Managing payments in JTL-Wawi

In the Payments area in JTL-Wawi, you can quickly track whether your sales orders have been paid and, if not, initiate measures such as dunning runs. Many of the features are only available within the Payment Module, an additional module for JTL-Wawi. Find out which JTL Edition you need to use the Payment Module under Prices and editions.

How to


In the Payments area of JTL-Wawi, all important information about incoming payments is consolidated. Before you can collect payments from your payment providers or bank accounts, you must connect them initially. You can decide for yourself whether the passwords of the payment providers and bank accounts must be entered for each payment reconciliation or whether they should be stored in the vault in JTL-Wawi.

You can also make other settings concerning payments. For example, you can grant your customers a discount for certain payment methods. You can also customise dunning levels and dunning groups.


After you have connected your payment provider and bank accounts in JTL-Wawi, you can collect payments from the payment providers and banks and assign these payments to your sales orders and invoices. In addition, you can send refunds to your customers via JTL-Wawi.

If your customers do not pay on time, you can check which payments are still outstanding. You have the option of directly sending payment reminders or dunning letters.

Note: Old but helpful: The videos show older versions of JTL-Wawi, but still clearly convey the most important features in the area of Payments – ideal for getting started.

Overview of the Payment Module

Dunning system

7 tips for using the Payment Module

Detailed dialogue box structure and functions


You can access the payment administration in JTL-Wawi via the Payments button in the icon bar. In the payment administration, there are three folders: Account activities, Outgoing payments and Assigned payments.