JTL-Wawi and JTL-Shop
Name
Threshold value
Comment
Quantity of items
500,000
Standard items, bills of materials or child items are each regarded as a single item.
Quantity of categories per item
100
Quantity of categories
50,000
Quantity of items per category
10,000
Quantity of categories per online shop
1,000
Quantity of configurator components per item
30
Quantity of items per task plan (Export)
120,000
Quantity of task plans (Export)
6
The fewer items there are in the online shop or task plan, the more will still be possible.
Parent-child relationship (with regard to child item per parent item)
1,000
Quantity of line items per order
100
Characteristics
50
Use characteristics for specific properties of your product range to enable a more efficient After Search Navigation in JTL-Shop. Examples for characteristics are colour, size, material, etc. For After Search Navigation in JTL-Shop, complex SQL commands are issued, which will require a higher server performance with increasing quantity of items and characteristics.
Characteristic values per characteristic
250
Shipping classes
Up until and including JTL-Shop version 4.05, a maximum of 5 shipping classes can be used. From 4.06 onward, more shipping classes are possible.
Customer groups
20-30
Customer groups are not meant for individual users. There should be as few customer groups as possible, and each group should be assigned a large number of customers. If you want to give discounts to individuals, work with customised prices instead. Go to the documentation on customer-specific prices.
Other technical constraints
JTL-Shop
Die JTL-Shop-Schwellenwerte beziehen sich auf die Systemvoraussetzungen von JTL-Shop. Auch jenseits der Schwellenwerte kann der JTL-Shop funktionieren, jedoch hängt die Performance von sehr vielen variablen Faktoren ab, weshalb sich generelle Aussagen hier nicht festlegen lassen. Zu den variablen Faktoren, die auch alle in Kombination miteinander gesehen werden müssen, gehören:
Name
System constraints
Threshold value
Comment
Quantity of configurator components per item
unlimited
50
When loading a configuration item, all associated components and all items linked to these components will also be loaded. This can lead to performance issues (long loading times) when a lot of items are linked to components.
Download Module
Maximum file size per download file:
There is no general maximum size for download files. However, there is a theoretical one, depending on the download speed of your customers and the maximum PHP execution time of the server on which the JTL-Shop is operated. With the maximum standard PHP execution time of 120 seconds (see system requirements), the following file size limits apply:
To solve this problem, you can split larger files into several smaller ones via archives. This means that the file is split into several small .zip or .rar files to reduce the file size per download. Read more on that topic here.
Related topics