Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.
Blocking customers
Your task/initial situation
One of your customers has open payments that have not yet been paid. You would now like to block the customer, so that they can no longer place orders with you.
- Click on the Customers icon to go to the customer overview in JTL-Wawi.
- Open the customer master data by double-clicking on the desired customer in the overview.
- In the Internal data section, activate the option Blocked.
- Close the customer master data by clicking Save.
The customer remains visible in the database, but is marked as blocked. When creating sales quotations and sales orders, the message appears that the customer is blocked.
