Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Checking the voucher balance
Your task/initial situation
A customer is unsure of how much is left on their voucher. Therefore, you would like to check the value of the voucher via JTL-POS.
Checking the voucher balance
You can check the value of a voucher once you are in the cash register overview. However, you can also check the value if you have created a new receipt and are already in the checkout process.
- Tap on the button with the three dots. The context menu will open.
- Select the option Check voucher balance. The Check voucher balance dialogue box will open.
- In the Voucher code field, enter the voucher code and tap on the Check button. You will see the voucher value and the time for which the voucher is still valid.
Alternative: If the voucher has a bar code, you can scan it via your device’s camera and use it to check the voucher value.
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