Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.
Creating customer groups in JTL-Wawi
Your task/initial situation
You have an online business for sporting goods. You want to assign your customers to different customer groups, to which you give different discounts. You have decided on the groups “End customers”, “Merchants”, “Professional athletes” and “Sports clubs”, which you would now like to create in JTL-Wawi.
General information on customer groups
In contrast to customer categories, the settings for customer groups apply not only within JTL-Wawi, but also when using a JTL-Shop. Different prices can be used for each individual customer group in JTL-Shop. It is also possible to display certain item or categories only for certain customer groups.
Each individual customer group thus has:
Creating customer groups
- In the menu, select Customers > Create: Customer groups. The Creating and editing customer groups dialogue box opens.
JTL-Wawi already comes with the two End customers and Merchants customer groups, but you can edit them.
- To add a new customer group, click Create. A new customer group will be created.
- Enter a name for the customer group, e.g. Sports clubs.
- If required, set a discount and select a print template.
- The fields in the Online shop name area are mandatory fields. Specify how the customer group is to be identified in your online shops.
- Finally, click on Save to create the customer group.
From now on, you can assign your customers to the newly created customer group in the customer master data.