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Thank you for using the English version of the JTL-Guide!
We are currently still building up the English documentation; not all sections have been translated yet. Please note that there may still be German screenshots or links to German pages even on pages that have already been translated. This guide mostly addresses English speaking users in Germany.

Note: On 1 September 2024, JTL introduced new editions that bundle most of the previous individual services into different packages. In order for you to continue working as smoothly as possible, existing customers were automatically switched to the package configuration that best matched their existing contract. The individual packages differ in terms of limitations and/or range of functions. Therefore, some of the features described in the JTL-Guide may not be available to you as part of your booked JTL edition. You can change your package configuration in your JTL customer account. Find out more about the new editions and packages here. Check our FAQ for frequently asked questions about the product editions.

Contents

Video: The checkout process in JTL-POS

This video provides an overview of the checkout process in JTL-POS.

General checkout procedure

Your task/initial situation

You have fully set up JTL-POS. Now, you would like to get an overview of how the checkout process works in JTL-POS.

Checkout process steps

You can start a new receipt both manually or automatically. If you would like to start a new receipt automatically, enable the Start receipt automatically option under Settings > Cash register. Once this option is enabled, a receipt will always start automatically as soon as you enter an item. To be able to create a receipt, you need the Create and edit receipts user right. For more information on this topic, see: Managing user rights.

Tap the New receipt button in the cashier view. A new receipt will be created.

Optional: Assign the receipt to a customer. For more information on this topic, click here: Assigning a customer to a receipt.

Enter all the items that you would like to check out. You have the option to enter items via the list of categories or the quick entry function. For more information on this topic, click here: Adding items to receipts.

Please note: If you would like to add deposit items to the receipt or refund the deposit, please also read: Selling deposit items and refunding deposits. If you would like to enter an unmaintained item that is not yet in the JTL-POS database, read: Adding unmaintained items to receipts.

Optional: Grant a discount on individual items or the entire receipt. For more information on this topic, click here: Granting discounts on line items and receipts

Tap Go to checkout and complete the payment process. For more information on this topic, click here: Payments.

Please note: If you want to start a second receipt before the checkout, for example because a customer has forgotten something and you already want to deal with the next customer, read the description Putting receipts on hold.

Video: The checkout process in JTL-POS

This video provides an overview of the checkout process in JTL-POS.